I rented a storage unit for almost 25 years and was forced to relinquish the unit due to outrageous increases in monthly rental charges. As is the case with many residents in Florida, I'm a senior citizen on a fixed income. The most recent increase was almost $100 a month. An additional almost $6k a year is absurd. It's not about having dedicated and responsible customers, it's about charging a maximum amount to increase the bottom line. I'm sure there are many present customers who are challenged with paying almost $250 a month. I'm also confident that there are many former customers due to costs. I would discourage anyone from renting a storage unit from this company. read more

Bait & switch program on rates. They get u in the door with the the Christian co approach with discounts for veterans than in 2 mo your rate goes up $50 per mo or more. Ridiculous, I've seen rate increases after 6 mo or even at the end of the first yr but this is different approach all together. Buyer beware!!! read more

Not all storage is created equal. I am no stranger to storage. Living in FL as a business owner for 20+ years with no basements has afforded me countless experiences with storage facilities, their owners, their staff, the units themselves, the property and grounds and overall, their philosophy and foundation of their business. I could and should probably write a book on it...considering I've been storing full time now for 12 years and counting. I've had a few encounters with Hide-Away throughout the years. By far and hands down, Hide-Away storage far exceeds industry excellence in my frame of reference !!! Their owners, their purpose, their staff, their customer service, their units, their properties - are ALL above excellent in all aspects!!! I highly recommend Hide-Away Storage for all of your storage needs. read more

This was a great company to work with on our move- we used them for mobile storage. Rob was fantastic. Daniel was always pleasant to work with. Not to mention that they blew the competitions prices away (my move was half the cost as what Uhaul or pods quoted me). We even received a refund since we did not have our units in storage for a full month on the last month. Would high recommend them! read more

I have worked in Customer Service all my life and every once in awhile I come across a business that really impresses me; this was one of them. Everytime i have had a question, the staff has been friendly, knowledgeable and accommodating. I would recommend them to anyone whom is in need of a storage unit. Thank you!! read more

I purchased a trailer in Florida , and needed a place to store it temporarily. I called another facility before calling Hide-Away, and they weren't very helpful. I decided to call Hide-Away Storage, and I spoke to Rob Dodson, who was super friendly and accommodated me immediately. He handled the agreement , and I felt comfortable leaving my trailer with them. Upon arrival, I noticed the facility was very clean and secure. They only charged me for the time I stayed there. I would definitely recommend Hide-Away to anyone needing Self Storage. read more

If you are looking for five star storage and a five star staff, Hide Away with Andy and his staff are just amazing!! These last 18 months have been quite challenging, to say the least, and Andy has been the most understanding and helpful person I have ever had the pleasure of working with! They work with you as much as the company policies will allow them to, and have bent over backwards (to say the least) in order to accommodate my children and I. I'm a mother of two, that was faced with several set backs this year, and it was nice to know that Andy and his awesome staff did not add to the stress, and made it possible to pay my storage and I am happy to say I have been here over a year and get to move my stuff into my new place!! Thank you Andy, you rock!!! read more

The best storage in Manatee County. Customer service is the best ever! They do a lot of things for the less fortunate. You will not be disappointed. read more

I have used Hide-Away Storage on and off for several years now. This is by far the best place to deal with and their Kiosk makes it very easy to sign up and get going. This is the best place in Palmetto / Parrish to rent from. Ellen is the best!!! read more