These guys were just plain rude, unfriendly, and not happy to see a customer in their shop. How unfortunate. When my friend and I walked in, we weren't greeted with a hello. Instead, it was a "do you guys need something?" Well, nice to meet you too. After the initial interaction, not a word was said to us the entire time we were in this place. It was awkward to say the least. It's quite a small shop, but they have a fairly decent selection of items, which I suppose I can give them some small credit for. Small frame to large frame pistols, a few rifles, a few shotguns and some accessories to fit all of those items. Their only saving grace was that they had ammo on the shelves, which I was very surprised to see. Not a lot mind you, but enough of various calibers to get me to purchase a couple different boxes. My friend and I glanced around for a few minutes, I purchased some ammo, and we got the hell out of there. The whole experience was ridiculous and not surprisingly there wasn't a thank you for stopping in and spending your money when we were leaving. If they treat all their customers like this I can't believe they're still in business. I won't be going back. read more

I drive by this shop every Monday. Being in the market for a P938 I figured I would stop in and give them a chance. They had it, the price was better than what I found at Gander Mountain, but really not friendly at all. It was a man and a woman on 8/12/2013. They really didn't listen to what I asked and just made me feel like I interrupted them. I was the only person in the store. I will keep shopping around. They don't seem to like customers. 8/21/2013 Update-I purchased the P938 from a competitor. The price was slightly better than High Plains and more importantly, they were very helpful and friendly. @ High Plains, it takes more to earn loyal customers that having a product available. read more

Its a small gun store where after a few visits they will know your name. From 9mm to hand cannons its here. And prices are reasonable compared to a chain store with the same guns. I shall be back for my ruger. read more

High Plains Arms is one of the most unfriendly and arrogant stores I have ever visited. I will not go back. The two lazy, arrogant, and undeserving fat guys behind the counter need to check their blood sugar then sign up for charm school. I'm in customer service and I would fire anyone that worked for me for such terrible lack of professionalism. Not to mention they had never heard of a gun that is in a major manufacturer's 2012 catalog(and well before) on a line they carry. Hmm... Incompetent too? They pissed me off and I was buying that day. No way I'm ever going back there. DO NOT EVEN VISIT THERE ONCE. IT IS NOT WORTH IT. BUY A QUALITY GUN AT A BUSINESS THAT MAKES YOU FEEL WELCOME. THIS IS NOT IT. read more

Very unhappy with high plains arms. I stopped by during a neighborhood event because I stumbled across the store. I was in the market for a top end pistol. When I met the large man (very large) I was treated like an outcast. I suspect that it is because of how I looked. I am not from Colorado and nothing remotely resembling a good'ol boy but i thought my money was good there too. Apparently not. I ended up buying two 1911's elsewhere and spent over $2200. I visited high plains arms once. I will never be back. They lost a potential lifetime customer. read more

I am a newbie as far as firearms are concerned. I have done much research and have a list of firearms I am interested in. I decided to stop in this shop and see which pistols on my list were available for me to hold. My whole experience at High Plains Arms was awful. The store staff did a great job of being unhelpful, rolling their eyes, and being rude. I might be old fashioned... But this is sales and treating the customer with respect should always be priority. With a newbie in the firearm world they had a terrific opportunity to answer my questions, do some teaching, and MAKE A SALE!!! I will never visit this shop again. I felt like an alien in this store. I will take my business and money elsewhere. I hope these guys figure it out for their own good. read more

I called several places to check their prices on firearms transfers and High Plains Arms said that their rate was $30, the lowest that I found. When I went to pick up my firearm, they said it would be $50. I said that I thought the rate was $30 and they said it's $50 for the type of rifle I was having transferred. $50 was the most expensive transfer fee out of all the ffl dealers I contacted. If you don't have a flat rate, that's fine. But DON'T tell customers a single number when they call to ask the price of something. More than likely this is High Plains Arms price gouging customers due to the increased number of transfers they are doing. I was thinking about purchasing a 1911 at some point down the road and thought this would be a nice place to do so, but now I feel like the store cheated me over $20 and I won't be back. read more

This place got some nice goods, but the two fat people behind the counter are total tools. They do not make you feel welcome, and there is no customer service. Don't waste your time -- they will be out of business before they were actually in business. read more

There is an Army Surplus store that is in walking distance that I frequent often. I visited the gun shop one day since I had extra time on my hands. When walking in it was small and I was greeted by two people. I told them I was just looking around and they offered their assistance. For such a small gun shop the cabinets were full of hand guns and they had hunting rifles and AR's behind them. On the wall they a lot of accessories. I started talking to them about AR's and after about 5 phone calls and a couple visits I had a custom AR made with every option I wanted and didn't have to buy a gun and buy accessories later and change them. With how often I bothered them in the store and on the phone they were always happy to speak to me and assist me to get my AR the way I wanted it. If there was an option I thought I wanted and they didn't have it they always offered to order it. I learned quite a bit about AR's also. It's family owned and the rest of my business will go to them and everyone else that asks me if I know of any gun shops. read more