I had heard bad things about this facility but I chose to the facility because it was close and I was going to see my dad every day. We thought he would only be there 1 or 2 weeks which turned into 4 weeks. There is no Rehab facility that is fantastic, exceptional unless you are paying privately for an upscale facility. This is the reality of this type of facility. Care One at Parsippany is clean, does not smell, except for the food at times, it has clean linen (some of the linens have holes and look worn) but they are clean and are changed daily. The rooms are spacious and comfortable. The Laundry service could do a better job with the clothes distribution and keeping the clothes in order, but at least I don't have to take it home and have 1 more thing added to my list of chores. I had issues with my dad's care, with nursing and CNAs but I was called by everyone in the facility from Irish (who gives you her cell phone number for contact) to Danielle the Concierge, Cynthia the Assistant Director of Nursing, Sandra the Social Worker, Karen the Unit Manager, Eli the Liaison Jennifer, Nana, Kaleigh were kind and receptive to my constant questions about my dad and never felt like they were running away when they saw me coming. The list of names goes on. All reached out and helped in some way. I speak up and ask for what I want and need in a respectful manner, I don't demand. I treat people the way I want to be treated. I am my dad's advocate because he is 88 in pain from cancer and has dementia. He finally came home and I did not have a walker and they lent me the therapy walker until we go one of our own unfortunately 3 days later he went back into the hospital and his cancer has spread. The medical team said they were recommending Hospice I chose the same facility because though I would not rate it a 10 as a 5 star hotel I certainly can rate it a 7 or 8 because what they don't have you either ask for it and if they don't have it, I bring in what my dad likes to make him comfortable. Like a special pillow, the soft tissues he likes, his own deodorant brand etc. The reality is that I have to work full time and cannot afford private care and though I don't expect Care One or any other facility to be my dad's babysitter, I do expect them to do their job. If I am not happy I speak to them and have it rectified. I am glad Parsippany has a facility in Town and I can have my dad as close to me especially now that he is at the end of his life. What is the alternative leave him at home alone put a camera in his room and have him wait to either I or my husband come home? Thank you CareOne and the staff for being there for me and my dad at this difficult time. Not sure how long he will be here, hopefully the continue to be compassionate and caring about the jobs they do and the service they provide the community and most importantly the patients that are entrusted to them. read more

Please don't not apply to activities!!! Director Greta Smith is a nasty and unprofessional worker. She is very rude and she doesn't want certain patients to be in the day room. She is disrespectful and a hypocritical person. My father was here and she told us to get out of the day room because we were having lunch and told us to go to the dinning room to eat. If I'm paying the bills to have my father to stay here he has every right to eat wherever he wants. I didn't want to mention this but I have witness multiple times of her screaming and being rude to her staff like crazy person . Also noticed her yelling at a resident because he wanted to sit next to the tv at a point where he was going to cry. She seems to like to belittle people. I don't want to imagine what happens behind doors. She sits in her office with a heavy set person and seems to be talking in a way I assume isn't the way to talk about other people which is not acceptable because My father at times likes to go to the day room and could be listening. Please if you're planning to apply to activities please apply or bring your family here try go next door because they are treating my father with more respect and love than this place where there is people who only care to receive a paycheck and have no remorse read more

Very unprofessional. Most of the staff is caring but the location is very understaffed. One nurse did not know that my roommate had left the facility and tried to give me her medication . I have food allergies and after advising them multiple times was still given food that contained alergiens. 1 glass of water was dispensed once a day and waited 1.5 hrs for a aid to help me get up to go to the bathroom. There are many more negative examples that I could list . Stay away. read more

The staff are amazing, the Director of Recreation and her staff really engages the residents. Highly recommend!

Care one in Parsippany is horrific. They are full of crap when you visit they tell you they will take care of your family member like they're their own. My mother moved in there April 18, 2024. She fell out of bed twice within 3 days 1st time on May 15, 2024 the second time on May 18,2024 the picture below is the result of that fall, she was rushed to the emergency room And was admitted into hospice care and passed away on May 24, 2024. She was at Care one for one month the third picture is of my mother on April 18, 2024 she is on the left. She was happy alert coherent. Understood everything that was going on. Please do not send your family member to this place. It is horrible. They lie to you, they over medicate they don't check on the patient. They don't care they just want your money. Stay away! We tried to get answers after she was admitted to the emergency room from the staff at Care one. They were belligerent. They tried to blame us. They refused to give us reports saying it was company policy. They couldn't give them to us. We never received any answers of how she fell out of bed. It was strait up abuse. It was a horrible experience. I regret the placing my mom in this hell hole. read more

