I have been to this Higgins multiple times now and every single time it's the exact same! FREAKIN AMAZING!! the staff is so amazing and they do such great work! Melanie is always super amazing! I would recommend any and everybody I know to go here even if it's not the closest body shop. It's definitely the best! read more

We were rear ended in May and Higgins was an option nearby to take our car to be evaluated. They were very friendly and communicative through each part of the process. It took about a month for the parts and pieces to come in, but the car was fixed pretty quickly! Everyone I interacted with was kind and awesome and I could tell they knew how to do their job well. The car looks like new! The next day we realized the back up camera wasn't working, so I called in and Higgins just told me to bring it in when I could. I waited about 30th minutes, but they fixed it without too many issues. One of the the connections just needed to be clicked back all of the way back in. I would recommend this business to anyone! read more

Higgins Body & Paint - Outdoor waiting area - Body Shops Near Me - West Jordan, Utah

Such a great experience coming here. Staff was very helpful and my car looks brand new. Would highly recommend this shop!!

Customer service after the fact of getting your business is HORRIBLE!! Paint's chipping on my wife's car where the repair was done and don't even ask about the lifetime warranty.. it's doesn't exist.. Took the car back after we noticed chipping and peeling off where the paint and the response was we didn't paint there.. Asked for the pictures of the car before and after repairs were done and the bad attitude lady and she said we lost them.. !!!! ???? WTF?? My wife takes a picture of just about everything.. We provided the before pictures of the damage ( clearly showing where the accident happened) and she still said it wasn't where they painted and repaired it... LMAO.. Joke of a place.. Give your business to a small guy looking to earn your business and will stand behind his words and work... read more

Great people and great service. Warm welcome, easy to schedule, on time and punctual. They did a great job explaining and educating me, fast yet thorough. Go with confidence. I will be a repeat customer, hands down, if it is needed. read more

Do yourself a favor and find a different body shop! I brought my car in for repairs on the quarter panel and the attention to detail was terrible. I brought it back to them about five times before deciding they are not going to touch my vehicle anymore. The first issue was the door handle which was left disconnected. Then I noticed a few panels that needed to be realigned, and in the process of fixing those things they ruined my window tint the first time and scratched the window moulding. I took it to a tint shop and they paid to have it fixed. The rear diffuser had paint chipping off from removing it improperly, so I brought that up to them. Immediately they tried to deny fault and I had to wait for them to look at the pictures from before the repair which clearly showed no damage prior to the repairs. Then there was a rattling noise from the area they repaired so they took it apart to diagnose, ruining the tint yet again. They did not inform me and reapplied the tint with plenty of bubbles so I had to get them to pay for it to be redone yet again. The rattle was never fixed and I ended up having to take the interior apart myself to fix it. The communication started off strong but as I had to bring it back it quickly became worse. While I was having them fix more issues they offered me the cheapest rental available and refused to get me something similar to what I was renting initially. Once I decided to stop bringing the car back to them I noticed other issues with their work like subpar paint work and a ton of overspray. Do not trust Higgins with your car if you care about it at all. I know I'm not the only customer who has had issues with them because when I was waiting there someone had to get the manager to discuss an issue they were having that ended up bringing them back to the shop multiple times to try to fix a fog light that they had simply forgotten to put the bulb back in. What a mess and a disgrace to the collision repair industry. read more

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If I could give 10 stars I would best customer service, they take great care of you! Super fast service and flawless work! Every associate was attentive and gave A+ service HIGHLY RECOMMEND! read more

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First let me start by saying I can't comment on the quality of their work but I can say for certain that their "estimate" appointment is less that considerate. Let me briefly expand. Car was hit on the passenger side door. I noticed the gap between the front fender and hood was knocked out of alignment. I brought that to her attention and she said that it wouldn't be approved because the point of impact was the door. I sternly told her that it wasn't like that before the accident. I wasn't expecting a new hood but she wouldn't even include any amount of work in the estimate. Took my car to Crash Champions and I'm glad I did. They did timely, quality work. read more

I came in for an estimate after you actually have to make an appointment instead of being able to just show up like other places, and the estimate for a simple repair cost was at least $1000 more than other places. read more

