Didn't use them but they responded quickly And gave good…read moreadvice and seemed to be knowledgeable Recommend highly

Mike was excellent. Had the needed part and went right to work. Was done in about a half hour. The…read moreprice was reasonable.

I would absolutely call on Trusty Fix for any appliance service. They came out same day and…read morediagnosed our LG refrigerator and determined that the compressor failed. The tech explained exactly how he tested the system and was very informative. In the end he said it did not make sense to repair as the cost would be near to that of a replacement and I appreciated his honesty and for coming out on short notice.

One of the springs to my wash machine drum broke. I called Serhii scared of making a choice to fix…read moreit or buy a new one. He had called me back right away and came the same day to give me the quote. I was pleased with the price and had it fixed very quickly upon him receiving the parts. He is very professional and prompt. I would highly recommend him.

Gersi was terrific -- very responsive to texts and called me back right away to schedule an…read moreappointment to install a Wolf range. He was able to get to me quickly (only two days after we spoke, and on a Saturday even!), when most techs had a several day or weeks wait time. He knows what he's doing and is communicative, efficient, thorough, and he made sure to check everything before he left. Very reasonable with pricing as well. High recommend GM Appliance Repair -- everything you'd want in a technician!

Gersi did a wonderful job! Excellent work and Gersi explained everything! No surprises! My…read moredishwasher is now good as new! 100% recommendation! Great value!

Elliot had been our repairman since we got our blue star range about 16 years ago…read more When he comes to our house we are always uplifted by his gentle and kind ways. He is incredibly knowledgeable, patient and assuring. He has never let us down. I'm writing this review because here we are the day before Thanksgiving with an emergency and he took the time to talk my husband through the problem! Who would do that? Elliot!

Horrible. I paid over $300 for a visit that started with Elliot yelling at me because, for some…read morereason, he couldn't see the number on the large tree at the end of my driveway, and had trouble finding my house. He then had trouble getting indoors, as he is very, very overweight, and had to sit down while examining my kitchen range. He kept admonishing me to "Praise God" for everything, and screamed at the news on my tv, telling me that the Pope "knew nothing about the Bible," and that he, Elliot, was "not descended from apes." I told him I was not religious and didn't care, so he decided to yell at me, instead, because I couldn't see over the range to view what he was pointing at (I'm very short). He then switched to watching videos on his phone, while waiting for a price on what he felt would be the necessary parts. To shorten a long story, the price was high, and I simply didn't want Elliot back in my home, so I paid him for the visit and bought a new range.

My wife and I had our clothes washer, television and dishwasher break all in one week. We replaced…read morethe dishwasher and television but I really didn't want to give up on the clothing washer. I remember when I was younger my parents would always call one company to fix appliances, honest and fare. A couple back and forth calls and they were on the way. Let me add this was right before a blizzard as well. A blizzard that out around 3 to 4 feet of snow on the ground. Not only was the problem fixed but it was done reasonably and he honestly saved us money. Please do not hesitate to use this company. They are a local decent company who cares about their customers. Thank you so much. Hopefully nothing else breaks but if it does I'll call right away.

Left them a message Saturday evening and monday morning they were at my door. Found and fixed the…read moreproblem with our dryer in less that an hour. Price was fair and work was honest as well as helpful. I've used them before and would definitely use them again! Highly highly highly recommended!

I never write reviews but this company and Dale the repair man was exceptional to work with!!! Our…read morecommercial stove was a real challenge to repair and Dale stepped up to fix its multiple issues. Kudos to you Dale.

