We take all 3 of our vehicles here....yes, there are auto repair shops MUCH closer to our home;…read moreBUT there are NONE BETTER than By the Book! We just had our newest car serviced and we want to thank Brandon, Steve, and all of the service technicians for the GREAT CARE they took in servicing our primary transportation! They treat EVERYONE as if they are their most important customer..... THANK YOU GUYS!!! Ken P.

By the Book Team was able to address my Deisel truck's def system issue promptly after another shop…read morefailed, leaving a mess behind. By the Book cleaned up the mess, diagnosed the issues and fixed the problem. This is the third Deisel repair they have done on my truck. They do a great job and always explain the issues. It is worth the drive to go to By The Book. Don't pay the price to find someone closer like I did! Go to By The Book!

MJ is a lifesaver!!!! My 1953 Chevy Belair had a…read moretransmission leak and I didn't know how to fix it. MJ was at my house within 20 minutes. Had everything got it up and running and then diagnosed that the radiator needs to be fixed too so I got two drive my belly a little bit for the first time in a long time And now he's helping me get the radiator in it so the Bel Air can run perfectly forever. The knowledge and the value that MJ brings is more valuable than any other mechanic shop I've ever dealt with!

Don't go here. They will take you and your vehicle for a very expensive ride. Especially if you…read moredon't know any better. Gave me mine back completely unsafe for travel. Ruined my entire electrical system caused another 700 repair I had to have a competent company fix. This company didn't even tell me that none of my electrical emergency lights or turn signals didn't work after there latest repair and nearly cost me my life. There is plenty of trustworthy mobile mechanics in this city however this is unfortunately not one of them. I have requested a refund of my money from this business, I filed an official complaint with the BBB that they are currently assisting me with. I also will be meeting with the media in the city shortly so that these guys can't do any more damage to the hardworking folks of this city. These guys nearly costed me my life not only all of my savings, and my job . I'll fee a lot better if this doesn't happen to you or anyone else.

My 12 year-old Mazda was starting to have a few problems and normal wear needing replacement parts…read more After being taken for a ride by a few unsavory auto repair shops in the area with ludicrous quotes, I was so glad to find Greg and his team. This is a very honest business that doesn't try to Price gouge (take it from someone who received many, many quotes). They did a fantastic job on rebuilding my suspension, replacing my CV axles, and putting in new front and rear brakes, among other work. Seriously, I couldn't believe the night and day difference before and after I had the work done. It was like I was driving a new car. They officially have a customer for life (or at least, as long as I'll be in Albuquerque). I highly recommend them for your auto servicing needs.

I'm not sure where those other ratings came from. My experience was awful. They turned a $700 job…read moreinto a $2200 bill, and the next morning, I got a check engine light. The owner gave me a bunch of sensor double-talk and told me that it was fine when it left, and I would be charged full price for repairs. I licked my wounds and went to another mechanic. Turns out that his mechanics didn't replace a vacuum hose. It was sitting on top of the engine.

Mike is the absolute BEST mechanic I have ever had. Quality of work and honesty are what I…read moreexperienced from this man every time I interacted with him. If my Honda was a person, it would thank you too. Thank you, Mike :)

Great service. Quality parts, good prices. I really trust Mike to do a quality job, and got my…read morevehicle out very timely.

Had car towed to JQ's auto because it stopped running. final cost was $200 more than quoted…read moreestimate over phone. Car stopped running less than 1 hour after pick up

i live is las cruces but this weekend i was was in abq for my cousins birthday party on the way…read morethere my car starts to stall out a bit, luckily i was close to JQ's he helped me self diagnose and i was in and out of there within 30-45 minutes long story short make sure to get an oil change ever couple thousand miles!

What a great shop. I brought in my 1994 GMC pickup, which was leaking from somewhere in the back of…read morethe transmission. Mike looked at it, told me I didn't need to rebuild the transmission, just the back end where the drive shaft goes. Charged me a very fair price, and when I asked about regular maintenance, he said "you just did it."

I have never heard of an honest mechanic BUT Mike is one of them!…read more Mike was very helpful and checked my truck free. He's a down to earth guy who tells you like it is. He let me know what the computer was reading and gave me feedback regarding the make and model of my truck. Including the best way to proceed. I am very thankful for his help. Definitely recommend his business to anyone looking for transmission work.

