Professional, knowledgeable, Transparent communication…read more Would definitely use again Responds in a timely manner

Vlad was wonderful to deal with. Really nice guy, great communication, very courteous, on time,…read moreneat. He repaired my oven, and was very fair in price and got the job done quickly. Would definitely recommend them!

Highly recommend Cupo Appliance Repair. Joe was responsive, professional and was able to convert…read moreour gas dryer to propane quickly.

Hosed by Sears Repair Service twice this week on a clothes dryer repair--arrival time changed…read morethroughout the day only to be cancelled and told to reschedule by an AI Bot. Day 2 mid afternoon rolled around (no Sears update)--came across Cupo Appliance Repair's number on-line. Called to see if I could establish a back-up plan. Immediately was connected to a human being (Joe) who was not only knowledgeable in what likely was the issue with our dryer, but had the parts on hand (OMG, right?), was able to provide an estimate of costs, and said you will have a working dryer by the end of the day (insert the sound of angels singing). We then scheduled service for 4 p.m. Called Joe back to confirm Sears cancelled again and shortly Joe was on his way to our home. Dryer was fixed in no time flat, he even helped us with a cabinet door. Joe is courteous, professional, knowledgeable, had the dryer up and running quickly, offered service at a reasonable price, and I highly recommend contacting him when you are in need of an appliance repair. I did not see all the 5-star reviews until later and I can say I believe they were all well earned and well deserved. Thank you, Joe!

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

Elliot had been our repairman since we got our blue star range about 16 years ago…read more When he comes to our house we are always uplifted by his gentle and kind ways. He is incredibly knowledgeable, patient and assuring. He has never let us down. I'm writing this review because here we are the day before Thanksgiving with an emergency and he took the time to talk my husband through the problem! Who would do that? Elliot!

Horrible. I paid over $300 for a visit that started with Elliot yelling at me because, for some…read morereason, he couldn't see the number on the large tree at the end of my driveway, and had trouble finding my house. He then had trouble getting indoors, as he is very, very overweight, and had to sit down while examining my kitchen range. He kept admonishing me to "Praise God" for everything, and screamed at the news on my tv, telling me that the Pope "knew nothing about the Bible," and that he, Elliot, was "not descended from apes." I told him I was not religious and didn't care, so he decided to yell at me, instead, because I couldn't see over the range to view what he was pointing at (I'm very short). He then switched to watching videos on his phone, while waiting for a price on what he felt would be the necessary parts. To shorten a long story, the price was high, and I simply didn't want Elliot back in my home, so I paid him for the visit and bought a new range.

Excellent service! Able to arrive quickly and get my stove up and running again easily after an…read moreelectrical issue. Highly recommend!

We have been using A 1 Appliance for all our home appliance repairs for many years. He is always on…read moretime and thorough and his service costs are always more than reasonable. Recently, Jack replaced a motherboard on our wall oven and even though the part was expensive, it was a much better option than purchasing a replacement. We are always happy with the services of A 1 Appliance.

HI I am trying to reach you about the repair that you did on my dryer. Whatever you did was not…read morecorrect. I keep trying to call you so you can rectify the issue and I am not getting a response. I am really disappointed by the support I have received. I have reached out multiple times and I am getting nothing back. I see someone else had the same issue with you. Please contact me.

Issue that I called about initially was not resolved. Servicer disconnected and reconnected my…read morewasher. Today water begins to sprinkle at a high intensity flooding my laundry room, dining room, and kitchen floors. I paid $283 for them just to cause damage to my property. No they are not answering the phone. I will be forced to make this a legal matter and sue them for damages to my property.

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

Allen was great. I was able to make an appointment, quickly, he was on time and was very courteous…read moreand respectful. He diagnosed a problem with my dryer and explained the process and had the part with him. The part was replaced, the dryer cleaned and put back together within an hour. It works like a charm now. The price was more than fair and he guaranteed his work. I wouldn't hesitate to call again and I highly recommend him.

he came to my house to do warranty work, collected twice the amount I owed and then when the…read morewarranty company said he needed to return my money, he refused. The dryer is still making noise. He ordered rollers, belts and something else, he only replaced one part and I'm sure the warranty company paid for all the other parts not used. BEWARE!! he has great southern charm, don't let it fool you!!

AWFUL...NO INTEGRITY…read more Today, this company's representative came to the house, replaced a few parts on our refrigerator that cost $69.99. The gentlemen was here 1 hour, and charged us $465 for labor, plus another $95 just to show up. That is $560 an hour for labor.....give me a break Avoid at all costs!!!!!

LG had this company come out to fix my 1.5 yr old refrigerator and this company is who they use in…read morenorth nj. Kelly came out to fix it, didn't bother running a diagnostics on it and went ahead and replaced the compressor. Well it still didn't work after that. LG company told me to call him back the next day so I did. I proceeded to tell him that it never worked after he left and asked him if he ran any diagnostics on it. He became so RUDE!! Telling me how dare I question what he did! I said he didn't have to start getting so rude and proceeded to tell me that I was being rude!! And yelling at me while he was telling me. He said " you're questioning me on how to fix the refrigerator? CALL LG" and hung up. So now not only do I have a none working brand new refrigerator but I don't have anyone to put in a report to get this refrigerator replaced bc that's all he would've had to do or come back and fix it. He didn't even need to come back out to look at it again if he really didn't want to ( just put a report in that it's unfixable). I tried to call him back and he LET it go to voicemail so I said " all your reviews are true and you're a nasty a-hole just as all the reviews state". NEVER CALL THIS COMPANY!! And if LG says to use this guy, tell them to find another company to fix your appliance. I'll be calling LG and let them know they have the worst repair company and I do not want Kelly to come back to my house!