TRUCK OWNERS BEWARE. I would not trust this shop to work on anything of mine ever again. I got in a simple rear end accident and had to get my bumper replaced. Not only did they paint my bumper the wrong color, but they also have no quality control. The plastic ends of the bumper were sticking up and clearly did not fit right, they didn't repair scratches on the body that the estimator included in the quote, the spare tire port was not secured at all and pulled out of the bumper when trying to open the tab, they didn't repair damage to my hitch, etc. For a simple bumper replacement, this is the worst work I could've imagined. The worst part was how we were treated. When I went back to the shop to point out all the issues, Carrie the estimator, argued with me that the bumper was the color of the body instead of black (it was clearly black) and told me she doesn't understand why it's such a big deal. This didn't sit well with me being that it's a $50K truck that looks like they had a bunch of little kids work on. I got the supervisor Bryce involved and he was able to make most of the issues right in the end, except I'm still having issues with my park assist not working properly so there is still clearly a sensor issue that they didn't address. This was a very rough experience. I will say the ladies up front and the supervisor were very helpful and kind, but the estimator is a problem and should not be dealing directly with customers. I've dealt with other shops before and had pleasant experiences, but I will NEVER let this shop work on anything of mine ever again. read more

Incredible staff and owners. They repaired a problem on a repair 3 + years old. They should be your first choice! Thank You Higgins Body and Paint. read more

my car was hit while parked and left , was front left side that was damaged, they fixed it but then shif the hood more to one side to make the damage side look good but now the other side had a half inch gap In hood on the right side ? but there excuse was that insurance didn't cover the right side ? but then when I took the car there was not a huge gap like that ? even with the damage? but now there's a gap ? what a joke and cut corner experience , or was it because a little old lady dropped off the car so you think you can do a crappy job because she elderly? and she don't know ? thanks for a headache get worse during this situation ! read more

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Had someone side swipe me and damage my entire left front side. After contacting insurance and picking this place because it was closest to me, I admit I had no idea what to expect as I had never used this place. I had not gotten in an accident before this, Higgins kept us updated on scheduled appointments, and gave us an estimated timeline of when our vehicle would be done. They finished before that estimated date! They were always kind and friendly in their service, willing to work with you and understanding of your situation! The work afterwards on our vehicle was spectacular! You can't even tell I got side swiped and I am so happy with the results! I would definitely come back here in the future and would trust them and only them for sure! read more

This place is the best auto body repair in America! I made an appointment as I am three hours away. They got me in, gave me a ride did great work on time and no hassle! They deserve an award! Thank you Chip Stone read more

they were amazing to work with! They got the repairs done really quick and went above and beyond. they handled the insurance, filled my tires, cleaned the whole inside and really made me feel like I was taken care of. I will go to them for all my repair needs read more

When I recently got into a fender bender, I picked the closest body shop to my house. I am so happy that turned out to be Higgins! My car was ready a full day before they quoted me, and when I got my car back, it was sparkling! I was also able to pick up and drop off my rental from their shop. Everyone on the staff was so nice, and they communicated their progress via email and text! read more

Higgins Body & Paint has done a few things for our company and one of our managers. We were so impressed with the quality and service that we have been referring them to our customers for quite some time. I was impressed when I arrived for my appraisal appointment, so I scheduled a time to do an insurance repair & fix some problems that I would pay for personally. When I arrived home, I realized that they did not repair everything that was on the estimate that I approved. I also noticed that they had overcharged me 1 1/2 hours of labor for the one thing on the estimate that they did repair. I emailed Bryce, the manager, with my concerns. No response. Called & talked to Melanie, she just kept repeating that she had "saved me money" when I asked why they didn't do all the repairs. I don't quite understand the logic of that answer. Said she would look into the 1 1/2 hour overcharge and call me back. Still waiting for the call. We no longer recommend Higgins Body & Paint to our customers. You might want to think twice before doing business with them also. I changed my rating from a 1 star to a 4 star because of the owner. Mr. Gerald Higgins called and apologized for his employees "dropping the ball", as he put it. He also mailed a refund check for the labor that Melanie had overcharged me. Thank you for your prompt & professional response. read more

