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    High Tide Automotive

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    2 years ago

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    Deal Time Cars & Credit

    Deal Time Cars & Credit

    1.4
    (20 reviews)

    Deal Time Cars & Credit…read more This company has no care about their customers! I am not a customer and never will be! But I have a friend that is. She bought a Nissan Armada from them in October. Since then, she has had that vehicle for approximately two and a half weeks. They seem to have issues with getting parts to fix things that are under warranty and calling it a "favor". In the meantime, I have been driving her to work every day. That makes my drive to work twice as long. That's twice as much gas. Twice as many oil changes. Twice as much wear and tear on my car. My friend has a family to take care of. She can't lose her job. Though she is in possible danger of losing her second job. She's making payments on a vehicle she doesn't even have in her possession! I'm not complaining about helping her. She would do the same for me if needed. I'm complaining because I have to help her because the company and corporate won't help at all! They won't provide her a loaner. They won't do anything except ask for patience. She's been patient. I have been patient. Oh, they did defer a payment. So as a reward, she gets to pay extra interest. Yay. If you are a local and need a vehicle, steer clear of Deal Time Cars and Credit. They will rip you off time and again.

    Please take my warning: avoid at all costs. They may be friendly when they sell you that new used…read morecar that looks appealing. However, after you spend money, get into debt, and start driving your car, you'll realize that the deal is terrible.

    Lexus of Winter Park

    Lexus of Winter Park

    3.1
    (303 reviews)

    Lexus makes a great car…read more Lexus engineers and designers work hard to make it a great value. Lexus has a strong brand.A beautiful logo.Beautiful showrooms. You can get a cold bottle of water with the Lexus logo on it.You can get snacks.You can get a nice loaner car while yours is being serviced. Unfortunately, none of those things are what truly matter. What matters are the people. The people answering the phones.The people communicating with customers.The people solving problems.The people deciding whether the customer matters or not. One of them is Ismarely Justiniano.Another is Morgan Allen.Another is Scott -- not even officially a service advisor yet, but trying to help.Another is Sal Sardisco -- the manager in service. They all matter. Because when they do their jobs well, all the branding, logos, showrooms, and marketing suddenly become real. "THEY" are Lexus. Everything else only matters because of them. The ownership experience is only as strong as the people representing the brand after the sale. I purchased seven vehicles from this dealership and meticulously maintained every one of them because, for years, these people made owning a Lexus feel like more than just owning a car. They made it feel like someone actually cared. That is the true value of a luxury brand. And if that culture ever disappears, customers notice it immediately. I am still a Lexus owner. And I'm still proud to be one. But Lexus should never forget: People build brands -- not buildings- maybe snacks- haha

    This was my first time coming to Lexus of Winter Park for service since I usually go to the Orlando…read morelocation where I purchased my car. Honestly, getting an appointment lately has been frustrating because of the system change -- the website kept glitching and refreshing, and when I tried calling, no one picked up. Not the best first impression... but I'm glad I decided to stop by in person anyway. The dealership itself is very spacious, clean, and modern. The staff were friendly and welcoming, which made the experience much better. One of the advisors there was absolutely gorgeous -- seriously looked like she could be modeling -- but beyond that, everyone was professional and helpful. Even though there weren't any openings for the same day, they really worked with me to secure an appointment and made the process feel smooth after all the earlier frustration. I appreciated them taking the time to help instead of just turning me away. Overall, a very positive experience so far. Let's see how everything goes when I come back next week for the actual service, but first impressions inside the dealership were great!

    High Tide Automotive - usedcardealers - Updated July 2026

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