Had a great shopping experience at Carter's. The sales associate was friendly, helpful, and made…read morethe whole visit smooth and pleasant. The store had an amazing variety of kids' clothing, and the discount rates were especially impressive which meant a lots of great deals across different sections. We were in and out pretty quickly and didn't end up buying a ton, but we still accomplished exactly what we came in for, which says a lot about how well the store is organized. Everything is very clearly laid out, making it easy to browse without feeling overwhelmed. The store itself was extremely clean, well-maintained, and neatly arranged. Overall, a solid 5-star experience. Highly recommend stopping by this Carter's location if you're shopping for kids' clothing in the area.

I went to Carter store again for the first time in one year because I had a bad experience last…read moretime and I live nearby. I was desperate in need to look for a onesie pajama for my son, I was the only customer in the store walking in. There was two ladies I would assume one is a manager and the other one is an employee I asked the manager politely if they have onesie, she made me feel unwelcome and doesn't know what I'm talking about or even a onesie is, I asked her a simple question and her employee was very rude. She looked at me like I'm an annoying person, they seem personally bothered, I am a simple customer with a child , but she gave me an attitude. This was the scariest experience as a single mom, bringing my autistic son to the store and dealing with two amateur adults who works at Carter's people that do not deserve a job when I asked a simple question I think there is a discriminatory going on because the manager is White and the employee girl is Mexican and I am Asian. It was on Jan 6 2026 around 5 PM in the evening that I experienced this and I hope nobody experience like this and I don't wanna experience like this again or if I can make the smart decision to never walk into that store anymore . This was very scary I had to lie and say I will probably come back in February, and those two employees were talking behind my back and stare at me until I walk out of the door.

I found a cute organic summer cotton dress for our niece's new daughter. The service was also very…read morehelpful.

If you're shopping for a little one, Kool Kids Couture is the best local, family owned clothing and…read morehome decor shop in all of the South Bay Area. The owner, Cathy, and her husband, are extremely helpful and courteous to all of their patrons. They have a very unique array of items that you cannot find at a generic box store. She's very helpful at helping you pick out items, whether you're shopping for family or as a gift. I love their box sets for infants and their candles as an extra treat for moms. I recently purchased the softest blanket from them... literally everyone has complimented the quality and texture. I highly recommend you shop local and start with Kool Kids Couture! Make sure to find them on social media to stay up to date with their inventory.

After 2 emails to customer service and no answers I finally get a response a month later? Good…read morething I didn't hold my breath! The email from the Children's place sent today (6/28/23) was regarding my online order/store pickup purchase that was made on 3/27/23 for 2 outfits-it was for my daughter's kinder promotion which was a time sensitive occasion. The email states that the order was picked up on 6/2/23. (Duh! Thanks for resolving nothing!) Initially, I received an email on 5/30/23 saying there was an issue with shipment and that I might get reimbursed, but I never heard anything after that. I tried to message customer service for a follow up but to no avail. There's obviously a lack of customer service or any kind of urgency to respond to messages. I am not sure what's going on there.  I went ahead and drove to Oakridge mall on 6/2/23 not knowing whether or not my order would even be available as the store never notified me if my package had made it there or not. The employee nonchalantly goes yeah it's here and hands it to me not looking at me or saying anything. I could tell she could care less about her job and I don't blame her at all! If I was working for a company where the people at the top don't care why should I care about my job either? I hope your company finds some integrity before you all start going down hill. Typically, I turn to Gymboree for milestone events, picture days, holidays, and special occasions. We have been shopping here for generations, so Gymboree has been a wardrobe staple. It is a shame Gymboree went under and has to now be carried by The Children's Place. Hopefully the customer experience improves because Gymboree clothing is nostalgia to our family. Otherwise, my kids will eventually grow up and in a few more years we would not need to shop here anymore.

Super clean and organized store! All the employees there are super nice and friendly. My only issue…read morethat every time I go in, it is super hot in that store!! The temperature makes it nearly impossible to shop! It's the middle of May and it feels like it's 90 degrees in there with no air circulation. Please please do something to fix the temp

While I was shopping here, Nakita helped me with her friendly demeaner. She was professional and…read moresmiling the whole time we talked. She was patient and personable and I enjoyed interacting with her. She is an asset to H&M at Oakridge mall, and I will return because of her professionalism.

Disappointed in the level of customer service provided at this store. Jocelyn & Michelle were the…read moremanagers I spoke to here regarding my online order. They were very unhelpful and rude, unprofessional, provided a poor customer experience. Their main suggestion was just to call the main customer service line or come back another day to speak to the main manager Leo. The policies are very unclear and there is no desire from this team to help improve the system, but rather just defer the problem to another team member. I wouldn't recommend going to this store if you're looking for a help on one of your orders.

