I want to share my experience with High Grade Sound Pro because I believe that when a company and its team demonstrate professionalism, honesty, and genuine commitment to their customers, they deserve to be publicly recognized. I brought my 2026 Dodge Durango in for a complete Compustar security system installation with DroneMobile and advanced anti-theft protection features. From the very beginning, I received excellent service. Juan, who works at the front desk, was always patient and professional. He explained every step of the process, listened to my questions, and kept me informed about the work being performed. I never felt that they were simply trying to sell me a product or rush through an installation. I always received clear answers and respectful treatment. Hernán, the installer, did an excellent job. The installation was clean, organized, and professional, with great attention to detail and respect for my vehicle. Throughout the process, they performed multiple tests, adjustments, and calibrations until the sensors and the entire system were working correctly. They took the necessary time to improve details of the installation and personally verify every function. I also want to give special recognition to Santiago, the owner of the company. During the installation process, a technical compatibility issue appeared with an anti-theft feature that was originally expected to work with my vehicle. Instead of making excuses, ignoring the problem, or telling me that nothing else could be done, Santiago took responsibility. What impressed me the most was that he did not tell me, "I am going to order the part." When we spoke, he told me, "I already ordered the part." He had taken the initiative to find a solution before even discussing additional costs with me. They ultimately installed the specific hardware required, performed new programming, and got the system working correctly. That kind of attitude says a great deal about the honesty and values of a company. I had to return three times throughout this process. However, I never left with excuses, indifference, or unresolved concerns. Every single time, I left with answers, solutions, and excellent customer service. To me, a great company is not one where technical problems never happen. A great company is one that responds when a problem appears, investigates it, finds a solution, and stands behind the customer until the issue is resolved. That is exactly what Juan, Hernán, Santiago, and the entire High Grade Sound Pro team did. Today, my Durango has a security system that has been carefully tested, adjusted, and configured, and I have the peace of mind of knowing that there is a team behind the installation that truly stands behind its work. Professionalism, technical knowledge, clean installations, excellent customer service, and above all, honesty and accountability. I recommend High Grade Sound Pro with complete confidence. Thank you to Juan for his excellent customer service and communication, to Hernán for the quality and professionalism of the installation, to Santiago for personally taking responsibility and finding the solution, and to the entire team for proving that there are still companies that understand the true meaning of standing behind their work and taking care of their customers. Five stars, fully deserved. read more

Been using High Grade Sound & Security for years and they never disappoint. I called on a Saturday and was able to get a same-day appointment for tint on my two front windows and front strip to match my back windows. Upon arrival, I was greeted by Gigi. The lobby has been rearranged since my last visit and feels much more spacious, with drinks and snacks available for customers. After chatting briefly with Gigi and another customer, my car was ready. The tint is laser cut for precision. One window had to be redone due to a hair getting into the tint, but it was promptly addressed and fixed without issue. Excellent service all around. I will definitely continue coming here. read more

High Grade Sound & Security - Car Stereo Installation Near Me - Miami, Florida

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I've been a loyal customer of High Grade Sound & Security for years, and they continue to impress me with their quality and professionalism. Most recently, I brought in my black BMW sedan to have the windows tinted with 3M ceramic window tint film, and once again, they delivered flawless results. The business was founded in 2006 by Santiago, who still owns and operates the shop today. Over the years, Santiago has built a solid reputation for high-end automotive upgrades, specializing in window tinting, custom car audio systems, vehicle security, and ceramic coatings. The team uses only premium-grade materials, and their work reflects true craftsmanship. I stopped by the shop on a Friday to get a quote. I was greeted right away by Juan, who took the time to walk me through the different types of window tints and their benefits. Once we agreed on a very reasonable price for the top-quality 3M ceramic film, I scheduled the installation for Monday. By midday Monday, I received a call letting me know the job was complete. When I picked up my BMW, the tint looked absolutely perfect clean lines, no bubbles or streaks, and a sleek finish that really enhances the look of the car. To top it off, they even cleaned the interior before returning it to me. That extra level of care is why I keep coming back. I've brought all of my vehicles here over the years, including my Corvette and they've always done an outstanding job. The 3M film they install has proven to be durable, fade-resistant, and maintains its color beautifully over time. If you're in South Florida and want top-notch window tinting or automotive upgrades, I highly recommend High Grade Sound & Security. Santiago and his team are professionals you can trust. Thanks again for another excellent experience! read more

High Grade Sound & Security - Window tinting on BMW & Corvette - Car Stereo Installation Near Me - Miami, Florida

