I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

Cold Comfort is the best company for HVAC service! They have arrived on time for every service…read morecall (a couple of times early!). The service person is identified in advance so you know who is coming to the door. Every one has been professional, polite and extremely knowledgeable. Jary Staszewski has been a real great source of information and he quickly troubleshot our problems and got us to cool air fast! These aren't new hires, these are the guys who teach the guys who teach the new hires! There's no upselling. Just their honest evaluation of the problem and the best ways to fix it. It's a great feeling to be able to trust your HVAC company!

We lost heat and it was cold. Daniel with Carroll mechanical came out quickly and assessed the…read moresituation on a Friday of a holiday weekend. He took the time to explain what was wrong and his process. He determined the problem and applied a solution that got our heat up and running again. Here's my real review. I will use them again. I feel like I now have an HVAC guy. Small business, local company, good friendly people, honest pricing. Thumbs up.

Josh came out to fix our HVAC and was very courteous and friendly. The company, Carroll Mechanical,…read more scheduled the appointment for the day after I called, which was impressive. Josh quickly replaced the igniter, and it came with a one-year warranty. Saved me 12k to replace it! definitely worth it. Highly, highly recommend !

I was having a problem with my 26 year old a/c. It stopped blowing cold air. Last summer i had…read morereplaced the capacitor and so i figured the compressor was overheating. I shut it off, cooled it down and she started working fine again, for a short period. Spin, rinse, repeat. I put my info on Yelp and Amanda called me within minutes. Nobody else has called as of 12 hours later. Amanda sent one of her techs, Brandon, to my house at 10:00 PM. He was very professional, answered our questions and fixed our problem on that hot muggy night. As it turns out, It was a faulty capacitor. Thank you!

Very friendly, excellent service, and fixed the issue immediately after diagnosing the problem…read more They replaced a bad coil on the outdoor compressor contactor and rinsed the dirty outdoor unit coil. $415 for parts, labor. The diagnostic fee was $79 but they waive it if you're going to use them for repair. Would definitely patron them again!

Easy to schedule an appointment. Prompt and professional…read moreservice. I would recommend!

Excellent service. Responded in minutes and fixed the issue. Highly recommended. Thank you!read more

Kevin was great! I called him on a Sunday afternoon because my air conditioner unit was not…read moreworking. He got back to me in less than 15 minutes and arranged to come on Monday. He arrived right on time and checked over the entire unit and got the AC all working. I can't say enough about Kevin. He's great!

I knew from the moment I met Kevin that he was the guy to install air in our 1909 house with…read moreplaster. He knew exactly how to handle a difficult install. Kevin and his team are 100% trustworthy (I handed them our house keys and we left for a few days). We came home to a cool, clean home. The install is truly better looking than I even imagined and there is not a single crack in my plaster. As an added bonus, they ran a light to our attic, took out an unwanted radiator, and brought my recycling can in while we were gone. It's the little things that truly set the good apart from the excellent. I would recommend Kevin and his crew to anyone that needs hvac help.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

I had a problem with my HVAC not heating my house correctly in the morning. I set the temperature…read moreat 65 during the night and 72 during the day. This problem was recurring. I had another company come look at the problem 2.5 weeks ago. I called them in the morning and the showed up a couple hours later. After looking at my HVAC, they diagnose the problem as poor air flow due to a dirty air filter. There was a fine white powder on the filter which made it hard to see the dirt. The white powder is a result of using a ultra sonic humidifier with tap water. They suggest to change the filter more often (every 30 days) and buy a different brand filter with a MERV 8 or 10 rating.

Quick and professional. They came right away after I call. Highly recommended for serviceread more

Excellent Excellent Excellent!!! Vic came through with a short notice and was very knowledgeable on…read morethe issue. I highly recommend!

Called Vakh for our AC problem early this afternoon. He stopped by as promised and fixed the…read moreproblem. We are happy we got our AC back before hot and humid days. Vakh and his buddy are professional and knowledgeable. They took the time to work up the problem and addressed it quickly. They did not charge me anything to come out and their service fee is reasonable. Definitely recommend their services! Keep up the great work, Vakh!

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.