I had heard bad things about this facility but I chose to the facility because it was close and I…read morewas going to see my dad every day. We thought he would only be there 1 or 2 weeks which turned into 4 weeks. There is no Rehab facility that is fantastic, exceptional unless you are paying privately for an upscale facility. This is the reality of this type of facility. Care One at Parsippany is clean, does not smell, except for the food at times, it has clean linen (some of the linens have holes and look worn) but they are clean and are changed daily. The rooms are spacious and comfortable. The Laundry service could do a better job with the clothes distribution and keeping the clothes in order, but at least I don't have to take it home and have 1 more thing added to my list of chores. I had issues with my dad's care, with nursing and CNAs but I was called by everyone in the facility from Irish (who gives you her cell phone number for contact) to Danielle the Concierge, Cynthia the Assistant Director of Nursing, Sandra the Social Worker, Karen the Unit Manager, Eli the Liaison Jennifer, Nana, Kaleigh were kind and receptive to my constant questions about my dad and never felt like they were running away when they saw me coming. The list of names goes on. All reached out and helped in some way. I speak up and ask for what I want and need in a respectful manner, I don't demand. I treat people the way I want to be treated. I am my dad's advocate because he is 88 in pain from cancer and has dementia. He finally came home and I did not have a walker and they lent me the therapy walker until we go one of our own unfortunately 3 days later he went back into the hospital and his cancer has spread. The medical team said they were recommending Hospice I chose the same facility because though I would not rate it a 10 as a 5 star hotel I certainly can rate it a 7 or 8 because what they don't have you either ask for it and if they don't have it, I bring in what my dad likes to make him comfortable. Like a special pillow, the soft tissues he likes, his own deodorant brand etc. The reality is that I have to work full time and cannot afford private care and though I don't expect Care One or any other facility to be my dad's babysitter, I do expect them to do their job. If I am not happy I speak to them and have it rectified. I am glad Parsippany has a facility in Town and I can have my dad as close to me especially now that he is at the end of his life. What is the alternative leave him at home alone put a camera in his room and have him wait to either I or my husband come home? Thank you CareOne and the staff for being there for me and my dad at this difficult time. Not sure how long he will be here, hopefully the continue to be compassionate and caring about the jobs they do and the service they provide the community and most importantly the patients that are entrusted to them.

Please don't not apply to activities!!! Director Greta Smith…read moreis a nasty and unprofessional worker. She is very rude and she doesn't want certain patients to be in the day room. She is disrespectful and a hypocritical person. My father was here and she told us to get out of the day room because we were having lunch and told us to go to the dinning room to eat. If I'm paying the bills to have my father to stay here he has every right to eat wherever he wants. I didn't want to mention this but I have witness multiple times of her screaming and being rude to her staff like crazy person . Also noticed her yelling at a resident because he wanted to sit next to the tv at a point where he was going to cry. She seems to like to belittle people. I don't want to imagine what happens behind doors. She sits in her office with a heavy set person and seems to be talking in a way I assume isn't the way to talk about other people which is not acceptable because My father at times likes to go to the day room and could be listening. Please if you're planning to apply to activities please apply or bring your family here try go next door because they are treating my father with more respect and love than this place where there is people who only care to receive a paycheck and have no remorse

We did a lot of research before finding this place for my 90 year old dad to recoup (rehab) after…read morehis sudden week-long hospital stay. We were mainly concerned about any possible Covid-19 cases, and were told there were NONE in this facility. Other reviews were decent, and it was supposedly a well-respected place. He had some serious issues, the first and foremost being that he had a Foley catheter put in when he entered the hospital. No one really knew why he needed to have the catheter, because there was no known cause for his sudden difficulty urinating. He has always had minor issues, but this was new. Supposedly there was no infection (we found out later there was). When we spoke to the admissions people at Troy Hills, we explained the catheter issue. They told us that they would do "voiding trials", where they take out the catheter, and then measure his ability to void. If there was still an issue, they would put it back in and try again later on. The doctors at St. Francis hospital (where he was during this time), also spoke with the people at Troy Hills regarding the voiding trials. They also told the doctor at St. Francis that is what they would do. The day they admitted him into Troy Hills, they decided they would NOT do the voiding trials. Instead, they ended up making an appointment (more than a week later, and then for the end of that week) for a urologist. They would not give a valid reason why they changed their treatment plan, and their mind about the trials. They did keep reminding us that he only had 20 days of full Medicare coverage before we had to start paying part of it. They did everything in their power to keep him PAST the 20 days, reminding us constantly that our share will be $176 a day after 20 days. In some phone conversations, they told us this 3-4 TIMES!!!! They were supposed to have a virtual "family meeting" each week. They are so unorganized, they didn't even give us call-in information for the first alleged meeting. Instead they called one of us, when they were supposed to be talking to the "family". I then had to TELL them to get my other two sisters on the call. This so-called weekly meeting only happened once, even though he was in there more than 3 weeks. The bottom line is that they do everything in their power to fill a bed, then they do nothing. They lie about their treatment plan, and instead try to milk every possible day they can from a patient. We were grateful to get him out of that lying hell-hole of a facility. Do not send your loved ones to this place. And to add insult to injury, they would send out a Covid update every day. This was an update with the total number of Covid cases in their facilities. They had the total patient cases listed as 45 patients tested positive, 10 patients died, and 36 patients recovering. This was the same number every day. (I saved the emails because I couldn't believe it.) Forgive me if I am ignorant as to the "new math", but did someone come back from the dead to recover? 45 positive, 10 dead, and 36 recovering??? Seriously? Sheesh. ***Update - 2 days after leaving this place, my dad was tested for a UTI and still has one. Troy Hills was supposedly giving my dad antibiotics for an infection, but the antibiotics were never handed over to his new place with his other meds when we moved him. Clearly they either never gave him antibiotics (they SAID they were, and I even handed them the PRESCRIPTION after the doctors visit), or they gave it to him for a day or two and then just stopped or forgot. At every turn, Troy Hills is proving they are incapable of even basic care - nevermind skilled nursing. It's a pathetic joke, and it's downright scary to think they may be "caring" for people who don't have any family to watch out for them. It is simply disgusting.

