I got another we miss you, we will redeem you lots and lots of free things, and the bartender looked at the very very nonspecific redeemable coupon and looked and said no can't do a thing. This is the third fourth or fifth time this has happened. It is sad to see how this company who force is now dissolving into poor corporate read more

Bad customer service! Went in and ordered a product, they came back and I was told the guy that ordered after me took my product. I Was told that was last one at that price. Not cool. Dreamz is the place to go read more

Switching prices based on 6 months commitment when they asked if they could process payment when I thought it was for a month @ $3500.00 but they billed 7,000.00 and I said they could split it at $3500.00 per month and I could decide if I want wanted the second month after results of 1st month. I said I wanted at least 3,000 back now, and they are dancing around the subject. I set an appointment for march 27 and texted about the 3k$ so he said I have an answer for you, so I texted back must be a disappointing answer? Jordan said I will get back to you on it. I texted back, let me guess, next Thursday right he said yes. I am sick of this, the supposed Doctor is a physician assistant and they don't want to give the money back, so I am thinking about an attorney, what do you think? read more

They are nice there, And have a nice selection of flower, And they know there products too! read more

Absolute ripoff! Used my debit card for a $27 purchase and was charged a $3.50 fee without being notified! Will be contacting the NM Attorney Generals Office read more

Snarky bud tenders over the phone- use incorrect terms- asked for points status. I am NOT a medical client of ANY dispensary so I do not have ANY HIPAA information stored. The definition of HIPAA is "Health Insurance Portability and Accountability Act- a federal law established in 1996 to protect PATIENTS health information" - again I am not a patient and don't try to make me one! I wouldn't go to someone that has no clue to what they're talking about unless I can get free or nearly free opportunities. Purlife should be honest and tell the people over the phone "Purlife policy is not to share any information over the phone". Simple, correct, accurate, and doesn't sound like a whole bunch of fluff and hogwash. Please...HIPPAHAHAHA read more

Came into the Pure Life at 9800 Montgomery to purchase their buy 4 disposables for $50 the Órale disposables. After teturning home and trying one then the second and then third trying three of them, each device had a horrible burnt taste. I went back to the store to either exchange or get some type of refund for the products. The manger said that because they worked and it is not a malfunction, so sorry there is nothing we can do! she would not exchange any of them. Even the one that was still in the original package unopened. The $50 I spent here on these products is a total waste! Each product is a complete waste of money! Do not buy these! And do not purchase items at this store! The so called girl manager is very rude and just kept saying very loud Have a nice day! This was a complete scam and now I will NEVER GOING BACK EVER!!!! read more

This place closes at 8pm and they mean it. They will not budge so make sure you get there and get out before 8pm no exceptions! Simply no sympathy for the disabled with chronic pain from my experience. Virtual payments are not accepted unless you download their special app that does not take Apple Pay or PayPal. Asked if they had Apple Pay and they told me it works sometimes. Not the only locations giving this response when asked if they accepted Apple Pay. No Apple Cash is accepted. read more

Mid weed, preroll cones packed horribly. Would be 2 stars if I would've caught a nice high from the bud but I didn't I just felt a slight pick me up. read more

Went in today came in from San Antonio Texas visited your shop was helped by Erin and she was amazing. She let us know about the good deals that were available for us and was well informed about the products. Love the prices love the product. read more

I've had a few times where my points have not been transferred to my wallet, and just about an hour ago I made a purchase and the guy tried to charge me 7 plus dollars more than they should have, that's BS Tramway store read more

Drew is the greatest bud tender ever! He made me feel like I was home. Always helpful, never pushy, Purlife is my favorite cannabis dispensary. read more

The staff is so blaringly stoned that they're literally unable to comprehend your order or even put together sentences. Also, in only 3 visits, I dropped over a grand and somehow didn't clock up any rewards at all and then they gave ME tude about it. lol Nobody there can even work a cash register correctly, they keep having to start over. finally, they fib about the THC percentage. Skip PurLif. read more

DO NOT SUPPORT THIS JOKE OF A BUSINESS. Products horrible, no customer service and prices are absurd. Save yourself the time!!!! Trust me!!! Do not go here! read more

