The selection of outdoor and ranch gear is excellent, but what really sets this store apart is the…read morecustomer service. I stopped in on Saturday, Dec. 13 to pick up an online order, only to find that this location didn't stock the two-gallon jug of motor oil I had ordered due to a web-order glitch. What stood out was how hard the staff worked to sort it out. Erin, the store manager, Kyle from the auto section, and several other associates all jumped in and genuinely tried to help. The nice blonde "roamer" as well as the young lady in the Chicago Bears at the front were great! In the end, Erin suggested canceling the order and purchasing it at the Broomfield location, which I did. Even so, the Loveland staff went out of their way to assist. Great customer service and excellent value overall.

This place is like a Murdoch's/Sportsman's (smaller version)-- shop mixture of fishing stuff,…read morecamping needs, hunting gear, home goods, shoes and apparel. It seems like there's a lot of people working but, little acknowledgment to assisting. Ok inventory not the best customer service.

Helpful staff, great sale prices, would shop again, glad to have another local sporting goods store…read morein town

WORST CUSTOMER SERVICE EVER. Last time I came in, I said I wouldn't come back because of it…read more Unfortunately it is the only place I could find youth mouth guards. And yet again, the customer service is horrible. They have bad attitudes, I think it was the same man as last time - his name is Lonny. If you want someone to ignore you then sarcastically talk to you in a monotone voice then go to Big 5.

After having a terrible experience at park meadows mall we came to this location and the workers…read moreimmediately greeted us and welcomed us in. The kid working the shoe section addressed us immediately and got the shoes we needed. Everyone was so kind and helpful. We always have a good experience shopping here.

My son's baseball bag fell out of my husband's truck somewhere around Prairie Center. It had…read moreeverything in it he needs to play baseball. His helmet his mitt, his gloves, his cleats, his bat and all his catchers gear. Needless to say my 12-year-old son was devastated and completely heartbroken. The kindness of people will never cease to amaze me. We didn't get the bag back, but our son's story made it to the store manager of the Brighton Dick's Sporting Goods. Alicia reached out to us and generously offered to help us replace some of the things that were lost. She was able to locate the same glove and helmet he had and gave him a new bat and new batting gloves as well! She also provided us with a discount to purchase the remaining things that needed to be replaced. I cannot tell you what this means to our family. What an AMAZING blessing!! We will absolutely be supporting Dick's Sporting Goods in the future in any way we can, especially the Brighton location. And thank you again Alicia and Dick's Sporting Goods!!!

A shame this Big 5 closed in early 2026, they were my reliable local go-to. Their prices were…read morealways good (way better than Dick's or Sports Authority when they still existed), especially for shoes, which really matters when you have multiple kids who outgrow their existing ones every 6 months (or sometimes 3 months once they hit their teens!). This store's selection was always good even though they weren't huge (better if you include the website, but I like to try most things in person). And the staff was always helpful and knew their inventory pretty well. With this one gone, the next closest one is a 30 minute drive instead of 10, but I'll likely end up doing because the main alternatives are the new-ish Dick's a couple of miles north (except their prices are much higher) or... Amazon? Hell, no. Bezos-mart's mindshare and monopoly tactics are exactly what's killing my ability to shop in-person and locally, their customer service is lousy and their rep for always having the best prices hasn't been true for a decade+, despite a ton of their listings being Chinese fakes.

This establishment deserves a "low zero" in the event that were a possible score to earn. Zero…read moreassistance x zero customer service and add zero access to a restroom for customers equals a low zero if not a negative rating in my book. Save yourself the trouble of shopping at this store it's obvious that all the "Big 5" employees would rather you not shop there. Seriously tho.

I love coming to my neighborhood DICK'S Sporting Goods. It's always a fun time…read more Except for this morning at 9am. I was greeted like always so nice. Eager to seem to help. What started as a simple exchange of soccer cleats. Turn into a stressful morning. Should have simply arrived and gotten help to return and place an order for a new size. Instead had me wait 20 min. For her to say that her system is down. And then I have to download the app and have it shipped to my house. She returned the credit to a gift card and told me to download the app and go re order my cleats. and now I can't order them as it won't let me ship to the store. And shipping it to my house is 14$ more expensive. Everything from the online purchase, pick up ,return went great. Leaving me to basically fix the problem myself. Just a lil more attention and effort would be nice! I'll be back for sure just some feed back to work off from. As I've been coming here for years definitely my favorite DICKS AROUND

Karl working the bike section was very knowledgeable and helpful with the equipment. He was very…read moreinformative and was able to repair the bike in minutes. Truly a kind and respectful man.

I've been a regular here for over 20 years. The folks working here have always been great…read more They offer military discounts and will cut the price on things just because. The ski folks (specifically Isaac) are knowledgeable and helpful and have a surprising amount of ski/board selection.

We've always had a great experience here. Employees more than happy to help or answer questions…read more Affordable prices. I appreciate the sales that coincide with the sport starting. Good selection for what we're usually looking for.

I went to BIG 5 today and was having a hard time WALKING and so I mentioned to the girls 3 of them…read moreI couldn't go in to the product IF they could go and get it for me. Becca said very KINDLY yes I can go in an find it so you can see it. She brought different selections and I was able to BUY the mouthguard that I needed. She is ro be COMMENDED for her kindness just like Sam Walton said TAKE THEM TO THE PRODUCT. SHE brought the product to me.....WOW!

Chris, Bran, and store manager Matt were all incredibly helpful with a purchase I made today,…read moreSeptember 17, 2025. I called ahead and they made sure the item I wanted was available and held it for me. I came during lunch to pick it up. They're always so nice here and so helpful. I would absolutely recommend them for anything that you're in the market for that they sell. They always have great prices on their flyers. I suggest you sign up for their mailer as I honestly love Getting a great deal on items.

Arrived last night to go take a peek at frisbee golf sets. Was looking to get my husband his…read morebirthday present. They were actually closing 4-5 minutes early but allowed us to come in but told us we needed to be quick. I asked where the frisbee golf stuff was and they pointed us in that direction. They had a pretty good selection The staff was friendly though at check out. I have shopped here in past. They have a nice selection of hiking and camping gear at fair prices. Have also gotten hiking boots here in the past. Have not found the staff to be overly helpful in that department in answering my questions regarding boots. Also last pair of hiking boots I got only lasted 6 months next . My next hiking boots I will probably go to Sierra trading post and get a little higher quality brand where staff can help me out some. The camping gear has all lasted and been good for us though The store has a whole has quite a variety of items in it for good prices.

Manager was so helpful. Loved that he knew what items would work for our needs. Great customer…read moreservice all around. Thank you!