My Husband was there for therapy and the staff did a amazing job for him the activities Director and her staff kept there promise to keep him busy and they did Good job activities department read more

Grandad was so sick when he can in to care-one (snf) . My grandad loves music so I ask if they have some thing that has to do with music and I was told activities has entertainment live, music in the facility. I was glad because this is the only way my grandad was going make it with music, he was in a band 10 years old before he got sick . So music is escape way for him to recover and come home and play his piano again because he can't do that right now . So thank you to care - one for having therapeutic music for my grand dad to help him recover faster. Thank you to the activities team . read more

New administration and nursing really had transformed this facility to a very high class rehabilitation and nursing. The therapists are very helpful, the nurses do actually care for you like their own family, all staff are hands on. They have the best admissions team that will help you throughout the process. Noone is perfect, but the NEW Parsippany team always tries to excel to be the BEST, and they have been very successful in providing excellent care. Beautiful private suites with private bathrooms! Fully renovated, spacious rooms. Doctors in the facility are top notch! They have excellent Indian program and many clinical programs for cardiac, wound care, covid recovery, renal care, pulmonary and more. Offer respite care and hospice & palliative in the facility. THE BEST skilled nursing facility read more

My grandmother was out here from somerset hospital. I wouldn't put my worst enemy here. If we weren't there they didn't get her up to eat they never changed her. The rooms are dirty The patients are always falling and they don't notify the families. My gram came home bruised up from all the falls. This place definitely needs to be shut down I would never recommend this place ever! read more

my aunt was just discharge from care -one(snf) last week . She was there for hip replacement and she recovered well . She got the help/support she needed . Every one took care of her needs my aunt was so happy with the care she received, thank you care one . read more

my mom was there from April 18 to May 18 2024 and was neglected "fell out of bed" twice in 4 days and now in on the hospital. She was not taken care of at all. uncaring staff and under staffed. my mom has bruises all over body and bed sores. she lost 13lbs In 1 month! This place needs to be shut down. The management staff lied to our face and not transparent. Stay away! read more

This place does not have enough help to care for the patients. the workers are overworked and underpaid, which is why they just don't care. My parent was in there for several weeks, before we had to rush them back to the hospital, where they passed away after receiving no healthcare at Care none. The place is terrible, they let your loved ones lie in their own feces and urine all day. my parent had so many bed sores from that place. they are TERRIBLE. BEWARE and run fast from this place. The night nurse is horrible, very rude and obnoxious. she would lock them in the room and ignore them all night. This place has serious elder abuse violations. they should be closed down. read more

So impressed with the new administration and how they made this facility such a wonderful place for rehab. All physical, occupational and speech therapists are amazing! The suites are huge and comfortable. The gym is highly equipped with new equipment and devices. Nurses are so caring. All the staff pay close attention to family's needs, and their patients. They treat everyone like own family. Parsippany is the BEST! read more

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This place is absolutely disgusting. I don't know how it is still in business. They need to he shut down and sued onto the ground. The owner and all staff should be in handcuffs. I have a family friend here that I came to visit today. He has a serious case of pneumonia and is here to live out the rest of his days comfortably. Well that certainly isn't happening. When I showed up, there were two open and available beds. Yet neither was made and my family friend was laying on a mattress on the floor with all of his tubes tangled around him. He was in so much pain. Now this man is so sick he had no idea what is going on. He has no one to care for him or check on him regularly and this is how they are treating him. This is how Parsippany treats their elderly citizens at the end of their life. I went to go find staff to help him and they were SLEEPING. I had to wake them up and they told meet to they would help but when I was leaving he was still there. I already called the police station and tomorrow I will be calling the town. Then I'm going to come there and I'm not leaving until the owner speaks to me. This is unacceptable and inhumane. I will also be reporting them to social services. This needs to stop. Never bring so eone you care about here. They will kill them. This is a slaughter house not a care facility. They need to go out of business. I guess Parsippany doesn't care about their elderly community. read more

Since I visited my mother at Care One, I found that the service here was too bad. Whenever a person needs help as they need to go to the bathroom or need help with anything, they press the red button to call, but no one came. Until more than an hour or two hour later the service came. But they came to press the reset button and they did not ask which who need help. I think this to be a bad thing in the care of the nurses and the staff who seem to care less about the Care One who needs care and the manager does not even look at them. always. According to my Care One is a very bad and bad recovery center. If Care One management does not change the way they work, I will write on Face book and google on the internet ... so people will know it. from khanh41@verizon.net read more

