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    Troy Hills Center

    1.0 (2 reviews)
    Open Open 24 hours

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    6 years ago

    Helpful 8
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    3 years ago

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    CareOne at Parsippany - This photo was taken on April 18, 2024. The day she moved into Care one.   She passed away May 24, 2024 due to Care Ones neglect!

    CareOne at Parsippany

    2.2(29 reviews)
    0.8 mi

    I had heard bad things about this facility but I chose to the facility because it was close and I…read morewas going to see my dad every day. We thought he would only be there 1 or 2 weeks which turned into 4 weeks. There is no Rehab facility that is fantastic, exceptional unless you are paying privately for an upscale facility. This is the reality of this type of facility. Care One at Parsippany is clean, does not smell, except for the food at times, it has clean linen (some of the linens have holes and look worn) but they are clean and are changed daily. The rooms are spacious and comfortable. The Laundry service could do a better job with the clothes distribution and keeping the clothes in order, but at least I don't have to take it home and have 1 more thing added to my list of chores. I had issues with my dad's care, with nursing and CNAs but I was called by everyone in the facility from Irish (who gives you her cell phone number for contact) to Danielle the Concierge, Cynthia the Assistant Director of Nursing, Sandra the Social Worker, Karen the Unit Manager, Eli the Liaison Jennifer, Nana, Kaleigh were kind and receptive to my constant questions about my dad and never felt like they were running away when they saw me coming. The list of names goes on. All reached out and helped in some way. I speak up and ask for what I want and need in a respectful manner, I don't demand. I treat people the way I want to be treated. I am my dad's advocate because he is 88 in pain from cancer and has dementia. He finally came home and I did not have a walker and they lent me the therapy walker until we go one of our own unfortunately 3 days later he went back into the hospital and his cancer has spread. The medical team said they were recommending Hospice I chose the same facility because though I would not rate it a 10 as a 5 star hotel I certainly can rate it a 7 or 8 because what they don't have you either ask for it and if they don't have it, I bring in what my dad likes to make him comfortable. Like a special pillow, the soft tissues he likes, his own deodorant brand etc. The reality is that I have to work full time and cannot afford private care and though I don't expect Care One or any other facility to be my dad's babysitter, I do expect them to do their job. If I am not happy I speak to them and have it rectified. I am glad Parsippany has a facility in Town and I can have my dad as close to me especially now that he is at the end of his life. What is the alternative leave him at home alone put a camera in his room and have him wait to either I or my husband come home? Thank you CareOne and the staff for being there for me and my dad at this difficult time. Not sure how long he will be here, hopefully the continue to be compassionate and caring about the jobs they do and the service they provide the community and most importantly the patients that are entrusted to them.

    Please don't not apply to activities!!! Director Greta Smith…read moreis a nasty and unprofessional worker. She is very rude and she doesn't want certain patients to be in the day room. She is disrespectful and a hypocritical person. My father was here and she told us to get out of the day room because we were having lunch and told us to go to the dinning room to eat. If I'm paying the bills to have my father to stay here he has every right to eat wherever he wants. I didn't want to mention this but I have witness multiple times of her screaming and being rude to her staff like crazy person . Also noticed her yelling at a resident because he wanted to sit next to the tv at a point where he was going to cry. She seems to like to belittle people. I don't want to imagine what happens behind doors. She sits in her office with a heavy set person and seems to be talking in a way I assume isn't the way to talk about other people which is not acceptable because My father at times likes to go to the day room and could be listening. Please if you're planning to apply to activities please apply or bring your family here try go next door because they are treating my father with more respect and love than this place where there is people who only care to receive a paycheck and have no remorse

    Photos
    CareOne at Parsippany - NeuroGym and equipment, private sessions

    NeuroGym and equipment, private sessions

    CareOne at Parsippany - Beautiful gym

    Beautiful gym

    CareOne at Parsippany - Brand new nurse station

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    Brand new nurse station

    Fallsview Rehabilitation & Nursing

    Fallsview Rehabilitation & Nursing

    2.3(3 reviews)
    5.0 mi

    This rehab facility is horrible. My dad went in to regain strength after hospitalization…read more Everything seemed fine initially but the staff in rehab didn't help my dad. He needed assistance with transferring from wheelchair to bed and bathroom. They insisted on using a hoyer lift on him instead of assisting him as requested. Needless to say he became weaker and when he asked to go to bathroom they told him to do it in his diaper. My dad wear depends but does not "go in his diaper ". My dad developed a UTI which was untreated for 3 days and he became confused and this began his downward spiral. There is no communication when you call doctor they don't call back. I could go on and on about this terrible facility! My dad was transferred out after getting another infection! My dad had passed away recently and his death is a direct result of his poor care at this facility!!

    Boonton Care Center accelerated the process of his passing because they were horrendous. The female…read morestaff /cna/aides were mean and always unavailable. Management terrible as well. They don't have any training on how to deal with grieving family members, especially the new director. They have zero empathy. I saw so many things and heard the cNA's say so many mean things. The speech therapist Natasha is wonderful, Regan and Shelby in PT/OT are fantastic and Mustafa the aide is also great. The Phillipino ladies are super nice too in activities but they aren't Aides or LPN's! When you press your call button it's not PT, activities or speech that comes it's the aides. And the Aides are the worst And believe me they do not care if they do their job well or care at all. Umang Shah is new to the position and not great at it. She needs massive training.

    Care One - Parsippany

    Care One - Parsippany

    2.6(8 reviews)
    0.8 mi

    Good evening I do not understand why people write some of the nasty and un true about any that…read moresad I have a love one in careone and he is happy at first he did not come out of his room at I met the activities Director a.d we talked and now went I visited I can even fine him he in activities GretaSmith kept her word thanks GretaSmith for all that you and your team do keep shining

    Please don't not apply to activities!!! Director Greta Smith…read moreis a nasty and unprofessional worker. She is very rude and she doesn't want certain patients to be in the day room. She is disrespectful and a hypocritical person. My father was here and she told us to get out of the day room because we were having lunch and told us to go to the dinning room to eat. If I'm paying the bills to have my father to stay here he has every right to eat wherever he wants. I didn't want to mention this but I have witness multiple times of her screaming and being rude to her staff like crazy person . Also noticed her yelling at a resident because he wanted to sit next to the tv at a point where he was going to cry. She seems to like to belittle people. I don't want to imagine what happens behind doors. She sits in her office with a heavy set person and seems to be talking in a way I assume isn't the way to talk about other people which is not acceptable because My father at times likes to go to the day room and could be listening. Please if you're planning to apply to activities please apply or bring your family here try go next door because they are treating my father with more respect and love than this place where there is people who only care to receive a paycheck and have no remorse

    Photos
    Care One - Parsippany
    Care One - Parsippany
    Care One - Parsippany

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    Troy Hills Center - skillednursing - Updated July 2026

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