After a different shop failed to fix my F-150 radiator shutter issue, these guys fixed it as if it…read morewere no big deal. I've since done 100K mile maintenance and a couple other things. They are great: competent, straight forward, and don't play games with scheduling. I highly recommend. I love that they don't pay too much rent on central. I see trucks and jeeps there obviously owned by people who care about their rigs, which is another good indicator. Good from my point of view. If you'd avoid a diner that has an old pick-up vibe, maybe take your Subaru to Rio-Rancho and those of us with 35's will keep this shop busy and greatly appreciated.

They were able to make time for us as our car A/C went out on our way home to Arizona…read more Within two hours we were on the road with cold A/C working.

Great Customer Service!! I took my truck to Rich Ford to have and oil change. They diagnosed my…read moretruck with needing a transfer case seal replaced and the primary water pump replaced. I took my truck to RED's for service as Ford was going to charge me $3500 for the repairs. I got a quote for $1400 at Red's. I got my truck scheduled and upon fixing it they did a diagnostic test and found that my trucks water pump was fine and just needed to have my radiator hose replaced. In all Red's saved me $2900!

Below is a 1-star review from Greg G. on both Yelp and Google. Below Greg's review, I posted the…read moreresponse from Red's Diesel (available on Google Reviews). Just thought it fair you get both sides of the story. Red's Diesel is great, highly recommend for both diesel and non-diesel needs. Greg G. (Available on Yelp and Google Review) 1- Star *****BUYER BEWARE!!!??****** I want to like this place. Everybody need a reliable auto shop. You be the judge.. 1. Towed in a truck with a no start issue. 2. Reds diagnosed issue as fuel pump and put new one in at cost of $1200. 00 3. After new fuel pump, $1200.00, truck still didn't run, then was told I needed new motor. 4. Paid the $1200 bill and towed truck back home. Response from Red's Diesel (Available on Google Reviews): Mr. [Greg G.], I do not believe your review here is a complete representation of your visit to my business. When you first brought the truck in you told me that you had heard this truck run at one time but did not purchase it then. The truck in question is a 1997 F-250 with 307217 miles. It was either stolen or broken in to before you purchased it and when you did purchase it was non running. You asked us to diagnose the no start condition. When the vehicle was towed to the shop the batteries were dead, the oil level was 4 quarts low and the air filter was removed and a can of starting fluid was in the air filter tray. Starting fluid is very harsh on a diesel engine and should not be used. After charging the batteries and topping off the oil we attempted to start your truck. It would not start, we performed a no start engine diagnostic which includes checking for DTC's and monitoring scan tool data. No DTC's were present and all live data on the scan tool relating to a no start condition were present. We checked for fuel pressure and no pressure was present. We verified fuel in the tank and that there were not any restrictions of the fuel supply. An estimate to replace the fuel pump was given to you on 3/9/2022 and you approved the repairs over the phone. The fuel pump, filter and lines were replaced. The truck did start after these repairs, however it did not run well. Your truck was not mis-diagnosed. The only way to know in advance that your truck had mechanical engine problems would have been to do a compression test before replacing the fuel pump which would have cost $400 dollars. To do so is not part of the diagnostic flow chart from the work shop manual, and would be improper and un-ethical to sell that procedure on a vehicle that does not have fuel pressure. This would have been presented to you had the truck had fuel pressure, no DTC's and still did not start. I spoke with you and let you know that the truck does run and will start but would need an engine. I also told you a compression test would cost $400 but would be a waste of your money for me to tell you that you needed an engine. You came to pick the truck up today and we spoke about your options. Not once did you seem or say you were not happy with what had happened. I can understand your frustrations of having spent money and not having a perfectly running truck, but these are things that are out of our hands as we do not have a crystal ball to predict the future. After 7 years in business you are our first non 5 star review which I do not feel you gave an accurate response to what occurred. I also called to talk with Mr. [Greg G.], his was response was to yell and go on a profanity laced rant and accuse me of stolen Valor over a folded flag that is in my office that he asked about yesterday and was told the history behind it. The flag was flown on a mission in Afghanistan and presented to my family from a friend that was deployed. A framed certificate came with the flag and in no way was this represented any other way!