I have found the staff (all of them) concerned, responsive, and professional. I liked them from…read morethe start a year and a half ago. I recently changed insurance providers and that entailed a lot of steps justifying my need for a particular medication.

The office staff is horrible and they don't even answer messages on their portal. Dr Hinchman…read moreseemed nice enough and cared about my diagnosis but then ordered tests and his office staff has made it impossible to get that test. After a month of asking them over and over they finally submitted a pre-authorization to my insurance company but didn't submit the correct clinical records showing I needed the test, despite the insurance company requesting them numerous times. They sent the wrong records to my PC provider missing the details of results. I am looking for a new cardio Dr now, I cannot stay with Dr Hinchman if his office staff is so horrible.

Lapsed donors are no longer considered new donors and do not qualify for new donor bonus…read more I will not be returning for my second donation. In today's market, I reckon 100-150 should be base pay depending on weight. New donor bonus greater still. To pay less is criminal. CSL on Cole Rd is the WORST experience in the Boise area. For decent pay, and a pleasant donation experience, lookup Proesis in Meridian.

I have attempted to donate twice this month. Why is the wait always an hour just to get to the…read moreback. Different times of day, different days, and different days of the week. It doesn't seem to matter. The staff are solid. Maybe they don't have enough staff in the back? The last 3 times I have tried to donate, they only have the center section open, which causes huge lines in the front and long wait times to get to the back. This process should not take 2 hours. If you are frustrated the same way I am. please feel free to try a different location. I will be going to Grifols for the foreseeable future, I recommend you all do so as well. IF YOU COME HERE EXPECT, VERY LONG WAIT TIMES. *NOT AFFILIATED WITH COMPETITORS* As soon as this changes, I will update my review!!! Update, I received a message in response to my review. Not very helpful they give you a number to call and then no extensions to anyone, and the people on the other side of the phone have no clue why I'm calling. PLEASE FEEL FREE TO INCLUDE FULL AND DETAILED INSTRUCTIONS ON WHO AND HOW TO REACH THIS PERSON!

This is a lovely facility and makes getting a somewhat uncomfortable procedure done a little more…read morepleasurable. Feels more like a spa than a medical office. Very clean, brightly lit, and plenty of things to make a visit comfortable (coffee, tea, ice water, chocolates and mints). I've been three years in a row and have always had very wonderful technicians. Everyone there treats you as a valued patient, and really takes the time to talk through what they are doing, what to expect, and to answer any questions.

My wife's doctor, Dr. Menen, recommended that she go to Lyra Total Breast Health. It took some time…read moreto get the appointments and dates rigfht but after awhile, it was the magical day to go. I did fill out all the paperwork online yet, we were handled an ipad to answer more questions. While I find it extremely frustating, my wife had a cooler head. Finally, they took her back, and I stayed in the lobby. She was gone for quite a bit and I did a considerable amount of work while she was back there. She came out and was all smiles. She had been detected by St. Lukes mammogram and Dr. Menen as having dense breast tissue. Mammograms are not conclusive due to those machines. Lyra does an IV contrast and we were fortunate to find out that she did not have any masses. So far, we have not had any issues with billing and insurance, and if my wife is happy, then I will be glad to write the 5 star reviews.

Dirty, sticky floors, dirty bathrooms, always short staffed. Lost my loved ones clothes never found…read morethem, management was super poor. The cna staff did the best they could with such poor management. Food was ok but my loved one went without food more then once due to the quality. The activities were good. The pt and ot were the saving garve here. The cna am shift staff were prettygood.pm shift was super rude and noc shift ignore my loved one. ​

Great place to work couldn't of ask to work for a better company. The residents and staff are such…read morea joy to work with. The Skyline team of employees is an amazing team that drives on compassion and love for their residents. Skyline Transitional Care Center with layers of support from our resources team, to our IDT, and right to our floor staff. Health Care workers are experiencing high burn-outs more than ever in our nation due to the many different factors. But! when you work with an all around supportive team it speaks volume. The company strives on "Employee First Culture". Employee first culture is an environment in which employee feel comfortable sharing concerns, feelin their voice is heard and respected . At Skyline Transitional Care Center their is opportunity to grow, feel respected, and express your opinion and feel that you have a fair work-life balance.