Look no further! The best care and attention to detail you can find hands down. I had gone to a reputable stereo shop, I won't name it, with the intention to completely redo the sound system of my truck. Instead I was left with a subwoofer, no changes to the door speakers, missing tweeters, and an overpriced amp that cannot supply enough power. I called High Grade after looking them up online. I reached Juan who knew the right questions to ask, convinced me to bring my truck to the shop, and provided excellent service throughout the process. I was given the details of everything that was already installed on my truck, options to address the issues, and routes to reach the goal I had in mind at different price points. Juan explained everything and knew when to call in Santiago, the owner and mastermind, to help explain complicated things with ease. Santiago and Juan thoroughly walked my through the work to be done and stayed after hours to complete the sound system on my truck. When I arrived to pick it up, we tested out the sound system and Juan pointed out issues with the display (which was installed by the prior shop and not touched by high grade). Instead of leaving me hanging, Juan and Santiago stayed hours past closing time, maintained the same attention to detail while walking me through the different parts they were changing and cables that they were connecting, and ensured that my truck was completed and working properly. Through their display of effort, attention, and customer care they received a customer for life and leaving this review is a small sign of my great appreciation. Thanks guys! See you soon for the next project. read more

Amazing service! They took time to explain the differences in tints, made good recommendations and had fair pricing. Everyone was so kind and accommodating. Will definitely be recommending to my friends & family! read more

Had an issue with another audio installation, and Santiago at High Grade was able to spot it and fix it. Now with the addition of the DSP, the car sounds amazing. I'm bringing my wife's Volvo next for an upgrade. read more

Professional service, clean installation. All of our vehicles have been tinted here. Will be back with the next car/truck! read more

High Grade Sound & Security - Car Stereo Installation Near Me - Miami, Florida

I had my last car tinted here over 10 years ago and never had any issues. I brought my new car over and had the ceramic tints installed. Another quality job by this team and I highly recommend them. read more

Incredible craftsmanship & thoughtful customer service! The tints look great, no light leaks & the ceramic really blocks a lot of heat. The tints also have a lifetime warranty incase it bubbles. read more

High Grade Sound & Security - Car Stereo Installation Near Me - Miami, Florida

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I came here in June 2023 to have my dual dash cam (front and rear) with parking mode installed on my C7. Everything turned out perfect--the dash cam works flawlessly, and the hardwiring for the parking mode was done perfectly and continues to function as intended. Now, in January 2025, the installation has truly stood the test of time, continuing to perform without any issues. read more

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I had some high hopes for High Grade but I'm feeling disappointed with their work. I requested 2 items: a dashcam install and a left foot pedal install (I cannot drive with my right foot). Dashcam - no problem, they can do that. Left pedal: They need to see if they can do it. I bring my car in and they say they can do it, bring it Monday. I bring it in Monday and they do the dashcam but say they are not comfortable installing the pedal. I understand 100% if they don't want the liability for an improper installation. For me, the pedal is more important than the cam. If they were not comfortable installing the pedal, they should have said that from the beginning. To be clear, they didn't say they COULD NOT install it (there is no technical reason they cannot install). They did not want the liability. I understand that. But instead of being upfront about that, they took the money for the dashcam install but changed their mind about the pedal. So I still need to find someone for the pedal install. I would have preferred to have a single installer. For the dashcam, the install is ok. They were supposed to hide the wires but they already popped out (about 10 minutes after driving away). I don't feel the price matches the quality, but it's not terrible. I'm sure they would fix it if I brought it back, but it just doesn't seem worth it to me. Hence, 3 stars. Would I recommend them? Not really, but your experience might be better. read more

been coming to high grade for the last 20 yrs i dont take them anywhere else quality jobs at a great price Santiago always comes through read more

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I am a returning customer. I am writing this review because a good business deserves to have a good review. I am not getting paid for this, I want to share with others that they can get high quality jobs, with high quality materials, and attention to detail here and for a fair price. The first time I went to this business I wanted to get high quality window tints installed by a business that not only had high quality materials but also had a plotter to cut the window tints and avoid damage when doing it manually on the car. The ceramic window tints that I installed on all the windows was great. They use 3M. Awesome product. Then I came.back a couple months later to install a Full front PPF because I liked the quality of work of the shop and installing PPF is a very delicate process that I wouldn't trust any shop to do, especially when it costs thousands of dollars. They use Legend Prime PPF which is arguably the best PPF product. Great quality of materials and processes. I did extensive research on PPF and this shop kept the bar high on materials, quality and a price that is fair. What you get is high value for the price you pay. Others which high value as well charge high prices, this is not the case. I got an 8y installers warranty and 12y manufacturers warranty on the PPF. Full front includes: everything painted in the car color in the front bumper, hood, side fenders, plus the headlights, and also the side view mirrors even if these are not painted in the car color and it's just shiny plastic like most are. I paid extra to include the grill as my mazda3 hatchback turbo 2023 has a front grille that is made of shiny plastic and would look ugly after rocks and things hit it while driving. This happened to the front grille of my Mazda Miata MX-5 Club 2016 and the front air dam as well. read more