Absolutely wonderful service from estimate to completion. I received daily updates and they ended up completing 2 weeks ahead of schedule. The work it's self is flawless as well. Higgins will be my go to auto body shop for now on. read more

Higgins Body & Paint - Before - Body Shops Near Me - West Jordan, Utah

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This is the second time we've used Higgins and they get the highest of praise. They keep you apprised of what is happening, insurance companies love them, they have a great warranty for their work and they can make miracles happen. Their office is clean, the people are friendly and both cars came back looking just as good as they did BEFORE the damage! We used to use a different body shop for any work we needed but it's Higgins for us from here on out and I would recommend them to friends and family without hesitation. read more

Recently I had my car repaired here at Higgens. From the appraisal process to picking up my car, it was a great experience. Very friendly staff and they did an amazing job on my car! read more

I'm a tow truck driver, I was sent to pick up a vehicle that your technicians couldn't fix. I had a flatbed to pick up a truck and at the company I work for I have to take pictures before it's loaded, after it's loaded, and after it's dropped off. It wasn't my choice or place where you and your workers placed the vehicle to be able to tow. I had to block your place for a short amount of time. Multiple technicians squeezed between my truck and the curb and hopped it with me strapping it down. Second off a short burly bearded tech tried going the other way with his "power joke" after I strapped it and started to take pictures he got out of his truck and started yelling at me about get off my damn phone and get out of his way blah blah blah. Sorry I have to take pictures for my job! I have to document everything! And you wanna go screaming and yelling about blocking your way and I'm a piece of shit. I won't ever recommend your company and sorry I'm a known tow operator, I will have all the company's I know take you off there recommendation list when a Customer asks for a place to tow after an accident. Service kings better anyways ‍ read more

Came back out of a driveway not angled, clipped my bumper and popped it off on the sides and underneath. Dealership quoted around $650. Higgins had me in and out under an hour, no appointment, for a whopping $91 I've brought vehicles here before, and referred family here as well. Their fair, nice, timely. I wouldn't go anywhere else. My only complaint is Mark isn't here anymore. Highly highly HIGHLY recommend!!! read more

Years ago my Insurance company asked me to use these guys and I have NEVER gone anywhere else! They provide great communication, deliver on-time, provide updates on the status of the repair, and make certain to give the vehicle back in perfect condition. I have remained very apprehensive to use body shops, but these guys are SO DIFFERENT and honest. Breath of fresh air! read more

Our insurance company recommended this place to fix our daughters car after she slide on ice and hit a tree. From the moment I called to have them pick the car up, we had nothing but great service. We received update emails and phone calls about the progress every step of the way. They even fixed a small problem that wasn't caused by the accident for MUCH less then another place had quoted. Best yet? It was done 3 days earlier then the estimate had said. I had never heard of them before but they will be my go to place for any other problems that we might have. read more

I was rear ended and the insurance company gave me a list of body shops to choose from. I selected Higgins. My daughter took it in and a girl came out to do an estimate. She told my daughter they will melt my bumper to repair it. My daughter called my husband who spoke with the girl doing the estimate, he told he we want a new bumper ( melted bumper technique is less expensive but will crack over time) she told him that's all the insurance will pay for. He told her no, we want a new bumper. She gave the phone back to my daughter and rudely walked away. You lost our business! We took it to Gus Paulos who we have had amazing service and repairs on other vehicles. They are giving us a new bumper! We will not do business with unprofessional people or businesses. Gus Paulos have been honest and professional. read more

Great service and pay personal attention to any concerns you may have. They are fast at their service and do an exceptional job on any body work needed. Everyone is extremely helpful and they had a car and waiting for me when I left my car. Brian went through the car with me for approval and it was perfect. Thank you Everyone at Higgins Body & Paint. I went to Redwood Rood shop. read more

This is the second car that we've taken to Higgins. They do a fantastic job, my car looks brand new. They had to replace most of the drivers side (a car turned into me and then drove off). The Higgin's folks are very professional. I'd wouldn't hesitate to send anyone here. They do really great work. read more

