The product smells like essential oils and chemicals not like cannabis. The product Burns and it smells like something else. This product will make you sick with nausea and headache. I've had my medical license for more than 10 years and I've been smoking cannabis longer than that so I know a thing or two. The experience in the office was fine. The quality of the product is not good. The product is leaking purple dye. read more

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The people working here are always very welcoming! They are very knowledgeable about their products and willing to take the extra minute to answer any questions! I had went here for a charger and they totally hooked it up!! 10/10 quality care! read more

Denise was the best bud tender. She was so sweet and knowledgeable. I would definitely recommend asking for her when you go in she will help you get the best flower and Eddie's to make your day the best. Thank you, Denise, for being so awesome and helping me. I will definitely be back just because of her she made my experience the best I've had in the city 100% recommend. read more

I will not go to any other dispensary after going to this Urban Wellness. For context, Ive been going to so many dispos on a daily basis. I've been mostly doing urban wellness lately, but this location never lets me down. The manager (guy with long hair) truly cares about helping out and making the customer happy and everyone in the store are very knowledgeable and ready to serve and answer questions. read more

The people, store, service, selection, variety and prices are all very good... it's my go-to place .!! I'm an old hippie stoner who is learning a lot about weed and the new technology.! Thanks read more

Great selection of products, super knowledgeable crew. A fantastic dispensary, I definitely recommend it!

Yes, professional staff and good product with good suggestions. One drawback is the waiting area was crowded (it was a Monday afternoon).

It's very professional, clean and aesthetic. The staff was so friendly and helpful! Love love love this place! If I could rate more stars I would. read more

I bought a chocolate bomb from here that I asked if it had nuts. The budtender exclaimed "no". I went to the car, left, busted that bad boy open and guess what I found? Not just chopped up nuts, but whole. Ass. Nuts. I called them, and of course they argued with me, I went there, and they STILL argued with me. They tried blaming me for automatically not assuming NOTHING had nuts. Even after asking, confirmation, double checkulization. Their flower is horrible also. Go somewhere else like Sandia Or Sacred Garden or Even Verdes! (I should probably add that I'm deathly allergic to nuts. And that they didn't seem concerned at all. Overall, fun time. ) read more

I was at the San Mateo store today as a first time customer, they did not disappoint! Being from the east coast, used to picking up weed from sully down at the docks, my experience was excellent. read more

Pleasantly surprised with this dispensary. Maya was great! She helped educate us and made suggestions based on what we like and gave us the new word of the day..,"duh-licious" so I'm taking that one along with the goodies. Give this place a go! read more

I've been here twice so far and both times had excellent, friendly customer service and have been very pleased with the freshness and quality of the bud I've chosen. Be aware if you pay with a debit card, there is a surcharge for that-cash is best if you want to avoid it. I recommend Urban Wellness and will continue to visit! read more

Super expensive and ask for tips. Limited supply. But is convenient. Would give less than one star. Weird Apple Store feeling as well.

I actually went there for my first time on 4/20. So the service was great, but the line was 35 deep at least and I did not get to really spend any time there. From what I did get to see, this little place has the average fair; flower, edibles, concentrates. I will definitely write more for them after my next stop in :-) read more

Normally my go to spot but after last night I will never go back the manager the female one at night is beyond unprofessional she refused to show us the wax so we could pick the correct consistency now mind you they show us the wax with no issue every other time. After selling us the wrong one we attempt to get a refund which she refuses until we persist. Then shorts us 5$ I spend easily 200$ a week at this location but I won't ever again read more

I think Urban Wellness is a very professional clean and nice and has customer service people that are very well informed but as a medical professional, who never uses anything except occasionally a small piece of hard candy cut into six pieces a few times a month & as I'm a cancer patient as well I have only used this as a last result for sleep, but I have found it don't want my name used in a post read more

I just received my card for the first time and received a recommendation for this place. Alicia was my attendant and guided me to certain buds and edibles based on my needs. She did so with a friendliness and professionalism that seems rare today in customer service. Can't really comment on quality yet but prices seemed on par with other establishments and I was given a 20% discount on my first purchase with Veteran discounts for the future. I would revisit. Good vibe. read more

I've been to Urban Wellness twice. I have yet to purchase anything. From what I can tell, they have a good variety of products, but in comparing prices to other dispensaries, Urban Wellness is somewhat more pricey. Also, they either only accept cash, or they charge an additional fee if you want to use a debit card. Higher price, plus an additional fee, that pretty much makes me very unlikely to be a customer. read more

Super steep prices for mediocre flower if they didn't try to charge so high the patients would actually get high lol

I always have great interactions with the employees at this location. They make sure you're taken care of and answer any questions you have while maintaining a great customer service. Thank you Tony, also the manager there is great! That being said, dont ask for Adrian, hes the only one who ever gives people a hassle for everything. read more

Best cannabis in town hands down!! You get why you pay for and the people here are just amazing at both locations :)

Nicest people and amazing rewards. Not the best menu in town but they are very knowledgeable and nice

I don't really go here too much but when I do the customer service is fantastic. Was having a bad day the lady that helped me was very calm and understanding even though I was probably a big pain thanks a lot. I probably will start visiting this location more often. read more

This place is top 3 in 505. Great ownership, friendly staff, 5star product (try the moon rocks) and knowledgeable staff. Good deals as well... Hurry up and get there read more

Great product and great service. Best product in the state! Knowledge of the products they sell and take the time to help patients with the proper selection. Assortment of bud and edibles is extensive. read more