Do not use this company. They have stolen our Pepco rebate. They told us Pepco would send us the…read morerebate. In reality, Pepco sends the rebate to them, and they are to pass it on to us. We paid in full, and they should have sent us the rebate. We will be pursuing legally. We have called on numerous occasions, and they do not return our calls.

Terra did an energy audit of my house, made the improvements after the blower test was performed,…read moreworked with me to explain the details of what WA's important and why, and came back to inspect the work to confirm home tightness. I would highly recommend them. Fast, professional and a reasonable price.

The initial quick check on my home was great! They came in and performed the evaluation, provided…read moresome light bulbs and a power strip along with recommendations to improve the comfort of our home. The situation following this is why I rated with 1 Star. Numerous delays led to 6 months of waiting to schedule and complete work. Once work was scheduled, issues that I wished to have addressed were not addressed in the work that was done. Work that was promised was not completed with some being credited back. However, other work that I wanted to be done I was told would be at additional charge after they were done. Be very careful to get everything in writing clearly and have them walk thru what work they will perform. I had an energy audit done at my old home with another company and never ran into any of the issues I did this time.

I made multiple efforts to contact Ecobeco to schedule an energy audit. I tried email, their…read morewebsite, and phone (2 voicemails). On what I told myself was my last attempt I got through to someone but was told the schedulers were in a meeting and that they'd get back to me later that day. However, I never heard from the schedulers. I tried once more and left a (third) voicemail. Still no response. I used Ecobeco for my previous house and was very pleased with them. But from my recent experience, the quality of their customer service seems to have fallen off a cliff.

I used Prime Property Inspectors on the recommendation of my agent in 11/19. Unfortunately, some…read morevery blatant things were missed which ended up being very costly. There was severe water damage to the subfloor under both upstairs bathrooms. That portion of the subfloor was the ONLY part that was visible and accessible during the inspection, yet in the subfloor section of the inspection it was marked as functional. The choices were functional, marginal, non-functional, or not inspected. If it was at least marked as marginal or even mentioned in a comment, I would have inspected it further and probably backed out on the contract. Unfortunately, I did not discover this damage until after settlement. I called the company and spoke with one of the owners, Ray. He was pleasant and came out quickly to take a look. As soon as I showed him the areas that were missed, he immediately offered a refund of my inspection fee without question or protest. But he also made it very clear that the cost of the inspection was where their liability ended and they would not cover any repair costs due to their mistake. I think I'm pretty reasonable, and do not expect an inspector to be able see through walls and find hidden damage. However, this was out in plain sight and could not have been looked at before filling out the inspection report. I also understand mistakes happen, but at the end of the day they would not make it right. I was left holding the bag for a huge repair bill that would have made this property not worth it and could have (and should have) been avoided. Your money, you decide if this is what you are willing to accept

These are the best house inspectors you will find around. They delivered a very thorough report…read morewith a quick turnaround for a fair price. The inspector was exceptionally knowledgeable about housing issues, potential solutions, and misc. advice. They provided guidance on a range of issues from structural issues in the basement to roofing to smaller items, such as AC sensor placement. Additionally, they were honest on the limitations of their knowledge and recommended additionally inspections by licensed inspectors where needed. We used the report to identify issues and negotiate a fair price for the property.

No communication. I have left multiple messages for Kyle Farrell at Smart Energy Professionals for…read moreweeks with no call backs after hot water tank installation. Please call me back to complete the work. Feel like was not honest.

Similar to previous poster, I can't get a response from this company after they did work for me…read more Not sure what's going on here.

Exxel was on time with their scheduling but that's about all I can say. Exxel was in and out in 15…read moreminutes. The initial inspection involved looking at my daughters vents, then looking at the HVAC before stating that the cost of the repairs and work done might not get the results I'm hoping for. In the future, It would be helpful if they ran through a few preliminary questions or pictures of the unit to see if a trip out is worth the time. Before the technician left I asked a few more questions before he suggested a Home Energy Audit. I'm hopeful that the home energy audit could put me on a better path to resolving the cooling issues in my home. Edit: Rob contacted me after my review and explained a few other details where now I feel the information that he provided was worth the cost.

Super impressed with Exxel Mechanical Services. We woke up to find our HVAC acting up. I called…read moreExxel at about 9am to see if they could help. Bob and another gentleman were able to arrive around 1pm and had everything back in working order only 30 minutes later. They were extremely quick, helpful and professional. Also very reasonable pricing. I can't thank them enough!

Very thorough.and good at providing documentation. Personnel were very helpful…read more I would have them for any work of this kind.

I had a house fire, June 2020. With a recommendation I called C.A.R.E. "The only call you need!"…read moreI'm so glad I did! I had know idea where to start this rebuild. The project manager,Tom,was with me every step of the way. Not only did he schedule his crews from demo to rebuild and also contacted my insurance company, explained the process to me many, many times. He and his crew did an amazing job. They listened to my thoughts, suggestions, changes and repeat questions. I can not stop talking about this great company. I have been in my "new" old house since May 2022 and am very pleased with the work that was done. Very professional and care taken. Not just a quick fix. Thank you again, Tom and crew.

It's hard for me to recommend that you use RM Schmidt for your HVAC needs. It started out…read morereasonably well, but the new install didn't hold the coolant. They came out a couple times, but never successfully found a leak - just dumped in more refrigerant and told me sometimes you need to "top it off." (Subsequent HVAC techs have told me that's a load, so I don't know). Eventually, they admitted they should have replaced the coolant lines between the outside unit and inside. So, they did and on their dime, which I do appreciate. This held up for a while, but then the unit went out again and since it was more than a year out, I had to pay for the labor of the repairs because, supposedly, I hadn't done the right maintenance. Call me crazy, but the company was out something like 4 times checking things out. That should have counted. At this point, they became very difficult to work with and the customer service, which had been pretty good, went completely downhill. I couldn't get a straight story and couldn't get a call back. Ultimately, they installed a new system and I had at least 3 extra fillings of refrigerant (including the line replace and the part repair) and spent $1,000+ of my own money to fix a system that really ought to last a decade and a half. I can only speak to my own experience, but based on it, I wouldn't recommend.

So, I talked to the guy from Arundel Cooling and Heating about replacing the offending air…read moreconditioner and, according to him, what often happens is that the installer fails to replace the feed lines while switching from the old style to the new style refrigerant. According to him, even if the line is flushed out thoroughly, there is still enough in the system to interact with the new refrigerant, thus producing an acidic product that eats away at the system and eventually causes leaks. So, if this is correct, the leakage problem was thoroughly preventable with the expenditure of a few extra dollars. Rather than that, they managed to extract an extra couple of thousand dollars from me. So, i guess they have no incentive to do things right the first time.

Fairly unresponsive. I wish I could say more, but i couldn't even get them to offer a bid.read more

Very happy with the work done by JT Insulation. They are a small crew, but they got the job done,…read moreworked with me and worked around my schedule, and I'm happy with the results. They cleaned out all the old stuff and put in new - I can feel the difference in the comfort of our house. Thanks you team!