We were driving from Chicago to Hollywood when our check engine light came on. Took it to The…read moreGarage recommend by AAA. 4 codes came up, they inspected told us it would take a day to order parts and another to install or we could drive it home. We drove it home and made it to take to our mechanic. This saved me money. I felt they were honest. They provide a shuttle service too.

They are so friendly First of all ! I had my older car worked on and discovered that I had…read moresuspension system parts that were really worn as well as being dangerous I have had this car since it was new .so I knew maintenance was overdue.. I had also heard this was a reputable business..

I recently had to have a lot of major repair work to my vehicle. Dearholt has taken care of me and…read moremy vehicle since I drove it off the dealer's lot brand new 8 years ago. I've never taken it to the dealer when I needed any maintenance and repair. Dearholt did some research on my behalf and found out my defective high speed fuel pump was part of a national recall, and that the dealer was supposed to fix/repair it as such. The Dealer refused to fix the problem, but Dearholt fixed it and made it affordable for me. I wouldn't ever go anywhere else!

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

They aren't honest; they act one way to your face and another behind your back. They fix one thing…read morebut break another, and the repair costs are excessive, involving long, unnecessary delays.

They said I had a small oil leak by the oil filter--I said, "I changed it, probably just that…read morelittle oil seal/ring; but go ahead and change it." $ONE HUNDRED DOLLARS!!!" $80 for LABOR (3 minute job, TOPS) and $20 for the FILTER!. I'm seeing about unfair business practices.

They were overcharging for services not needed. I needed a ac vacuum and recharge only. They tried…read moreto say I needed a whole ac system costing in the thousands!

There's a decided lack of willing and able classic-auto repair options these days. Hard to find the…read moretalent, and harder to find the available talent. Don's was a great relief to find. Cliff was an absolute doll, who saw to my ailing Rhonda, a '69 Cadillac Deville that was barely stumbling along. Turns out she just needed some carburetor maintenance and a couple other random things. He stayed late that night (to his wife's dismay) to wait for me to pick it up after hours, and gave me a thorough report and some recommended additional maintenance that was admittedly not immediately critical. I got out of there for under $700, which was a stellar deal in my automotively-lacking mind. Now she drives like a dream...

Good customer service the work was done correctly my repair was about8 months ago…read more I was given a discount because the part didn't arrive in time so very satisfied.

DONT BRING YOUR CAR HERE! They had my car for months after I said hey think it's the push button…read more...they replaced everything but the push button untill months later did they replace the push button... then left electrical devices hanging out !!! And they never called I had to call them to get an update where they just put me on hold until I hung up multiple times .....terrible service

First visit Thought i just needed a front end alignment…read more But they found multiple worn out parts Very informative and up front customer service Was only charged a bit of diagnostic time because vehicle still under warranty I will definitely use Chet's in the future if alignments are required I recommend

I had a set of tires from Tire Rack shipped to Chet's. Service included mounting & balancing plus…read morean alignment. Excellent service and reasonable prices.

I left my car here a couple of months ago I thought they had did a great job but truthfully they…read moremessed up my Damm car so sad that I had to take my car to another place to get it repaired and I would never bring them business or anything to this place make sure you check your car out i had to pay another 1500 to get it fixed im so hurt with these ppl I cannot believe this shiit but they will get karma rated 0

Did half the job I was promised. Claimed they would replace all my exterior lights that were burnt…read moreout b/c of safety issue-- I still have one brake light and one headlight dead, which is still dangerous because I drive in the dark for work. I told the mechanic that I had all new windshield wiper blades (3) ready for install, in new packaging, inside my car; mechanic only replaced ONE of the windshield wiper blades even though all packages were visible in car. The only thing I know they did was the oil change requested-- for the rest of my work order I have no idea. Not to mention-- my brakes were replaced and there is now damage to my passenger side front bumper, and so much plastic sticks out into my wheel well that it has been scraping and damaging my wheel! I am a student-- i did not need even more problems to my car than what I started with. I even called back to let them know what work had not been completed-- it has been a week and I have heard NOTHING back. Please get organized y'all, and do what was promised! I would NOT recommend going here. 1 star because the desk attendant was kind, and because the order qualifiers were met at first. I mean seriously Wayne's?

We had the front brakes replaced and oil changed. Pat was great and the cost very reasonable. He…read moredid a 3 point check on the engine and suggestions for possible future repairs. Got car back same day. Recommended by friends.

Pat is the only guy I'd let work on any of my cars. Dependable and honest.read more