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Fast and excellent services and results, I am glad to have chosen High Grade & Sec. To treat my car windows, . read more

Amazing customer service and quality of product! From installing sound systems to installing and providing high quality window tinting and workmanship within the installation, this place is a class act! I have had Alpine stereo systems installed here, window tints, interior lighting and all the work and quality of installation is beyond comparison. Santiago and his team warranty all their work and you can expect a relationship oriented company that works time and again to consistently keep your business and keep you happy as a customer! If you are shopping anywhere else you are making a big mistake! Best in everything they do hands down :-) read more

These guys know what they are doing and have top rated customer service. We have had two vehicles tinted here and are now on our third. Pricing is in line for the quality of product and work that is provided along with their warranty. Never an issue with them, and will continue to recommend to friends and family. Keep up the great service and work!! read more

Upgraded the radio screen on my jeep to one with CarPlay. Everyone was super helpful, and provided me quotes for other projects I might do on my car. Will definitely be returning! read more

I highly recommend High Grade without reservation as the place to go for your car audio needs. A bit more than a year ago they installed an amp, DSP, and sub in my car at a great price point and they did an excellent job to boot. Fast forward for today, one of front door speakers gave out. I was able to work with Santiago and his crew to purchase a replace set of component speakers which fit the sail panels on my Accord and were also a massive upgrade in sound quality from what I was currently using. read more

Got tints done for the first time here. Haven't tinted a car in over five years and I think prices have gone up significantly since then, overall everywhere, sadly... Tints look great. They got the job done very quickly. They take appointments as well. They offered me a snack while I waited which I though was a nice gesture. read more

The High Grade Sound Team tinted my windows and installed a complete sound system with head unit. They did an incredible job. The entire team was very helpful to get the project done quickly and it was much more affordable than other places I checked. read more

Came back here to do another car tint job and again, I am please with their work and professionalism. A lot of tint shops do not use high quality tints or install them like they do here. I plan to bring in my 2nd car this week. A+ work. -Wes read more

Great service. Easy to setup appointment, and explained everything. Good value and quality work. Took my wife's car and her work was great too. read more

When you want the best forget the rest. 5 star service with no issues. I also been using High grade since they have opened.

The guys at High Grade replaced the factory 1.5 Din radio that came in my truck with a double Din touchscreen radio. Santiago explained the details of the installation before I made the purchase and suggested I buy a dash frame since the original dash frame would not accommodate a double Din radio. It is an old truck and the parts just aren't made anymore. When the part arrived, I took it to High Grade and Andres wrote up the order. He answered a few more questions and I left him the keys. I did not have to pay anything up front since Andres told me I could wait until the installation was complete. Hernan did the installation and it was flawless. The new radio looks and sounds amazing. I have a backup camera and handsfree telephone connection. I can hook up my phone and use Google Maps, Spotify, and other apps. I am an old fart and did not know how to use all the features on the radio but the answers were only a phone call away. One of my stupid questions was where they put the USB port. I looked in the ashtray and cupholder drawer but couldn't find it. Andres told me to look in the glove compartment and, voila! There it was. I love my new radio. The public is safer too as I now can see what I am about to run over when I back up. They probably saved a few lives. The guys at High Grade did a fantastic job on my truck and made the entire process a breeze. I highly recommend them for all your automotive audio needs. They are smart, fast, and extremely knowledgeable. I hope they see this feedback because I may be back soon for them to upgrade the radio on my old Lincoln Town Car. Oh, by the way, their prices are extremely fair. I know because I shopped around before selecting them. read more

High Grade Sound & Security - Listening to great music on my new radio. - Car Stereo Installation Near Me - Miami, Florida

Great business with excellent customer service. I continue to bring my vehicles here for window tinting. Highly recommended.

