I see my favorite doctor and nurse here at Primary Health on Happy Valley rd.. I make sure I'm…read moreearly for my appointments, and they always see me earlier. It works out well. Dr. Roberts is amazing and so is his nurse Howard. Great care team here. I would never be seen anywhere else. Kudos.

Had an appointment and found out Jessica Everman CENP canceled my appointment because "she had too…read moremany clients that day". Seriously? I was never notified. Was told the next available appointment was in May, 4 months from now. I've run doctor offices for over 40 years. Rating this location substandard.

Sadly, after 7+ years of seeing Dr. Loveland, he is no longer seeing patients. The office has gone…read moredown hill very quickly. The office staff is very unfriendly, and it takes a week or more to get refills. I never thought I would have to see another Dr. the Dr's don't disclose that if you go for your annual visit, and you ask a question about another issue you get charged for that conversation. I never experienced anything like that with Dr. Loveland.

since Dr Loveland has left except for one or two days a week. I've see several Do and Nps there…read moreand cant get the care. unanswered email and phone calls ready to change after 20 plus years

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

I just came in to see Brian Cey and I had an appointment but the front desk staff was on the phone…read moreand the other helping a patient and in the back they no showed me even though I was on time at my appointment. They said the dr had to leave for an appointment. Which is BS because why would he even schedule me if he had an appointment himself he doesn't know how long our appointment would take. Also they tried to say I didn't make my appointment time because I needed to be 15 minutes earlier than my appointment time. I was here exactly at my appointment time. This place is gone downhill, I see why it's a revolving door or doctors coming and going.. even they don't stick

The front desk to the back room staff and Doctors are all very friendly and welcoming. They ensure…read moreeach of our visits are comforting, professional, communicative, and honest. Dr. Grajcar was awesome to work with in a more urgent visit this first time around with our now 4 day old newborn.

Blonde lady at the front desk was extremely rude after I showed up for my appointment at the time…read morediscussed over the phone. She had actually scheduled my appointment much earlier in the day when I could not have possibly been there and never would have said yes to. She was very rude and didn't care at all that I had just driven 45 minutes for nothing.

Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

Each time we have gone to this location, the staff and doctors have been so kind and helpful. They…read morereally seem to go above and beyond.

I had my first appointment ent with Tom and aside from the extremely uncomfortable camera down the…read morethroat (how can you get high marks for that? : ) - he was great. He explained what he was gonna do and why he had some follow up options, which he discussed with me and let me choose, which I would like. I got my appointment quickly, and the staff was very friendly and efficient.

Their computer crashed. So I was told that as a new patient I could get in line for exam even…read morethough I had an appointment. I drove 40 miles one way. Waiting over an hour past my appointment time. That's like telling someone who goes to a new restaurant, bar or any other business, you have to wait and be the last customer served because you're new. Great way to run a business. Not!

Have been with Unity Health Center for more than a decade as my primary health provider, and I…read morecould not be happier with the care that I have received. I must admit that I do not understand the few recent bad reviews. Yes, the office is run by a Nurse Practitioner, but he is knowledgeable about what ge dies - more so than physicians that I have seen over the years who had comparable time in practice - and, given the shortage of MD's in Idaho as I write this, provides someone that I can see rather than make an appointment to see in a month or two. I have never had a long wait. The office responds quickly and provides good information quickly even after my appointment is finished, e.g., when there are lab results coming back to them. I could not be more pleased.

Don't you remember you asked me to not come back to your practice because you falsely accused me of…read morethreatening one your employees. By the way I have the entire phone conversation with, I believe her name is Heather? The recording quality is quite good and really picks up on how much fun we had joking around together. All you need to do, if you are really after the truth of what really happened, is to ask me for a copy of the recording and I will be happy to provide it for you. With a smile of course! But I don't think the truth interests you in this matter and never has. So I won't hold my breath. I do have a request however which is that you stop harassing me with these bogus reminders to make an appointment. And lastly I want to sincerely thank you for telling me to go away so I could find a really good competent doctor at St. Lukes who practices in a higly organized and efficient front office. God Bless you and remember, Jesus loves all of us ....even you.

I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

I had to have a nuclear stress test done today. While it may not be the highlight of my day,…read moreeveryone I dealt with at a saint Luke's was absolutely amazing! From theoment I walked in, the staff the checked me in were awesome! The nurse that took me in back and ran the scanachine was phenomenal and friendly. The two nurses that administered the stress test were amazing and friendly. To say the least, the staff made a note so pleasant test absolutely wonderful!! Thank you so much!