My husband was a patient twice at this Care one, once in 2006 It was good Than again in 2016. It was horrible. They gave him meds with which I told them that he was allergic. He was covered in hives. Then he got c-dif there. They left him in dirty diapers for 6 hours at a time. Somebody stole his good clothes. The food was like garbage, cold and soggy, and I had to bring him good food. The administrator, Chris (man), was rude and nasty and tried to have me extend his stay. The so called doctor there was arrogant. I tried to tell him he was allergic and disregarded what I tried to tell him. I took him out of there. Within 24 hours of taking him out of there, I had to have him transported to Morristown Medical Center. He was in critical condition. Please avoid this place. read more

My grandmother was a patient in this facility in March 2012. She was admitted here after a stay in Saint Clare's hospital for an infection and acute kidney failure. Her kidneys had recovered thanks to the rehydration efforts of the hospital. She was admitted in the evening and was in good shape the following day we went to see her and she was still doing well, but we noticed that the staff was rather negligent towards her roommate who was unable to speak due to stroke. The next day my grandmother had started to go downhill again. That day my father went to see her as my mother was ill, and he called us to tell us that she was dehydrated and that when he gave her a drink of water instead of trying to drink from the straw she tried to drink from his thumb. She was also in an altered mental state. My father and mother both requested that she be transported back to Saint Clare's because something very obviously was not right, and the facility dragged their feet. Finally around 10 PM we were called and told that my grandmother was being transported back to the hospital. When we got there she was unresponsive and we found out that not only was she severely dehydrated, her kidneys had failed again (due to the dehydration) and she was diagnosed with C. Diff after 3 days there. While in the emergency room she was reaching to the corners of the room and calling out for family members who had passed away. She was admitted and unfortunately passed away early the following morning. Her death was directly caused by this facility and the neglect that they show to their vulnerable patients. I regret allowing her to be sent to this facility. read more

Beautiful facility and amazing staff. Elie is amazing person to work with. McNeil is a great administrator!

I have bin admitted to this facility on 7/19/2022, from the first day it was like hell, today had my first appointment with my infections desist doctor, she ask about my medications. I told her that was getting thru my pic line twice a day. she sad what, what about the pills 3 times a day, did not get any, she took my blood to check what medications was I given at the Care One. This place will kill you, may as well safe your cash and stay home, take your chance that way. So the pic line meds I was to get 1 a day and pills that I never got for the month I have bin in the place I did NOT. Also my wound vac is not replayed after I came back from the doctor at 2:05pm, now is 4:36pm, still wound vac not apply, WOW!!!!! Need a good Lawyer. read more

Terrible. Do not use this facility for any reason. They're grossly under staffed, filthy, broken furniture and they don't help their patients when called. They do not follow doctor's orders with diet and medication. I could write so much more....... keep your loved ones away. read more

My loved one was here and didn't see a doctor for 3 weeks until I investigated and found out they failed to do the proper paperwork . Stay away from this place. Most of the staff were good but there are some bad apples amongst them. The physical therapy staff is superb. read more

This place nearly killed my dad. Avoid it like the plague. They had him for only two days before I raised hell to get him out.

I would like to share my father's experience of being in a local nursing home during this time as I am extremely upset. As the news already reported, the entire population of a Woodbridge nursing home was transferred to CareOne at Hanover in Whippany. My father was one of the residents already at CareOne in Whippany, but none of the family members were notified of his transition to another nursing home and it took several days and several nurses to find out where he was transferred. How do they not have records of where their residents are? We finally found out he was transferred to CareOne at Morris in Parsippany. On Monday, CareOne notified us that he was experiencing a decline in health and said they sent him to St. Clare's Hospital. We called St. Clare's to follow up on his status and he was never admitted there. After several calls to CareOne, they finally found out that he was actually sent to St. Barnabas Medical Center in Livingston, NJ. Again, how did they not know where he was? St. Barnabas re-hydrated my father, diagnosed him with an ecoli infection, and took a COVID-19 test, but sent him back to CareOne before the results came back. Sure enough, his test result came back positive for COVID-19. CareOne never notified any families that their location had positive cases of COVID-19 and that their loved ones were exposed and potentially positive. A call to CareOne revealed that he was tested for COVID-19 two times prior so they must have known their residents were exposed, but again we were never notified and still don't know what the results of those tests were. Unfortunately, we don't know how long he has had COVID and where he got it from. On Easter, my father lost the battle with COVID-19. On Friday I called CareOne and pleaded with them to help him charge his cell phone and call his family, but they never assisted. I also requested to speak with his nurse to see how he was doing and I was told that I would be called back, but I never heard back. I believe he was being neglected there as several of their residents have passed away recently and they are so understaffed that he was left to die. I am waiting for a class action lawsuit to form. read more

