Great service from VIC and crew. Rated a 6 on a scale of 1- 5…read more Worked me in so that I could avoid a crisis. They know what they are doing and care about the problems of their customers. Highly recommend.

Do not take any of your vehicles to this auto shop..They are liars and thieves..NORTHSIDE AUTO…read moreREPAIR tried to tell me that my pickup truck needed an oil pump costing in repairs of about $13,000.The actual problem was a simple fuel delivery issue and sensor to the fuel system..The cost for the repar was less than $800.00 for pa and labor.

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

took my 2003 ford ranger 4x4 in to re due all underneath of truck. that was making squeaking noise…read morefrom front back of truck. was in 3 days got call saying say done. All work was done timely at good price. cant forget the shuttle service from shop to house.

Took in my clients truck couple of times and they got the job done. Front service was friendly. Ran…read moreinto Chris he was very nice and explained everything to us.

I wish I would have taken my truck to Jay Walton right after the accident in Jan 2024, but I took…read moreit two other places that tried to rip me off and had the worst experience of my life! They and the other driver's insurance company totaled my truck and even tried to convince me that my truck's frame was bent! And after 7 months dealing with those 2 other companies and giving them almost $10,000 my truck still wasn't fixed! A co-worker told me about Jay Walton and promised me they would take care of me and my truck.....and Jay Walton to the rescue! Even though they were given a truck that was missing the entire front end, they were brave and knowledgeable to take on the challenge! Not only did Jay Walton do the diagnostics to discover if my truck's frame was bent, they proved it was not! And they never tried to take advantage of me or be dishonest. Ryan kept in touch with me with updates and was always quick to find out answers and address any issues that came up. Best of all, Jay Walton had my truck completely repaired in 2 months! And my truck looked better than it did before the accident! I can't thank them enough for turning a horrible nightmare into a positive experience with a very happy ending!!!

I've been coming to Anthony for years- He's honest and I…read morethink he generally undercharges you. He stands by his work, although it always works after he fixes it. He also won't do any work until you've approved the cost. I literally drive 30 miles to get to his shop, can't recommend him enough!!

Took my Lincoln in for a simple fix, it cost me $2500. Anthony the owner did not align the timing…read moreand tensioners correctly. Therefore, my engine light came on which pertained to the job that he did. He wanted me to pay him another $2500 to fix it. He also left my windows down therefore my vehicle was very, very windy and he left oil handprints on my vehicle. He is rude and unprofessional. Reporting to Better Business Bureau. Would not recommend him at all for nothing.

fast good price very busy staff. 5 star staff after dianostic 150$ after done parts will be orderd…read moreafter all items on list is fixed.

DO NOT GO HERE UNTIL YOU READ THIS!!!!! it started with a call early in the month of February where…read moreI called and asked if they can replace my ignition switch and key The lady on the phone said yes, they can fix it and then I asked her to type me up a quote so I can have a general idea of how much it's gonna cost and they give me a ridiculously good price and I was so ready to pay for it and get this over with. Then finally three weeks later I finally get to my appointment and leave my car there overnight so that the next morning they can start on the car when they were supposed to then they tell me they're gonna keep the car an extra day until the next day because they were still working on another car, even though I had made an appointment so I let them keep it for a whole Nother day and then I get a call the next morning with them telling me they can't do the service because they would have to reprogram the ignition switch and key and I told him well Why was I even waiting three weeks for this service then if you guys can't even do it and he said I dont even have a way to reprogram a key, which is so stupid that is the whole point of getting ignition switch I would have to get a new key that's reprogrammed to the new ignition switch so at no point in time should I have even entered that shop even tho they told me they would be able to do it, and then after that phone call I called back and asked them if my room roommate can go pick up the keys and they said yes and then they also for some reason mentioned that if anything that happens to the car its not their responsibility so I asked them Why are you saying that did you break something on my car and she replied no. so I had my roommate go pick up the keys they gave him a hard time to even get the keys even though I verified his name and who will be picking up the keys and then I finally get my car and towed it to the next person who's gonna be fixing my car and I noticed that my driver side mirror is loose and they used to be electric mirrors that fold but now the driver one doesn't fold anymore when I lock the doors This has been an absolute horrible experience. I would never suggest you go to this place unless it's to change a headlight cause that's probably all they can do I have no idea why they call themselves specialists, but can't perform simple tasks nor do they even have the right scanners and tools to do so and to top it off they can't even be honest that they broke my mirror so I will be filing a BBB report to get this taken care of in anyway possible.

Cody was able to get my car in relatively quickly. They had my car in the bay within 5 minutes of…read moreme arriving. The new brake pads took less than an hour, and were reasonably priced.

Cody and his family business did a great job of getting my car in for clutch service, was fair…read morepriced and completed the job extremely timely.

Absolutely love this family!!!!!! They have saved me so much money over the years and do a quality…read morejob. I came in after getting an oil change at Firestone because of the free tire rotation. They had a list of $1800 of "urgent" repair one of which was new brakes, a complete brake job which I had done in the previous 6 months. When I dropped the car off the coolant tank was full, it was hot out, when I got the car back they said I had a coolant leak and the tank was empty however I have cardboard on floor go the garage so I can tell of something is leaking sign of leaking. Carl went over my car and said none of those items were actually in need of service .

Couldn't be happier with such honest, professional and friendly people. They saved me from having…read moreto buy a new vehicle. Their shop is clean and orderly. They went above and beyond. Thank you Carl, Chris and Patty for all you did and for taking all the stress off my shoulders.

Wheel Align It II provided excellent and honest service at a time when I needed it. I went from…read moremechanic shop to mechanic shop, only receiving quotes for thousand of dollars of repairs that I could afford, until I came across Wheel Align It II. They fixed the issues my vehicle had--being a front alignment issue and improper wheel camber--for a drastically more reasonable price and with results I can clearly feel while driving. I feel safer and more at ease now, both while driving and when looking in my wallet!

Fantastic service from Wheel Align it, every time. Just took my daughter's '02 Saturn in, and then…read moredrove it to Mississippi. It drove like a dream. They are always honest with me and the prices are very fair.