When my mother was first admitted, I was thinking what a great place this is. However, my opinion…read moreCHANGED DRAMATICALLY over the course of her stay (even though it was only for 6.5 days). - With the exception of two of the aides and one of the nurses, the level of care was unsatisfactory. If I hadn't been there from 9am to 8pm (or whenever they threw me out), my mom would have sat in a dirty diaper for hours and hours on end. Even after I requested that they change her, the usual response was "Okay, I will tell X to do it". Of course, "X" never came. Also, they were asked to shift my mom's position every few hours...that never happened either. There were many other simple requests such as "please put in mom's hearing aid and dentures in the morning" that were ignored most of the time. - The doctor didn't come to see my mother until her fifth day there - this is unacceptable. (Some kind of a Nurse Practioner saw her - but sorry, that's not a doctor.} The doctor never followed up with me, even after repeated requests. - Also, they did not not do bloodwork until her fourth day there and they had no plans to follow-up at some point with another set of bloodwork. They started giving my mom Procrit (for low hemoglobin), but they didn't follow-up to discuss it being given to her going forward. They also said that she might have pneumonia, but did nothing to confirm or treat it. Getting information from anyone was next to impossible. - The dietician never once came to see my mom or to speak with me (even though I left many, many messages both on the phone and with the staff). They were giving my mother food that she would NEVER eat - some of it due to religious beliefs. - The rooms (double occupancy) are small and dreary. They definitely need to to upgraded and brought up to modern standards. (They were kept relatively clean though.) - I've left numerous messages with administration, head of nursing, and others who are "in charge" at this facility. I'm still waiting to see if anyone gets back to me. Believe me, I will be contacting Genesis about this poorly run facility. - The ONLY bright of the stay was the caring and wonderful staff of the Rehabilitation Department and also the staff in the Social Services Department. They were all very knowledgeable, helpful, kind and dedicated. (They are the only reason that I'm not giving this place 0 stars.)

Awesome place with knowledgeable staff and therapists in just had a knee replacement and they are…read moremaking a great difference.

I was diagnosed with a frozen shoulder and the pain was so bad, I mostly lost the use of my left…read morearm for months. I originally went to a different rehab center and the PT there only hurt me more and my shoulder was in greater pain than ever. My doctor suggested trying another rehab center and I found Kessler right in my town. From the beginning, they told me with a frozen shoulder, we need to take it slow at first and not hurt me. They listened to my feedback and while it was difficult, I didn't come close to the bad experience I had with the previous PT. Now, 3 months later, I've nearly recovered my full range of motion and apparently well ahead of schedule, because they worked with me and didn't just treat me like a slab of meat. I'm very thankful to Susan, Jenna and Gianna for getting me this far.

I wanted to thank the staff at Legacy Healing Center here in Parsippany for being so professional…read moreand for having so much empathy. There are a lot of places that forget this little detail, we are all humans! We all deserve help when we're down and when that help is given with empathy and authentic desire to help it is incredibly life changing. I have to say that from the call, insurance check, and all the travel coordination all the way until I arrived at treatment, the entire process was so seamless and easy. Rehab is not easy, but it was nice to have a peaceful and safe place to do it. Therapy is world class and the facility is also 5 star. It was a bit far from where I am (I'm in upstate NY) but I think traveling for better care is a no-brained. I would recommend Legacy.

Horrible place do not go here or any legacy locations they do not care about you only about money…read morestaff is rude huge turnover in staff as well place is a disaster that makes you want to drink or use I repeat do not go here for your own sake

Both my wife and I were pati at Professional Physical Therapy in Parsippany, New Jersey. I had back…read moresurgery and my wife had a knee replacement. Meera, who runs the facility was great- she listened patiently, examined us and explained what we needed to do. Her staff was equally wonderful. I cannot recommend her highly enough.

I had a wonderful experience at this Professional PT office in Parsippany. Meera was a pleasure to…read morework with and she made the therapy a lot of fun and personable. I was actually sad when my prescription ran out. Doing my therapy at home is not the same. I will miss working with Meera and the fun that was had with time 5:00 crew!

Great place that cares and cures! I'm amazed at how the doctor is able to remember details about…read moreall her patients! Made me feel really cared for. Very knowledgeable and kind. Love the whole staff!

I've been in and out of PT for the past 9 years and spent some time working as PT aide myself. I've…read moreseen both the good and bad in the world of physical therapy from that of a patient and employee. I will say that Care and Cure is by far the most comfortable, clean and relaxed clinic I have ever been to. The staff is friendly and Dr. Hetal knows her stuff. If you're in need of physical therapy, give them a call. You won't be disappointed.