I have found the staff (all of them) concerned, responsive, and professional. I liked them from the start a year and a half ago. I recently changed insurance providers and that entailed a lot of steps justifying my need for a particular medication. read more

Another very positive experience at this independent practice. With so many rough Dr visit, all tied within the 2 mega hospital systems here- it's been so wonderful to have a practice that's independent so actually focuses on me as an individual rather than CYB, & wants to support proactive healthy lifestyle choices vs just throwing med at everything. I also appreciate that all their equipment is new, labs avail onsite & everything is always explained well. There's been some hiccups with/their automated messaging systems, which I'm sure will keep getting better; I recommend calling or using online system if needing to verify automated message accuracy. read more

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The knowledge Dr. Costello has for heart problems is beyond outstanding. I've been his patient since 2012. His caring nature and advice he gives is always 5-star. read more

I rarely leave reviews, but my experience with High Desert Heart & Vascular (especially with the front-desk lady "Aleesha") was bad enough that it deserves one. I was just trying to schedule an echocardiogram. My provider faxed the order multiple times (with confirmation) and even followed up by email. Every time I called, they claimed they "never received anything." When I asked Aleesha about next steps or how to troubleshoot it, she scoffed and spoke to me in a rude, irritated tone. Isn't customer service her main job? She offered no solutions, shut down basic questions, and refused to connect me with anyone who could actually help. I was also told "we're booked out until next year anyway," which seemed like an excuse to get off the phone and turn my business away. After several faxes, calls, and no effort on their end, it was clear they weren't interested in assisting. I'd recommend choosing another clinic. read more

Dr Noonan and his staff are amazing. I having been going to them since they first opened and I highly recommend them.

Dr Hinchman was very thorough and thought outside of the box. I was impressed. Office staff very nice too.

Finding out some files of mine were taken from my prior clinic to here WITHOUT my consent. The CEO is aware of it and is not allowing me to even be a patient, based off false information brought from another clinic. Was just trying to find the right care for my heart. But this clinic has gone as far as blocking me from Facebook and to be able to talk with the staff who handles the business chats, right after I was asked to provide personal information to have a nurse call me back. Feeling very violated that my personal files were even brought to another clinic without my consent. And more disappointed in one Cardiologist there who is mentioning things that are not related to my discharge, but things that were related to my grieving state from losing a loved one at that time. I still have faith the receptionists will help get me in touch with a nurse and hopeful the CEO who emailed me sees the wrong doing and actually tries to make it right. Kind of had high hopes until the CEO mentioned something that was not mentioned in the referral sent back to my doctor. Not even sure if the CEO even knows what was fully disclosed at this point, but even I know it's not the truth. I just know I know nothing about how bad my current heart care is and I have no where else left to go. They also know this and the CEO has no remorse as he's making it seem. Not even for my child who inherited my heart problem, who still VERY much needs me in her life. Out of respect for the CEO, I am not disclosing the email or the name of the cardiologist that are denying me the proper cardiac Care needed. But I have also spoken with an attorney who has copies of my records and is aware that I was never a patient at this place. As well as St. Luke's helping me find out how any of my files were taken from St. Luke's to here without my consent read more