Seleste has the worst attitude ever. Didn't pay any attention to my order. Decided to make me feel like I didn't have enough money to pay and she kept complaining that I was getting too many items. Would never recommend her as your bud tender look for better cannabis else where !! Never recommend coming to this dispensary worst SERVICE EVER !!! Oasis will always be #1 !! read more

High Desert Relief has a great selection of products. From flower to edibles, prerolls to cookie mix, they have it all and at great prices. The customer service is superb and this location has ample parking. I highly recommend HDR for all your cannabis needs. read more

High Desert Relief - Packet for flower - Cannabis Clinics Near Me - Albuquerque, New Mexico

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I want to give them 5 stars. I would give every other location 5/5... But for whatever reason, when I stop by this shop, the tenders/employees happen to be outside consuming. They're always away from the building, but it's obvious who they work for when they're wearing grey scrubs over graphic t-shirts. It really puts me off from wanting to buy from HDR. It's unprofessional and ILLEGAL to consume these products in public, and allowing dispensaryemployees to do it -even in the parking lot-, all while wearing your uniform/brand, is (to put it mildly) a bad choice.... read more

Unfortunately customer service can kill a business. At least mine. I've had a couple of problems over the last year, none of which warranted me complaining about because the issues were always resolved. Sure I had to make another round trip drive across the river to collect what was left out of my purchases, due to .... Whatever. Shit happens. Who doesn't like a 45minute round trip drive ?!.... As long as it gets resolved, I don't mind. Today.... Today was not one of those encounters. I purchased a Derived cart for my pens, I actually purchased two in the same purchase. One of the two is defective. No big deal, I thought. They'll swap it, obviously it's a manufacturer issue. Nope, not today... I didn't catch the "supervisors" name, but I'll call her Karin. Karin advised me my purchase/cartridge was voided because I didn't purchase a derived battery. And I hooked the cartridge to a different brand of pen, I guess the tenders are supposed to tell you they'll void when you purchase them and... "The signs are posted". I've bought them for over a year and never had an issue. However I'm not one to read the fine print, especially when it's no where near the items I'm purchasing or looking at. I'm also the one doing online orders. I'm also a loyal customer to good products and people. Karin ruined high desert for me today. I won't be purchasing from them. It's only $50, I get it. But it's also medicine and it's also the total blatant disregard for a human nonetheless a customer who averages around $450~$550 a month in purchases. Probably more. It's also shitty to have a "supervisor" that's an ass with no customer service skills, bossing around solid employees. The two tenders at the counter at least attempted to make me feel better about giving away $50, but Karin at the pan am location, you ma'am are a grade a B. I wrote derived because I thought no fucking way, as I'm looking for where to rant to, I read on the back of derives package for my defective cartridge that I voided for using my own lookah pen, it reads; "gently screw onto your desired battery". Hey Karin, thanks for reminding me why people suck. I look forward to talking about my experience here and where I would (wouldn't) recommend people. -sincerely Courtney Sanchez (You really bummed me out Karin) read more

High Desert Relief - The box for my cartridge telling me I can use my own damn pen. - Cannabis Clinics Near Me - Albuquerque, New Mexico

DON"T WASTE YOUR TIME....DO NOT RECOMMEND!!!! Was excited to go in because they had good reviews and was extremely disappointed (Pan Am location). Their flower burned black and had a weird taste. It left me with a headache all day and feeling worse. Didn't even finish what I purchased I just threw it away. On top of low quality flower, their customer service is garbage. The staff is rude and hostile. They don't even want to help you. They act as if tending to your needs is an inconvenience to them. I have never been treated this badly at any dispensary. Worst dispensary in NM by far!!!!!! Luis Garcia read more

Bought a ounce 2 14 grams. Got home and checked it out and turned out they gave me 1 14 gram and 1 7 gram. Shorted me 7 grams

High Desert Relief on Pan Am in Abq. Hands found the best flower in the state or anywhere else. Excellent SERVICE EXCELLENT!! OUTSTANDING PRICES. I TRAVEL 90 MILES TO GO YO THIS DISPENSARY. They give rural and military discounts. read more

I'll be honest, the product looks really good. But the employees need to be better at communicating and making sure they're giving what was asked for, or communicating that they don't have it if that's the case. My wife and I went in to get 3 full-gram carts and some flower, and they never verified that that had gotten our selection right. When we checked to make sure we had received what we had intended to purchase, only the bud was right. we ended up only being given 1 half-gram cart, and 1.5 of loose concentrate. Not what I asked for, and no way to use most of it. What made it even more aggravating was that, since we THOUGHT she had gotten everything right, we believed we had spent less than we planned. Would've been awesome, except none of it was right, so it feels like a waste of money that could've been better spent at ANY other dispensary. We are incredibly frustrated and disappointed with the staff. Communication is a basic skill for all life, please work on yours. read more

