Where do I begin. Amazing Grace Hospice was a blessing to work with. I truly believe each person…read moreworking there is an angel is disguise. From initial point of contact to getting things arranged, they were so fast and prioritized my grandma so well. It was incredible. They were so helpful through this sensitive and sad time. Empathetic, careful, kind, thoughtful, meaningful, and you felt the love. I'm truly thankful I decided to call them. This all transpired within two weeks. Maybe less. They gave us a schedule but grandma felt weaker on a day off but they STILL came right away without hesitation. They let us know she had 24-48 hours and because of that info, all of us were able to gather around my grandma and have her pass peacefully. So thankful to Amazing Grace.

Facing the end of life is an emotional and stressful time for the patient and their family…read more Amazing Grace Hospice provided for all of our care and needs to ease the burden so we could focus on our loved ones quality of life that remained. I am forever grateful for the wonderful staff who were available 24/7, not only for my spouse but for myself, to ensure I was doing well with their services during and after my spouse's passing. I highly recommend Amazing Grace Hospice to any family dealing with the same situation so that their loved one will experience the same care and have their needs met during this difficult time.

They tried to discontinue my blood pressure medication and my cholesterol medication for no reason…read moreand they would have caused great damage me even life threatening damage. They are supposed to give me showers three times a week, Mon, Wed and Friday. They do not show up and they refuse to return multiple phone calls. I am very disappointed, frustrated with Calstro. I don't trust them. Nothing would please me more than to come back to this site to reverse my review and leave a positive one saying that all of my issues have been resolved. I finally talked to someone at Calstro. They were very nice. The woman that I spoke to is a supervisor and she promised that I would get a shower tomorrow and gave me her phone number. I believe her and I am pleased with how things are finally going. I still have a issue with my medication but I am going to try to move them to 4 stars

I have never encountered a medical team so very caring and compassionate towards others until my…read moreobservations of Calstro Hospice's interactions of many patients with various levels of medical needs. From the initial encounter throughout the entire journey, this team offers such cohesive and seamless care plans accompanied by rapid response all hours of the day or night. I am thankful to have found them and consider this organization a blessing for those in need of their comprehensive services.

If I could leave no stars I Would! This was the worst…read moreexperience I could ever experience to the social Worker Tomas telling me well call me if You need or see anything and never visiting my sister ! Well I'm not doing your job! So the case worker or nurse Beth saying well if she Makes It through the weekend I'll decide if I can see her daily! Needless To Say she Passed away in pain the next day ! This was the worst inhumane care I've ever experienced! And when the case Worker did show Up she never had the appropriate materials for wound care or medications! And always indicated she was to busy ! I'm lost For words .

CHVV provided excellent care for my mother in law and our family. Thank you all so much!read more

I have nothing but good things to say about Charter. They were there for my grandmother and our…read morefamily every step of the way. The social worker Myila, the nursing staff Sherri, Tansy, Jody, Melinda, all the others, the bathing aides, Martha. They were wonderful. Please remember, just because your loved one is in hospice care does not mean they don't need caregiving from you. It's a group effort to take care of our loved ones during this time. Charter made this process a little bit easier by providing prompt efficient care, bringing and maintaining the supplies that were needed as well as extending their hearts while our beloved grandmother was transitioning.

During my 30+ year career in death investigation; I have worked with several hospice groups, I was…read moreeven there when the concept started. My family has had to use hospice services to care for family members. We have found charter hospice to be the best all around services to create a total patient care package. I recommend charter hospice for any family requiring a high level of care.

Green Valley staff place fraudulent admission claims and are quick to brush the costs off onto the…read morefamily to pick up when Medicare finds the claim was not validated. Green Valley also have no reservations with leaving your loved one while transitioning with no care. Green Valley is very unprofessional with no compassion.

Fantastic service. They meet expectations. Very attentive to their patients. Quick to respond.read more

My father was placed on Hospice 6 months ago. The field nursing staff and social workers: Sharon,…read moreHeather, Laurel and Elle are outstanding. Their care, professionalism, knowledge and empathy is second to none. Unfortunately, their office staff--Jennifer and Carissa are the opposite. Jennifer speaks and sounds like she's had 4 too many Red Bulls, shares personal information on her life that has nothing to do with the topic or situation at hand; Carissa is wildy rude, lacks empathy and speaks in facts that are not facts at all, but short-sided opinions. Dad was admitted to the VA Loma Linda for a non-hospice issue (concussion) from the emergency room. It hasn't been 24 hrs and he's being discharged from the VA. Jennifer and Carissa called me this afternoon to cancel his Hospice service though I was working with their social worker on placement for the following day in a nursing home that they set up to continue hospice care. Less than 48 hrs in the hospital (and they weren't scheduled to see my Dad until Friday,) they cancelled my Dad's hospice. The reasoning, "because we can't see him." They aren't scheduled until Friday and we have discharge paperwork to go to a place they chose on Thursday. There have been many other incidences with the office staff (Jenn and Carissa) that have caused me to leave such a poor review, but this was the icing on the cake. I'll be reporting to the VA case manager and hopefully other veterans will know to NOT choose Gentiva if given the option of another Hospice company. If you're stuck with them, document, record and be ready for the disorganized and horrible office staff all while dealing with the death of a loved one. Sharon and Heather-- you both deserve a raise. Your skillset, knowledge and passion is the only reason we stayed with Gentiva so long.

All nurses who have used this service all state he is at the top of the line managed multiple…read morepatients and hospice agencies.

Every now and then, someone comes into your life that you will never forget. My whole family is…read moreindebted to Lilibeth and her caring, knowledgeable, reliable, and professional team at Wings of Hope for the care of my dear dad in the last weeks of his life. Dealing with a quick and unexpected advanced cancer diagnosis, we had to act quickly in selecting a hospice provider. My sister and I researched all of the local companies and after interviewing several providers, Lilebeth's attentiveness, knowledge, personality, responsiveness, compassion, and mission stood out to us immediately. We were a bit under the gun to prep things at home, and she sprung into action relying on her excellent relationships with her transport and equipment providers, and we were set up within 2 hours from the time we hired her. We could not have made a better decision. Her whole team seamlessly became part of our family and she gracefully helped educate and guide us through an extremely difficult process. Their company is aptly named, because all angels have Wings of Hope. And believe me, they are angels.

Can't say enough wonderful things about this hospice! We used them for my father-in-law. They…read moregenuinely cared about him. They checked in with me constantly. They made sure if there were any changes or concerns they let me know immediately. I agree completely with other reviewers Lilibeth and her team were absolutely amazing. They were super knowledgeable and really cared. They took such good care of him and us!! Thank you thank yo thank you!!