I had my car stolen. It was pretty beat up. They not only did a fantastic job they were incredibly easy to work and communicate with. I would highly recommend. Thank you guys. read more

Higgins Auto body and paint specialists are the best providers of vehicle repairs in the valley. I would highly recommend them to anyone who needs anything from the smallest of fixes to having major collision repair done. The entire staff is highly qualified and willing to work with the customer to ensure that the proper Parts paints and services are provided. From the lovely ladies at the front desk, to the estimator, the manager, and the technicians are superior to anything I have ever come across in my 65 years. They will work with you and keep you informed almost on a daily basis as to what they are doing and the condition of your vehicles repair. The technicians are so highly qualified that their work surpasses factory standards. The manager makes himself available should you have any needs, which is a step way beyond any auto body shop I've ever been to. Once your vehicle is fully restored they will actually wash it and dry it and deliver it to you in a way that you will not be able to tell that someone has been in and out of your car nor will you be able to tell that your vehicle had been damaged. I have had them work on several vehicles and I have highly recommended them to dozens of my friends and I have never, never heard anyone who is dissatisfied with their work or quality. Their communication skills, their friendliness, and their willingness to meet your needs in a timely manner just no longer exist at other auto shops. So should you ever need an auto body and paint specialist, go to Higgins auto body and paint specialist, I guarantee that you will not be disappointed. Just recently I had them work on a 2002 Ford F150 truck and you would have to see it to believe it, it looks better today than the day I drove it off of Butterfield Ford's showroom floor. When I came to pick up my vehicle which was done exactly on time and exactly as I had requested the manager the estimator and the technician were there to greet me and pointed out exactly what they had done to my truck. I could see the pride in their faces and in their eyes at what they were able to accomplish for me! And lastly, I would like to say that they did the work under the budget that I had set for them. Now that is something you never see and you can take that to the bank. Thank you to everyone at Higgins auto body and paint specialist, the people to go to when you need your vehicle to be worked on. read more

We hit a deer late at night on 4th of July weekend, and had some pretty substantial damage including multiple airbag deployments. I limped the car to Higgins Auto Body that night, being one of the closest to where I live. That monday morning, I received a call, and they had already started the estimate process. Even better, Higgins was a "preferred" shop with my insurance, and I only had to leave my rental at the shop when I picked up my car about 10 days later. I would recommend Higgins to any of my family or friends. read more

We were customers of Higgins this week to get our vehicle fixed after an accident. Our insurance company recommended them and they were amazing. Super nice and knowledgeable staff. They kept us updated on the status of our vehicle and the work was done on time. We did have to wait about 10 min when picking up the vehicle when we got there so they could finish cleaning it, but we appreciated them cleaning it. They walked us out to the vehicle and explained what had been fixed. They were very helpful and we will definitely use them in the future. read more

Did an amazing job with my car after it was rear ended in a parking lot. The car came out looking better than new. They also did the job in just a matter of days to get it back out on the road. read more

Best bodyshop around. Great staff, professional technicians. The shop is very clean and professional. I would highly recommend taking your vehicle here for any body work. read more

Having been hit twice in the past year and switching insurances; both companies trust the work of Higgins. They have always given me truthful estimates and work with my schedule. They replaced my light, fixed my car perfectly, and then tried to clean the other light so it didn't look as dorky. Going the extra mile to do that and wash/vacuum my car is the reason why I will always turn to Higgins. A+ my dudes. read more