Integrity appliance has no integrity!…read more A service all in December. I prepaid for a part and soon after it was told it was unavailable. I called on numerous occasions and the responses were ; 1, We owe you a refund we will tell dale, 2; dale is on vacation 3, Dale is back 'will remind him'. 4, Oh Mr K. "mailed check myself on Wednesday ( three months ago). I never received check and definitely did not cash one. I made numerous calls afterwards with no answer or return calls. My last attempt to contact the company I made them aware I am a disabled veteran and still received no response. Business owner h should be as honest as she is good with excuses. Tom S. Is very accurate I experienced similar treatment. To all my fellow veterans beware of this company. P.S. they have a Florida office with a different name ( surprise) all over a $104.00

The short version: Seth wasted 7+ weeks of my time and $430 of my money. My dryer was broken when I…read morecalled him and remains broken to this day. My dryer started tripping the breaker, so I called and scheduled an appt. Seth came and said it was definitely the motor. He ordered a new one and said it should take 7-10 days. It ended up taking 14 days, and 21 before he actually came to install it. Immediately, the dryer had the same issue, and his tune changed to "it's definitely the electricity." It felt like he was throwing very expensive spaghetti at the wall rather than admitting that he had falsely diagnosed the problem and unnecessarily replaced the motor. Before he left, he did get it to work and said something about how the new motor may have just been tight and needed to loosen up. I felt very uneasy and honestly should not have given him the rest of the payment, but I'm an idiot. Sure enough, the dryer stops working the following week. Called him, was told he is on vacation. Had to wait another week. When he contacts us, he tells us he is going to pick the dryer up and bring it to his shop. He can't do that until the following week. This should have been expedited, considering he charged us $430 to fix something that clearly did not need to be fixed and also considering we then had to already wait a week once it broke again. Seth picked up our dryer and said we would definitely get a call by Monday or Tuesday. By Tuesday evening, we had not heard from him. My husband called and was told Seth wasn't available, but that he would call back tomorrow. Wednesday comes, no word from Seth. Again, my husband calls. Again, he's not available. We called again on Thursday and finally got a call back later in the evening. Seth can't figure out what is wrong with our dryer, will "possibly" drop it off at our home tomorrow (Friday) and if not, will "definitely" drop it off Monday. No apology and certainly no offer of giving us our money back. He is taking no responsibility for his lack of expertise or for the fact that he clearly doesn't have enough knowledge to fix our appliance. The arrogance is truly astounding. Save yourself time, money, and headache by avoiding this company at all costs.

I called for my twenty year old gas range, the igniter on the broiler wouldn't light they came out…read morepromptly the next day and had it up an running . Two weeks later the igniter on the oven went, once again they were out within two days, and within twelve minutes had the oven working . They are polite and friendly and know their work. I wouldn't hesitate to call them again if I needed them.

Highly recommend Cupo Appliance Repair. Joe was responsive, professional and was able to convert…read moreour gas dryer to propane quickly.

Hosed by Sears Repair Service twice this week on a clothes dryer repair--arrival time changed…read morethroughout the day only to be cancelled and told to reschedule by an AI Bot. Day 2 mid afternoon rolled around (no Sears update)--came across Cupo Appliance Repair's number on-line. Called to see if I could establish a back-up plan. Immediately was connected to a human being (Joe) who was not only knowledgeable in what likely was the issue with our dryer, but had the parts on hand (OMG, right?), was able to provide an estimate of costs, and said you will have a working dryer by the end of the day (insert the sound of angels singing). We then scheduled service for 4 p.m. Called Joe back to confirm Sears cancelled again and shortly Joe was on his way to our home. Dryer was fixed in no time flat, he even helped us with a cabinet door. Joe is courteous, professional, knowledgeable, had the dryer up and running quickly, offered service at a reasonable price, and I highly recommend contacting him when you are in need of an appliance repair. I did not see all the 5-star reviews until later and I can say I believe they were all well earned and well deserved. Thank you, Joe!

We have been Michael's customers for 40 years. Paid for a new range three weeks ago that we were…read moretold was in stock. At this point we have still been unable to even get a tentative date to install despite multiple phone calls to multiple people. Internal communications at Michael's appear to be nonexistent.

I have been Michael's Appliance customers for many years, And have Made many appliance purchases,…read moreand have major concerns with Michael's Appliance. Recent purchase was Canceled "electric Range" for One being delivered damage. waiting and waiting for weeks without a working Range , with being told, it's now on the truck from Brooklyn warehouse. Now our washer is making a noise calling for service. Now they have added a layer to service, that you need to call the insurance company with 20 questions, And insurance with call to schedule appointment. still waiting.....