Love the staff here. They're very caring and will always try to get me in same day when I call…read more The providers are very supportive and knowledgeable, including about HRT and weight loss. They have a really good lab tech there who has never missed me, and med spa options and a aesthetician. They take medicare and medicaid. Love them and appreciate the quick appointments with them.

Don't you remember you asked me to not come back to your practice because you falsely accused me of…read morethreatening one your employees. By the way I have the entire phone conversation with, I believe her name is Heather? The recording quality is quite good and really picks up on how much fun we had joking around together. All you need to do, if you are really after the truth of what really happened, is to ask me for a copy of the recording and I will be happy to provide it for you. With a smile of course! But I don't think the truth interests you in this matter and never has. So I won't hold my breath. I do have a request however which is that you stop harassing me with these bogus reminders to make an appointment. And lastly I want to sincerely thank you for telling me to go away so I could find a really good competent doctor at St. Lukes who practices in a higly organized and efficient front office. God Bless you and remember, Jesus loves all of us ....even you.

Wanted another set of eyes on a wound, so called for a same-day appointment at this urgent care…read more Showed up a little early. They took me in a little early. Friendly on the intake. When the nurse entered, very personable and positive energy. I left feeling like it was the best medical appointment I've had in years. I'd definitely go back.

I'm very disappointed with the care I received. The provider documented a full head-to-toe physical…read moreexam in my chart, but no such assessment was performed during my visit -- they didn't even bring a stethoscope into the room. I later saw that my insurance was billed for services that didn't occur. This happened twice, a few days apart. Again, no physical assessment of any kind. I urge anyone who's been treated here to carefully review their medical records and billing statements. If others have had similar experiences, I'd be interested in connecting.

The operator/care rep on the phone was very rude and condescending. She hung up on me very abruptly…read moreafter I asked how to get an order in for a test. I am a new patient and have no idea how things work at the center, other than my Dr telling me I needed to go there for a test. I expected customer care not a shaming session. I sure hope the staff at the center to get the imaging done gives more grace than the rude lady who answers the phone for them.

Terrible- worst bed and breakfast I've ever stayed at.. but for getting an MRI they took excellent…read morecare of me. Very kind and friendly to help keep ya calm when your a little nervous about getting an MRI. For billing they work with a third party that she mentioned is really good about being able to make payments

The best urgent care I've ever experienced. And at my age that is saying a lot! I hope I never…read morehave to go anywhere else!

COVID-19 TESTING!! Two of us went to the Cherry Lane location for drive-up testing. We called the…read morescreening number in the morning, answered questions asked by a real human (Brianna? very comforting yet professional), and were advised to head for testing. Right at the driveway, we were met by clear signage, AND a very pleasant nurse who made sure we went to the correct part of the lot. We had ZERO wait time (mid-morning, on Day Two of this site opening!). Another nurse came right away to take our info, briefly explain next steps, and direct us to a parking (waiting) area. I note they had all of us using every OTHER stall -- good automotive distancing. Every step of the way (more screening questions; a phone call from admin from inside the building; time with either a doc or PA, and then the testing swabs themselves), St Al's personnel were cheerful, efficient, and reassuring. I was really amazed at how smoothly the entire process flowed (especially having seen the news about the zoo that is St Luke's' testing). We received two tests -- flu, and Covid. The flu results were ready in about 20 minutes. In addition, because of symptoms, a prescription was phoned in for us -- and was ready in just a couple of hours at our pharmacy. (Covid results take 7-10 days.) Shouts out to the entire crew working on March 19, at around 10am. PA Jose Gomez was kind - but still efficient - in assessing us. He also gave very clear information, and directions for what to do while awaiting results. The nursing staff we encountered were awesome. We felt well cared-for, and as prepared as we could be. Thanks to you frontline folks! And btw -- St Luke's took 48 hours to just call us back for "triage" nurse screening! With St Al's -- from the screening phone call to flu test results -- about two hours. Not saying this will be the same for you, but they are working hard, and seem to have process flow down well.