I gave an extra star for the service because the receptionist was very sweet & had nothing to do with the rest of the experience. The candy was excellent, so I gave 5 stars for that. But I got short-changed & they were giving me really bad vibes because I was trying to figure out what was going on. Here's the review I wrote describing what happened: 'I was overcharged yesterday for 2 candy bars. The candy bars were $9.80 each, which should have made my subtotal $19.60, plus $3.96 tax, making my total $23.54. My total should have been $23.54, plus a $3 ATM charge; making the total $26.54, which would have meant it rounded up to $30, and I should have received $3.44 back in change. Instead, they charged me $33.50 and gave me back the change for $40. which was $6.50. So, they actually ended up keeping my 44cents- which is a very small amount of money to fuss over, but still short-changing, nonetheless. The bigger problem I have is how dismissive the staff was when I could tell something was off with the math. I was not rude to the people, but I could tell I was being overcharged. There was a woman there with a red shirt on that I think was the manager because she was at the counter when I got there, and she stood there not buying anything the whole time I was there. When I was trying to figure out what was going on, I could see her looking directly at me from the corner of eye, but when I looked at her and smiled, she immediately looked away. Then as I was leaving quietly, I did say something to the receptionist, and the same woman came and sat down in the waiting area like she was listening to the entire thing, but she would not look at me or address the situation. I felt totally censored after being ripped off. I just left quietly and gave myself 24 hours to think it over before giving a review. When I was trying to figure out what I was being charged for, I tried to ask the bud tender about taxes on the products, but he just kept saying it was because of the bank fee. He didn't even know what OTD meant when I was asking him about how the products were taxed. I was going out of my way to be nice about it, but they were just really dismissive toward me as though I was being really nit-picky and b*tchy, but I wasn't being rude to them at all. I just knew something was off. So naturally I won't be coming back here and as usual, I am fully under the impression that the people who I encountered will be happy I'm not coming back. Oh well.. Now it's just one more place I shook the dust off my feet & forgot about. You can keep the 44cents ' read more

I have been a long standing medical marijuana patient and have used our life all locations. They never have many medical marijuana products. Worse they gave a new point schedule. I have over $1000 points and they would not let me use the points on their new schedule. They stole from customers by not letting then use the points they earned by spending your money. New just say screw you to customers by stealing their money. Their workers are really snotty. I will never return to another Pur Life ever again. Not one of their Dispenceries. Urban wellness has been helpful. But there are so many Dispenceries in Albuquerque you should be able to locate a pharmacy that treats you with dignity. All the points which for me were over $1200 points that they have stolen as they changed their system read more

Today I went into this dispo and had a very disturbing and hurtful experience. I was having a very normal seeming conversation until my bud tender went into the back to grab my products and told another employee very loudly "this douche bag got only single grams instead of just buying a quarter, have fun smoking trash weed bro". Being from out of state I wanted to try a bunch of different strains instead of potentially buying a quarter of a strain I may not like. They were also completely out of 8ths in the strains that I desired. I was very polite the whole time so I don't understand where the animosity came from. I wish I knew the employees name. He wasn't wrong though, the weed is trash.... Don't recommend this dispo. read more

Shitty ass flower , this shit don't even break up it's still wet , so Frustrated almost thru this shit on the floor and said fuck it , it's drying rn...... read more

I have been coming to this location for years and never had an issue. This past Friday I purchased a full gram cartridge but was given only a half gram one. I did not realize until yesterday, I took the receipt and they said there was nothing that they could do since it had been since Friday!!! The manager actually said "you bought a half last time" I have NO reason to lie about $30.00. Their customer service used to be great now it is horrible. With so many dispensaries around now, you would think they would want to keep loyal customers!!! read more

This place is really great! This was the first dispensary I ever visited after getting my medical card, and they were so helpful and so patient and answered a ton of questions that I had. They have a great product and a great variety and the staff is always friendly and helpful. I highly recommend Pure Life for your medical cannabis needs. read more

I stopped in to purlife the other day. I asked for two one gram containers of cotton candy. was told they would sell me a 2 gram container and give me an empty bottle to use, told me its to save time because they weigh to order.your taking my money, is putting one gram in each container that hard?I came back later to get more cotton candy and was told that they would not sell me another gram of cotton candy until i brought in the container i bought earlier for them to add it to that container. or i could buy a different type of weed.. bud tender gave me attitude like i was trying to rip them off. PURLIFE CUSTOMER SERVICE SUCKS . I will now go to HIGH DESERT RELIEF they weigh to order also but gave it to me as i asked 1 gram 1 container ( i do that to ration the smoke out and stretch it out ). And they're prices are higher then most .Lose the attitude purlife your not the only shop in town. read more