This Took Pl., July 31, 2026 at approximately 7:30 PM.Service was great in the fitting room. the…read moreyoung lady was kind and personable. Once I reached the line, there were 2 cashiers. Suddenly when it got to my turn the sales person looked at me with a kind look, but proceeded to notvoffer to ring up my items. The li e was gro and she addressed no one. She left the rest of the customers for the one sales person. I Thought she would stop in speaking to serve myself and the other customers. It was about a good five minutes, and decided to put my merchandise down and leave the store and go across the hall to H&M we had great customer service and I remember the gentleman first walk in the store with a smile. I also remember that a few months back Young man served me Even though the store store was closing. Had a great selection of items and an amazing sale of items 70% off of the sale price. found jeans for about $5. And a full seat cover that was really cute we're about five dollars. Value was amazing.

Emanuel C THANK YOU!!! This review is all for you…read more I had such a genuinely great experience at Old Navy the other night and just had to share. I came in right before closing (had no idea they closed early that night) and ended up having three separate orders that needed to be sorted out. It was way more complicated than I expected, and I kept apologizing but Emanuel never once made me feel like a burden. He was incredibly patient, kind, and calm the entire time. He stayed fully present, walked me through everything, and reassured me without any frustration, even though it was a Friday night and they were trying to close up. What could have been a stressful situation felt easy because of how he handled it. That level of care and professionalism is rare, and it really stuck with me. I'm so grateful for the extra time and kindness Emanuel showed to me, it made a big difference. Thank you for going above and beyond. It did not go unnoticed.

This was my first time shopping at Nordstrom Rack, and overall I had a good experience! I ended up…read morebuying two dresses and a cardigan and spent around $120 total. I will say I initially felt like it was a little pricey for only three items, especially since I went in expecting more of a discount-store price range. That being said, I was really happy with the quality of everything I bought. My cardigan is Vince Camuto, one of my dresses is Bebe, and I noticed they carry a lot of other higher-end and name-brand clothing throughout the store. Once I took that into consideration, I could understand the pricing a little more since you're getting nicer brands at discounted prices. I really liked the pieces I found, especially the quality of the clothing, and I can definitely see myself coming back to look for more deals. I'd just recommend going in knowing that some items can still be a little pricey depending on the brand. Overall, a good first experience and I'm happy with what I bought!

Huge shoutout to Lina for amazing customer service! I brought my mom in to shop for her 60th high…read moreschool alumni gala. Lina was so patient and friendly, went above and beyond to help us, and even offered my mom a chair to rest. Thank you for making her feel so well taken care of!

I stopped by Francesca's to check out their closing sale. The store was socked with many nice…read morethings. The sale rages from 30 to 60%. All the costume jewelry was 30% off. Dresses were 40% off. I didn't see anything that was 60% off. I was warmly greeted by the sales associate, when I walked in. I haven't been here in years. I have bought jewelry from here in the past but stopped coming here because the gold items I purchased all tarnished and the quality was just not worth the price. They did have some cute purse charms. I decided to buy one and got 30% off. The sales associate said they may not be closing for good. They are not sure yet. Well the sign out front claims different. I had just read an article that these stores are closing for good. I really wish them the best. I hope that article was wrong.

I like to shop here because i like their cute and girly styles. Me and my friend was trying on this…read morewhite sweaters see how it looks but it turned out so cute so i bought it. I also bought a few items online last month they had really good deals and more sizes. The cashier there was helpful, i was looking for size small but all sold out and she asked if i wanted to order in store and ship to the store for free. I also like their earrings some are so cute. Price is a bit high but good quality.

So far I've only tried out BJ's Brewhouse, and MAC…read more The mall overall is clean, spacious and has plenty of places to eat and shop. I can't wait to check out the rest it!

Cockroach in bathroom up great all bathroom too by court yard food service new table and update…read morenew thing new chair and flooring updated new start cleaning all the table

Solid selection of sneakers and styles at the Oakridge Mall location. Staff was friendly and…read morehelpful when I needed a size. A bit hit or miss on availability, but overall a decent stop if you're already at the mall.

I came in here looking for a seasonal item for a Friday the 13th jacket. There was a clearance…read moresection that they directed me to however, Fernando G went above and beyond and helped me look through the entire section since I had no luck finding it. He went ahead and checked the back without hesitation or without me asking and he came back finding the exact jacket I was looking for in the size that was requesting. He ensured to take this customer Service level to a whole new experience which many people don't do nowadays and this is hard to come by! Service like that deserves to be appreciated, Fernando G definitely deserves a raise for taking his service to the next level without hesitation. He also had a great attitude and was extremely positive which I extremely appreciated!!