High Desert Relief - Only 1 item was correct. - Cannabis Clinics Near Me - Albuquerque, New Mexico

It benefits to experience a few dispensaries to appreciate how good this "High Desert Relief" Medical Cannabis Dispensary is. Friendly prompt professional assistance. High Desert was nicely stocked with edibles needed. Their product is second to none so far. I will most definitely be returning on a regular basis. If you want to reach for the clouds, go no further than High Desert..:) Thanks for reading. Avram De Pacas read more

Excellent experience all the time I go to high dessert on pan American from the minute I walk in the door to the minute I leave I highly recommend this location and not to mention they have the best deals in town along with the best cannabis. read more

Bottom line: a 4.5 star bc the flower is the BEST in the mesa. They don't get a 5 star bc the door people/check-in staff are NOT friendly at all. Prices are good, and the customer service is quick and reliable. I hope they change their door people to get a 5 star experience. Or I HOPE another dispensary opens up with the same bud but with better door people. I'd stop coming here when that happens. Almost a top shelf experience. read more

Great experience here last night. They have Mountain top gummies, which I love. They're my favorite edible because they are the perfect strength for me(I can't do over 10mg, I can smoke like a chimney but for some reason am more sensitive to edibles). And they come in fantastic flavors!! Like sour watermelon, orange, etc. It's really nice when dispensaries keep different flavors stocked. They also come in all 3 different types of marijuana- indica, sativa and hybrid. Everyone was really kind and helpful to me, and when I left I even got a free lighter and sticker! They also have some awesome local art up for sale. You have earned a repeat customer out of me! This was at the Pan Am location read more

Absolutely love this dispensary, I go to the one off pan American . They have an amazing system where you can text to place an order and do car side pick up. They are well organized. I've texted questions and they always reply back, I'm thankful for that because sometimes I get anxiety calling. As, a patient they remember the little things like to flip my caps over so I can have better access for my medicine. The staff is always so friendly and helpful also knowledgeable when it comes to questions about the cannabis. The Medicine they sell is high quality and fresh. They have amazing sales and Great point system that really comes in handy on some days. read more

I love the one on Pan American. Just about everyone working there are great. Not sure about one on Coors. I went once and had car side delivery, no issues. I try and visit Pan American 2x week. (they are between work and home). They have nice reward program as well. read more

Every time I go to this shop, I get home and I'm disappointed. The buds they give you is never the same as what is shown in the little jars. Which is already shitty looking and has no smell, but when you get it it's really just shake dry a very low quality. read more

Spent 10$ on a Pre Roll of mimosa today, and Blew a lung just trying to get a hit.. happens every single time i go there, after countless times of giving them chances I'm done shopping there.. refunds / accommodations should definitely be in question when it comes to your medicine. Smh read more

Great prices and consistently good quality products, and an incredibly pleasant staff.

Really great place, great medicine, but really high prices. I know I'm not going to get dirt cheap meds, but some places are far more expensive than others. read more

One of only two dispensaries that offer delivery of any kind. I love HDR because their prices are some of the lowest in town and their employees are always polite and professional. They will always be my go-to dispensary for my medicinal needs. read more

Disappointed after receiving just over 2g flower after redeeming 3.5g with loyalty program. Was already a weak rewards program good products but will likely shop elsewhere. read more

Always friendly bud tenders. Stock changed and there is always something new if you're curious. Solid edibles and flower is great. Staff make this place. read more

Across the ABQ METRO valley, it is certainly the premier dispensary or damn sure tied in competition for premier being FIRST with incredible flower, Andrea filling orders and Diego the professional delivery person that you can depend on, always showing up as promised. THANK YOU HDR !!! read more

This is the only dispensary outside of Rio Rancho that I use. They have absolutely the best prices. There flower selection is great. Overall every happy with HDR. read more

This is a great dispensary! One of my favorites in the city! They have a great product, knowledgeable people, and the whole staff is very friendly and great to deal with. I highly recommend High Desert relief for your medical cannabis needs. read more

Extremly poor customer service . Was delivered a defective pen that didn't work at all. Was blamed and charged another 25$ because some product leaked out . So I paid 75$ for absolutely no product. Unbelievable incompetence!! And additionally, thieves. Karmas a bitch and it coming your way! read more

Where do I begin?! This place is the holy grail of dispensaries. The wait times are slim to none. The prices are ridiculously low which always makes me buy more than anywhere else and the customer service you get no matter who you speak with is a dream. I don't really know why people shop anywhere else haha. The quality of the product is top shelf too. Basically this place never disappoints! Now to open one on the west side lol read more

Veterans are always given a discount. Other places if its a sale or a promo you do not get your discount. One other place that ALWAYS give veterans discount is R Greenleaf. Enough said. Veterans show your appreciation To HDR and R Greenleaf. read more

First choice and last choice. Jen was so very kind, knowlegable ,and even pretty funny. Miles. What more can I say that every one doesn't know. He's my reason to come here. read more