This facility is a nightmare. They didn't come my moms hair, change her socks for five days(and she had a bedsore on her heal). And at times she was fed a meal more than an hour after it arrived because they we're understaffed. (That's what I was actually told) Please if you care about your loved one do not put them here. Also they lie and simply tell you what you want to hear read more

My father was transferred to CareOne 4/9/2020. He died 10 days later. Get your loved ones out of this facility!!! He was in a single room but still contracted covid. He complained of being neglected & in pain his entire stay. The doctor admitted to not seeing him in 2 days and she was unsure of being able to see him the following day because she was home sick. I agree with the previous review and am waiting for the class action lawsuit. read more

this place is the worst...that one night nurse she knows who she is..she was annoying as fuck...all she did was run around like she had just did some lines..i mean hyper ass hell for no reason!!!!mad cause she had to do another nurse job..and took her anger out on me..im glad i no longer go to that facility!!!THIS PLACE IS SEVERELY UNDER STAFFED!! read more

I found the place to be well staffed with professional, caring employees who care about you. The physical therapy staff are all concerned, helpful professionals who go the extra mile to ensure you have the most development you can. The aids are pleasant, patient and caring people who will do anything to help you. The nurses are equally marvelous. The food is shakey and not consistent. In this facility whether they know you are not everyone from the cleaning staff to administrators smile and acknowledge you. read more

Well , so far not off to a great start with this place. My dad just got to the facility today from Morristown Hosiptal. He really should be in some other type of setting and have a really close eye on. Anywho , I'll start with the fact that he has to wear a LifeVest and the battery should have already been on the charger since it takes 12 hours , just to test the battery before it begins to charge. He complained that he was not able to breath in the room, which it was a stuffy room, so I moved the wheelchair from in front of the A/C unit- so there would be some type of ventilation for him, this would help with his COPD. Then to top it off , he thought that his button to get the nurse was broke...so he is pressing the button, I am at the front desk where the 'nurses or CNAs should be stationed and noone is to be found. What if he was having a breathing attack or heart attack ? Not good! Definitely , going to speak with a higher authority about him...not off to a good start... ='( read more

Care One or Care None? Giving them one star is VERY generous. I am a former employee at this atrocious facility. I quit due to lack of respect, and the unsanitary working area. To begin, the food is absolutely awful. They do not put any thought or mind into the food they prepare for the patients. Also, there was many patients who had diabetes and were not allowed to drink regular soda. However, whenever there was a shortage on diet sodas they would say to just give them regular soda instead and say its diet. That is putting their lives at risk. How dispicable. Also, almost everything comes from a can and is NOT fresh. They do not use seasoning which is absolutely awful.. old people have taste buds too! Besides the awful kitchen atrocities, most of the staff is very neglectant towards the patients. They do not care for the patients well being. Most of them are just thinking about when they get to leave. The administrator, Tim, was never any help to anyone and was very rude. He doesn't ever bother to interact with the patients and I'm sure he knows only a handful of their names. The nurses are terrible. They are rude and degrading towards the residents. I remember when I used to work there I would always make small talk with the patience just to brighten up their days and give them a smile. But, whenever I did this I got yelled at!? The staff here does not know the simpliest step of dealing with elderly patients in a nursing home. Also, after dinner I always saw a lot of the patients (most very weak) wheeling themselves to their room because a nurse did not come to the dining room to get them, and this should not be acceptable. Nurses would see them struggling out of breath pushing themselves to their rooms and just walk right past them. Of course since I have a heart, I would always jump in to help. Bottom line is this particular location SUCKS, and I'm not sure if that means all Care Ones suck, but this one is terrible and should be shut down. The residents here deserve a much more welcoming, friendly, and comfortable place to stay. If you love your family DO NOT send them here. I would never in a million years dream of allowing my parents or grandparents to stay here even for a day. Such a disgusting, unsanitary, mean place for a rehabilitation center. read more