My brother arrived at 9pm and I tried to speak to a nurse multiple times to let them know he needed…read moremedication. We did not see a nurse till 11:30 pm. By then, my brother was highly agitated and we were unable to keep him calm. When he had to urinate, the 2 aides that came in were very harsh with him. I also told the front dest that he had a seizure before he arrived and they were going to move him closer to the nurse station. That never happened. All in all, my brother was not treated with dignity during his short stay. I would not send a loved one there.

An update. My Wife was here for 7 weeks until she passed away here. ALL the staff could not be…read morenicer or more compassionate. I have received follow-up calls from staff to find out how I am doing handling the grief that comes with losing one's life-partner of many years. You could not find a better place for your loved one to spend their last days. The people who work here are angels and truly doing G_d's work!!!

I would never in 1 million years. Use this hospice care or Service. The hospice nurse couldn't have…read morebeen more unkind, rude and took terrible care of my dying father. It was an absolute disaster. She was so unkind and rude and clearly did not know what she was doing. Run. It was inhumane.

Harborside Hospice is a company that really cares about not only their patients but also the…read morepatient's families. During my great-grandfather's final hours, Renee was there to be with him and my family got to say goodbye. Renee, Elaine, and Heather are some of the best nurses I have ever met. Highly recommend this to everyone.

This place is terrifying. MGH sent me here because I wasn't well enough to go home. The elevator…read morewas broken, there was a man in a wheelchair being wheeled out by the police and people were detoxing next to people like me who were there for physical rehab. I wouldn't send anyone to a facility like this - even if you hated them. The EMTs that were transporting me said they wouldn't feel comfortable leaving me there. I am anaphylactic to fragrances and the nurse yelled at me "What do you expect, nurses not to wear lotion or perfume to work?!!!"

My husband was at a rehab in Danvers, we live in Gloucester, he is now in the Oxford. He's been…read morehere for about 2 months and has made more progress than he did in Danvers in a year. It's an hour drive so I don't see him as often but the progress he's made working with the physical therapy department is worth the sacrifice we have to make.

We were so fortunate to have an amazingly compassionate, thoughtful and caring hospice team at…read moreFaith and Family. All members of the team were tightly coordinated and in sync in supporting us as my husband's transition accelerated after a very painful fracture of the shoulder. From Faith, a very experienced hospice aide, to McKenzie, the case manager who visited us almost every day, to Connie the weekend nurse whose wisdom, insight and patience carried us forward, to Catherine, the social worker, Valerie, Reiki specialist, and Frank the Chaplin - all brought unique and supportive perspectives as we navigated this challenging time. My husband and I wanted to do hospice at home and as his decline accelerated, this hospice team made the journey possible. I am forever grateful for the wonderful care my husband received and the comfort care my family was given. I would strongly recommend this hospice! Hard to express how truly outstanding the team was!!

Faith & family hospice has the most compassionate staff. From the beginning, with our intake…read morenurse,Emily to our primary nurse, Lindsay we were treated with respect, caring & expertise. If someone was unable to answer a question, they admitted it & got the answer for us. As a nurse, I can be very picky with medical care. We were so lucky to have Lindsay as the primary nurse for my mother in law. She guided the entire family ( 6 children!!!) through the dying process. She was able to anticipate needs of everyone & facilitated them, while always putting my mother in law first. She was also able to arrange for a well needed massage from Poppy who was perfect. I cannot say enough about this hospice team!!! The best- don't go anywhere else.

I worked for Lya Helping hand nursing service and I had a couple that I took care of for 5 years…read moreunfor they both past away but the family is really grateful I was The CNA who Took care of them for 5 Years the Family still keep in touch with me. they are really appreciated with Lya Helping Hand nursing Care

Vanessa was the perfect fit for helping us care for our mom while she was home on hospice. The…read morecare she showed for Mom and to us family members was very professional and more importantly coming from the heart. Thank you so much Vanessa.

They say they care about the family but don't show it. My brother had been on hospice for…read more11 months and had the same nurse for at least 10 months. He passed away 2 wks ago and we did not hear from her for 10 days. Then she has the balls to send a card with other people that we have no idea who the hell they are. What is wrong with these people, they should not be in this business. She would come in for a visit that lasted maybe 10 mins and when asked how things were it was always the same, " no change". She never involved "the family" in the care plan, didnt even speak to anyone else in the home but me, and i would have to ask. If they had reached out to us in the days of his passing maybe we would feel differently, but nothing, not a peep for 10 days and the only reason she called was for paperwork to be signed. They can wait for it!!! And they are getting no donation......Sorry, this just really hurt

i have had thees peoplpe for a couplle weeks and i an jusst about ready to throwthem ou t the…read moredoor.I am uncompleteerly with the wwy the go about there business here at my home.I got theaqe peoplple as a refreal from a family member which has turned out to be one of thne biggigeets mistakies i have ever made i my life time and hopefulluly last mistake i will have made.anothewr thing they have taken me off of medicines i was on and now i am at the point i do not know what meds to take and what not to take.Yes,the enemy has completed ther course of totally ruinineedthe schedule of meds i am to take dailyi imagine with the amt of people who have been comming in here from ther company this is the total main reason they have screwed up my medication regimem.I am so sorry they ever set inn foot into our door,There days are nimmbered here as i am,very soon tell them to get out of here and ruin someoneslses life and not mine

This company dropped me without explanation and without a plan suddenly. I wouldn't want that to…read morehappen to anyone else's loved one. The nurses seem to have trouble understanding what "fragrance free" is and it took 4mo for them to send out a nurse to assist with my Rx and cathetering (extremely dangerous). My PT was okay but didn't respond when I got a call they were dropping me so I didn't know if she was continuing services or if it was just the nurse. These people make up rules as they go. I wouldn't trust them with a loved one.

We chose All Care after my 93-year-old mother, who has Alzheimer's, broke her hip. I should have…read moretrusted my instincts and walked away after the first few phone calls. Unfortunately, the company I originally preferred wasn't available right away, so I proceeded with All Care. From the director of the VNA side on down, the staff was consistently rude and dismissive. They made me feel as though I wasn't making the right decisions for my mother's care, even though I was advocating for what she truly needed. That should have been my red flag--especially considering that hiring them was part of the decision they were judging. In terms of care, the physical therapist spent less than two hours with my mother over a two-week period. There was no clear communication, no care plan shared with the facility where my mother lives, and no follow-up. They essentially gave up on her, implying she was bedbound, and then discharged her without notifying the staff--leaving them completely unprepared and without direction. Thankfully, I've since hired the original company I wanted. After just one hour with my mother, she was up and sitting in a chair. That speaks volumes about what's possible with the right care and compassion. If you have a loved one with Alzheimer's who needs post-surgical physical therapy, I strongly advise you to look elsewhere. This was a deeply disappointing and frustrating experience that could have had serious consequences.