1. Project X

    1. Project X

    0

    San Jose, CA

    Project X

    3.9 (14 reviews)
    Closed Closed
    Updated 3 months ago

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    Photo of Jane E.
    937
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    4027

    3 years ago

    Helpful 2
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    6 years ago

    Helpful 5
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    Love this 5
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    5 years ago

    Helpful 3
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    6 years ago

    Helpful 3
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    Love this 1
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    2 years ago

    Helpful 0
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    Photo of Shannon H.
    146
    387
    45

    7 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    Photo of D G.
    0
    31
    7

    3 years ago

    Helpful 0
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    6 years ago

    Helpful 2
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    Photo of Ella M.
    11
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    6

    5 years ago

    Helpful 2
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    Oh no 1

    6 years ago

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    3 years ago

    Helpful 2
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    6 years ago

    Helpful 1
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    Photo of Erin J.
    95
    93
    18

    7 years ago

    Awesome store - really friendly and helpful people plus unique and interesting designs for tshirts and workout clothes.

    Helpful 1
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    Shirtique

    Shirtique

    4.3
    (43 reviews)
    4.9 mi
    $$

    I was in need of custom tees for my office's annual event and as usual, Shirtique was the only…read moreoption for me. My orders are accurate, they are made in a timely manner, and Yogi is such a delight to work with. Unfortunately, I attempted to reach out to the business multiple times via phone call and even emailed. I never got through once!! The phone line just rings and rings and RINGS!! I made the decision to physically stop by because I really needed to get the ball rolling on my order. I am met with a lady behind the counter who doesn't speak or understand English too well. I asked if Yogi was available and she responded with him not being in. I asked if he would be in tomorrow, and again, she responds with "no". I ask if there is any other employee who could assist in my custom order and she continuously responds with "I don't know. I don't know. I don't know." This was such a waste of time and now I am scrambling to find another store that can accommodate and accurately deliver my order. 3 stars because I genuinely like this place and have been a long time customer for YEARS!! I'd come back to buy tees & sweaters but it looks like any customizations are at a complete standstill. Don't waste your valuable time...

    Great customer service and the quality of embroidery is amazing. The stitching looks perfect and…read morethey got the color, correct. Customer service on the phone and doing follow-up calls so let me know the product is ready and completed is really change

    Photos
    Outside
    Outside
    ProClub Socks & Fitted Caps
    ProClub Socks & Fitted Caps
    Kids & Women's ProClubs available

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    Kids & Women's ProClubs available
    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.8
    (160 reviews)
    5.0 mi
    $$

    I was in need of some San Francisco 49er gear and wanted to check out Dick's sporting goods to see…read morewhat they had to offer. Right when you walk in, they had a big section of 49er apparel and accessories. I really loved the selection of hats they had. I was hoping they would have more offerings of women's apparel, but the selection they had was small. There was a 49er top with red sequence all over it. It was beautiful but they only had two of them and neither were my size. The price for the top was $75, which I thought was a bit expensive. I decided on two 49er hats for myself and my husband. I headed to the checkout and was immediately helped. I asked to young lady at the checkout if they had more offerings for the 49er gear. She directed me to the back of the store where she said there were more items. I paid for my hats and then went to the back of the store where she suggested. There was a section there, as she claimed, but it was all football jerseys priced at $130 and above. I was happy with the purchase of the hats and left the store. It might be better to check online first before going to the store to find 49er gear for women.

    No wonder this place has such bad reviews. The guy in the bike department didn't know what he was…read moretalking about and gave me all sorts of misinformation. Told me that I could order the bike online and have it shipped to the store. That's false. Turns out he actually works in the golf department which is not his fault but the bad attitude is. TLDR: I came with cash in hand ready to buy but I'll never be back.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
    Displayed on my punching bag in my garage gym

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    Displayed on my punching bag in my garage gym
    Columbia Factory Store

    Columbia Factory Store

    2.4
    (29 reviews)
    7.5 mi
    $$

    We went to return the items bought from online.I am writing to express my deep concern and outrage…read moreregarding a profoundly disturbing experience I had at your Columbia store located at Great Mall in Milpitas, CA. What should have been a routine return of a few online-purchased items quickly escalated into a humiliating, disrespectful, and frankly alarming incident that has left a lasting negative impression of the Columbia brand. Upon arriving at the store to process the return, the cashier was immediately rude and dismissive. Rather than assisting us courteously, he treated me with suspicion and hostility, as though I were attempting something fraudulent. Without offering any explanation, he called over additional staff to inspect the return -- making me feel publicly scrutinized and accused, without cause. The situation worsened dramatically when the store manager, who identified himself as Donovan, got involved. His behavior was shockingly unprofessional and disrespectful. When we asked for clarification about why we were being treated so poorly, he claimed--incorrectly--that we were attempting to return more than 10 items, which was simply not true. He then demanded to inspect my phone to verify the credit card used for the online purchase. While I cooperated in good faith to resolve the situation, he proceeded to browse through private sections of my phone, including my account information and unrelated order history, without my permission. When I objected to this blatant invasion of privacy, his response was dismissive and increasingly hostile. When I rightfully asked for an apology for the incorrect accusation and invasive behavior, he escalated the situation further by threatening to call mall security to remove us from the store, effectively weaponizing his position rather than resolving the matter professionally. He also declared that he could refuse service at will, regardless of company policy or customer rights. He then flatly denied the return without legitimate grounds. This incident was not only humiliating and disrespectful -- it was a violation of basic customer rights and personal privacy. We have never been treated in such an aggressive and unethical manner by any retail staff in our lives. The conduct displayed by both the cashier and the manager was hostile, unprofessional, and deeply damaging to the Columbia brand. We have filed a formal complaint with Columbia's corporate office (Case #000552987), but I feel it is important to stress the severity of this matter. If this is how customers are treated for simply making a return, I can no longer in good conscience support or recommend Columbia products.

    For Kris (Chris) - store manager and customers,…read more I had an issue when staff rejected to do separate receipt for purchase and return. First, I came to the store because I want to do return. At the same time, I found other item that I wanted to purchase. Then, I asked the staff to do return and purchase separately. It seemed like she asked the manager some questions regarding the return. Next, she did the return and purchase in one receipt. Done, I left the store. A week later, I changed my mind and wanted to return 1 item (on that same return and purchase receipt) and noticed only store manager can authorized the refund. He came to the counter and got explained from his staff about I was using store credit to purchase. He started giving me hard time. He did not deliever a professional customer service skill nicely nor problem solver to customer. He was yelling at me and asked "Do You Know What Are You Talking About" in front of lot of other customers. I tried to explain the confusion of returning and purchasing on same receipt using store credit. He ignored what I was trying to explain. He kept underlying item on the receipt and asking me lot of questions. He gave me the feeling that he looked down on me cause I am Asian while he is white. I felt that I got discriminated by him. To store manager, I come to purchase, and I am not begging for anything. Please, act as an adult and be professional to suite your title. To Columbia: great products, but bad managing staff crew.

    Photos
    Columbia Factory Store
    Columbia Factory Store
    Columbia Factory Store

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    Project X - sportswear - Updated July 2026

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