After a really disappointing experience last week with a flower shop on Long Island for a funeral,…read moreI was honestly nervous about ordering flowers again--especially from across the country. I placed an online order with Tower Flowers from Arizona to be delivered to my mom in New York, and I'm so grateful I did. The Christmas arrangement was absolutely beautiful--fresh, full, and thoughtfully designed. Most importantly, my mom adored them. You made her Christmas extra special. Thank you, Tower Flowers, for restoring my faith and delivering something so meaningful when it mattered most. I truly appreciate the care and quality you put into your work.

Great place to buy flowers! Beautiful arrangements, priced well AND they last! I've made the…read moremistake of buying flowers elsewhere and they die after a few days :( This is the place I always go to for flowers!

Family florist delivery driver hit my car and then lied to the police. Owner I'm told is never in…read morethe florist shop. If the owner is not present and their staff is untrustworthy i would not trust them with any event.

Flowers were pretty but not at all what I ordered . Make sure you know what your ordering. I got a…read morecheaper version of what I ordered and payed the same amount. Called and they offered nothing.

Extremely unprofessional I tired calling to schedule an…read moreappointment to look at some flowers for my wedding. They told me to email them, when I tried emailing them they don't respond. It took about 2months going back and forth trying to get an appointment but the communication is terrible

I hate to write this review but after what happened today, unfortunately I need to…read more I called Caroline's on Saturday to ask if it would be possible to have two baskets for my job be ready by Tuesday morning around 9. I was told they checked and they were good to be picked up then. Fast forward to today, I get to Caroline's a little after 930, imagine my surprise when the woman behidn the counter tells me not only are the baskets not ready, they won't be ready for at least 2 hours. This isn't what upset me, listen I understand that things happen. What is insanely unprofessional is the fact that I arrived at my office about 7 minutes from Caroline's and she is on the phone with my coworker saying the baskets are ready. I was not told to wait for them, I was told they would need TWO MORE HOURS. I had to spend most of my day running around in circles back and forth when all of this could have been avoided if she asked me to wait 10 more minutes. I am extremely unhappy with the service and unfortunately I don't think I'll be choosing Caroline's anymore.

I have used them unfortunately for 2 funerals pieces in last few months…read more The staff is always helpful n sympathetic The arrangements are so full and beautifully done.

I felt compelled to write this review about Tom's Towers Flowers if you were considering them as…read moreyour wedding florist. This is mostly in regard to Jan the owner and not Tom, employees or the quality of flowers itself. It's about business ethics and customer care. My wedding is on 10/5/2025. I hired Towers Flowers two months ago because they had this beautiful arch I liked at the Bridal Expo. After a 25 min consultation meeting with Jan, I got upsold bouquets/sweetheart table runner as well. The center pieces were $250 for low and $350 for high which were quite expensive compared to some other florists. But I wanted to give them money since they were letting me rent the arch. I paid them in full which was a huge mistake. When I read over the original invoice again this week, I noticed there was one flower I'd like to add so I called Jan. Immediately her tune switched from our initial consultation. She refused to add the light blue flower or change anything on the invoice. She condescendingly said that she knows way more than me due to her experience and what flowers would wilt in bouquets. I felt off and decided to drive to the store to cancel the bouquets/sweetheart table runner. The first thing that came out of Jan's mouth was "why did you waste my time? Were you even looking for flowers?" Her other employee heard her and were shocked. I told her that I just want a refund of the flowers and that I'd keep the arch. And she said that she can't cancel the order now, and that she as the owner didn't have the authority to write a refund check back to me. Kim the bookkeeper who can write the check already left 15 mins ago. I knew that was a lie so I kept pressing on about why she as the owner can't write a refund check if we as customers can change the order 21 days before the wedding date. In the end she mended the contract, wrote a refund check but added a hidden fee I wasn't aware of. I went home and noticed she added a "consultation fee" of $100 even though the website said FREE consultation. Immediately I felt that Jan would screw me over on my wedding day and purposely delay the arch delivery (as previous reviews have mentioned). Before we left the store, Jan mockingly commented"next time don't pay in full" and I said "I won't" and she slyly said "I hope there won't be a next time with you." I could not sleep well that night knowing they were responsible for one of the biggest decoration parts of my ceremony. I decided to go back again for the third time (3 hours round trip). I called Jan that morning before I went and she was again very rude. She said that her still selling me the arch after cancelling the bouquets order was her doing me a favor. That just delivering the arch without other flowers was a huge inconvenience to them. Even though I was charged $600 + $250 delivery fee + taxes/fees which totaled to $1,000+ for this and my venue was just 40 mins away from them. She said if I wanted to cancel fully now I'd have to be charged another cancellation fee. I brought up the $100 consultation fee on my mended bill that was charged without my knowledge the day before. And she said that I wasted her time and that's me paying for her time. She only sat down with me for 25 mins for one consultation to type up an invoice. I thought that was her job. All I've gotten was grief after hiring them. I can't imagine how awful they would've been on my wedding day. Thankfully, Tom the other owner who was there when I went back agreed to refund me fully in the end. He also overheard Jan's rude comments to me and said she must've had an off day. I don't think anyone should have to backpedal for a floral consultant who is also the owner. Due to Jan's immoral business practices and hidden fees, I do not recommend Tom's Towers Flowers.

WOW,Simply stunning is simply the best! Walked in not really sure what I was looking for, the young…read moreland behind the counter was very helpful. Helped picked out a lovely arrangement. Everything was very affordable, and the quality is top tier. While waiting for it to be made the store has a big front room to wait in with lot of little things to look and browse while waiting. Can't recommend them enough.

I've been going to this florist for about 5 months and I've always left with my needs satisfied. My…read moregirlfriend and I have fell in love with every bouquet I've got here. Service is great and everything's fairly priced.

Flowers: 5/5 Called to place an order during covid. Nobody…read moreanswered and I didn't leave a message. Pete called me back within a few minutes and he was super friendly. I gave him the budget, the delivery date and the preference. They nailed it. The arrangement was super beautiful and luxurious! Service: 5/5 Pete was super professional and responsive. Great customer service! I highly recommend. Delivery is $18!

I found this florist purely by searching on Yelp. I live in California and needed a florist to…read moredeliver flowers to a friend in lower Manhattan. Looked at some pictures and read reviews. Called them and talked to a wonderful worker Samantha. I picked this florist because 1) flowers looked beautiful on pictures 2) fellow korean and Koreans are good w their hands/eyes so I knew she would produce good stuff 3) love supporting local small business. 4) previously bad experience using national retailer--Do not ever go with flowers.com or 1-800-flower type of vendors. Too much $$ going towards commission for them; just overall bad setup and business strategy where both florists AND customers are short changed. friend who received the flowers were so happy w the product!