Took my Mercedes-Benz to have a powered subwoofer installed. I was very impressed with the customer service, installer experience and know-how, and the cleanliness of the shop. They have a tv, refreshments and everything you need to feel comfortable while you wait. Don't hesitate to trust these guys for whatever install you need in your car. Very happy!!! read more

A very professional company, great quality and very friendly and helpful staff. I am very satisfied with my new tinted car windows and highly recommend them. read more

I had a great experience with High Grade. Family run local business provided me with exceptional service.

Excellent knowledge and abilities to help me perform custom electrical work on my vehicle. Although I'm about an hour away, still looking forward to working on the next project with Santiago & Juan Carlos! #SunPower #Renogy #Bluetti #IceCo #Redarc #WindyNation #Bestek #BougeRV #BlueSeaSystems #AndersonConnectors #ColdBeer ;-) read more

Every time my family or I lease a vehicle, we come to High Grade! They are experts in providing top quality service and products! From the moment you walk in, you're treated with respect and offered the best tint options for your car. The overall experience is like none other! I definitely recommend them! Oh and the tints come with a lifetime manufacturer warranty! read more

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Super nice guys , the owner Santi always is available for any question , very professional place.

I've used this shop for various projects on my cars and trucks. From window tinting, music equipment installations and detaling the vehicles. Shop does great work. Owner Santiago is great to work with and is very flexible with scheduling. Recommend this shop with full confidence! read more

These guys at High Grade are great! They are very helpful when choosing what tint is best for you and they are very detailed when applying the tint. I just did my Dodge Charger and it looks amazing! I recommend these guys for tinting and all car needs! read more

High Grade Sound & Security - Car Stereo Installation Near Me - Miami, Florida

I wanted to do some upgrades on the car sound system and the owner walked me through my options. I ended up getting a nice size sub and upgraded the speakers. They did the job in one day and didn't break the bank. Great experience read more

I have a 2006 truck which was in desperate need of updating. After my cousin couldn't install the radio, speakers, and backup camera properly, I had to find someone who could. I was afraid maybe what I had ordered was damaged during shipping or I had received something that needed to be exchanged for some reason. I found High Grade Sound & Security and decided to give it a try based on all the excellent reviews. I can say the positive reviews are there for a reason. The owner was professional and knowledgeable about everything that needed to be done and it was all taken care of the same day. Prices are also reasonable. I'm so glad to know where I can come when I need this type of work done; it's one less thing to worry about. I'll definitely be back to have more things installed and get tints on my other car. read more

Only pertains to their ability to follow up since they did not get back to me with pertinent info to carry out the service. Went in to get some work done, the owner isn't there and the employee took down my info so the owner can get back to me (so whats the point of being open if you can't do anything without the owner being there?) The employee was courteous and provided good suggestions, however, ultimately couldn't do anything for me at the moment. He gets back to me a few hours later after talking to the owner, quotes me a price for an install. Okay cool, sure, I tell him please send me an email with the written estimate (why is the price what it is; price breakdown what components, head unit, model of speakers are being used to get to that price, etc...) Its not the same to use 30 dollar speakers vs 90 dollar speakers, 100 dollar h/u vs 300..basically what am I getting for that price I was just given. Give them my e-mail, to please send me the price out so we can get this underway...this was 5 business days ago. Oh well I suppose. read more

I called to ask if they were open and available to tint my front car windows. The person who answered told me yes. I said ok thank you and hung up. I drove there and when I arrived, with an attitude, she tells me no not today. The owner Santiago came out to tell me that I hung up before she could tell me on the phone that actually they couldn't do the work today. He was friendly and polite but this is poor customer service and wasted time. I wouldn't recommend. read more

Had my tints done and they did a great job. Fast and knowledgeable service. Very professional shop. Would definitely recommend them for any work you need to have done read more

They have been in business for eighteen years and that must say something to begin with, it's a good thing. they have covid protocols and I easily set my appointment up so I don't have to wait for convenience. Got my two windows done , very fast and good quality. Definitely will be back to tint my other car. Kudos read more

Great place, the office is open and does not have that buzz u in feature,office set-up makes u feel welcome. Walked in to get an alarm and was so please with the owner, workers and the location that i got more stuff done. Windshield tinted, it came out pretty good. Music tune, i already have i sub, radio, component speaker and just needed to tune, he took his time and did not rush. Also to say, it was the only shop that did not recommended extra stuff, i been to one that recommended $3000 worth of stuff, when my system already sound really good. Took time to identify the specs of each item of my system and the knowledge he had on beyma speakers was great experience. read more

High Grade Sound & Security - Car Stereo Installation Near Me - Miami, Florida