I had a downright miserable experience at Higgins. I have been in a handful of situations where the services of a body and paint shop were needed and have to say that out of the half dozen shops I have used in the past, Higgins is far and away the worst! I was pressured by the insurance company to use them because they were "preferred". I went against my gut feeling and agreed. My car was in their hands for 5 full days. Not once did I receive a call, text, email or pictures with any updates, problems, progress etc. I attempted to contact them several times and only got transferred to voicemail. Communication is not their strong suit. My wife picked up the car when it was done. When she walked in, she was told to go wait outside and a tech will bring it out. She sat out there for 10min waiting. When it was finally brought around, the kid got out and left. Not an explanation of the policy, not a review of the work completed or even a thank you. When we got home and attempted to start the car again we found that the ignition column had been damaged to the point of needing a replacement, interior pieces were missing, the door panel was damaged, the gas cap door was bent so badlt that it wouldnt open. Which, oddly enough, was the same area that was supposedly "fixed". They also left plastic covers on underbody unattached and hanging down. When I called to address these problems I was essentially told that I was out of luck. Unsatisfied with their unwillingness to take accountability for their blatant dismal work, I had to get the insurance company involved in order to rectify these problems. Higgins body shop proved through their actions, work and words that they cannot be trusted to restore your vehicle. They lack professionalism and customer service is non existent. There are a lot of shops in this valley that go above and beyond to take care of their customers. Higgins is not one of them. read more

Took my Truck in to get it fixed and i Swear they did a better job then the Toyota plant did when it was built! I was thrilled to have a EASY process and Great Product! Thanks to Higgins I don't Have to shop around anymore for my Auto Body needs! Thanks read more

Horrible! Do not take your vehicle here! I was rear ended back in May. I have had to take my vehicle back twice now and needs to be taken back again because of their poor quality of work. I called to see if they would fix their crappy job and was basically told they had no way of telling if this was due to the car accident. Mind you this is the same issues I've had since the accident. I work full time Monday through Friday, I don't have time to deal with this other than the weekend. Unfortunately this place isn't open on the weekend making it even harder to deal with them. The first time this repair was done it was obvious within 5 minutes of picking up my vehicle that the repairs were not done correctly. Had someone actually paid attention they would have noticed this right away. I had to take it back the next day. I was then put in an awful rental for almost 2 weeks. I had hope it was fixed this time. Unfortunately I continue to have issues. I took it to my dealership to see if maybe part of this would be covered by warranty but was told because of the damage from the accident the warranty would be void. So here I am with a newer vehicle that should have been repaired months ago and no one wanting to do their job. Time to get my attorney involved. Do not use Higgins they're rude unprofessional and do not stand by their work. read more

I was in an accident on the freeway in my 32-day old, band new, right off the lot, car. A truck dropped a load of metal and multiple cars were involved. I was given several body shops options by the insurance company and started doing my research. I ended up with Higgins and I was thrilled when I walked in. The waiting room and lobby were inviting and so clean. I was treated as an equal and all of my questions were answered. I really liked the fact that my contact person stayed the same through the entire process. David W. was wonderful! He was so patient with me. He returned all my calls and emails and sent me pictures to show me the progress of the repairs. When I picked my car up, it was perfect! I am so happy with the process and the results. read more

We brought my car in after a fender bender. When we picked up my car from Higgins, they had to jump it because the battery had gone dead. They said the dead battery had nothing to do with the accident, but I don't really believe in coincidences. I would have been fine to pay for a new battery, but they were rude and unwilling to replace the battery. When we tried to say something about it, they just dodged the questions and ignored us. My father started getting upset with them for the poor customer service and they just walked away. Their work was fine, but they don't understand the most important factor in business: good customer service. I WILL NEVER TAKE A CAR HERE AGAIN! read more

I received the worst service from this place, the appraisal process was easy and they were nice to do that. I took my Dodge Ram 2500 in to be repaired I had to take it in 3 different times for them to get it right. The first time I went to pick my truck up the paint job was way off and had scratches all over (way bad paint job). I was finally able to pick it up again after 4 days, the battery was dead I had to wait 15 more minutes for someone to jump it. Once home I noticed a huge scratch down the side of my tire into my rim, I called the shop and they were immediately denying it without even seeing it even though it was the same side and area that was being worked on. Once back at the shop they were very rude saying was not their fault even though my truck did not leave their shop for 3 weeks! They looked up the pictures from the appraisal and sure enough the extreme tire and rim damage was not in photos so they had to replace it, I did not get an apology just attitude. Once the parts came in I was advised that it would take 20 mins to repair but I was there for an hr and half and was treated rude, I could tell they were putting me very last. Higgins Auto Body and Paint has no pride in their work or customer service especially if they make a mistake. I would rate this business a negative 5. read more