So this updated review dates back to 2021 when I bought my bike from here...... My experience with…read morethem has gotten progressively worse. The good - Terry was amazing during the purchase of my bike. He was attentive, answered all of my questions, and didn't try to push me into a sale. He followed up every step of the way and I couldn't have asked for a better experience. The only part that surprised me about buying the bike is that Dick Scott's wont throw any extras into a purchase. No jacket, no free first service, no gloves, no bartering. I got a freebie leftover T-shirt from their last "swap your swag", a couple of coozies, and a 25% off coupon for my first service that I had to negotiate for! For comparison, I'm considering trading my bike in for something bigger. My new dealer is willing to give me $2500 over bluebook and throw in a free $500 sissybar!! The bad - where to start? I've had an issue every time I've brought my bike in for service except for the last time. Refusing to honor IMC issued coupons, trying to charge me to diagnose a check engine light on a bike with 500 miles that they just did the break in service on, not reflashing my bike with the stage 1 tune after they had to reflash my ECU to clear the check engine light, and the list goes on and on. I decided to part ways with Freedom Powersports for my 5k service and went to a different dealership. The difference was night and day! The other dealership is very customer oriented - help yourself coffee, water/pop fridge, and snacks, the owner is constantly on the floor shooting the breeze with customers, and riders go there just to hang out! The icing on the cake is that during my 5k service the, new dealership found an issue with my forks. I asked them to check them out because they were clunking pretty bad and extremely harsh. Dick Scott's "fixed" that same issue last April per an Indian service bulletin. Come to find out, Dick Scott's installed the parts wrong and now my fork seals are leaking. The whole job needs to be redone and one of the fork tubes might need to be replaced due to the mess up. Luckily the service bulletin will still cover the parts and labor for the redo. My advice is to stay clear of here. I honestly wish I'd done more research before buying my bike from here. It really is a shame because they're relatively close to my house, but I'd rather ride twice as far for the better experience from my new dealership. Update: The last time I had my bike there in April, they did the kickstand recall and installed my stage 1 air intake. I now have a rattle coming from the intake - something obviously wasn't tightened correctly. On a side note, if you don't ask for your stock parts back, they keep them and list them on eBay. Interesting that they raised their labor price and profit again off of your old parts without compensating you for them.

really hard to put a review on yelp. I'm jumping through hoops I could see why people don't do…read morethis, but I had such a wonderful experience at Dick SCOTT freedom Powersports today Nick Service Manager also Malcolm Parts mngr go over the top to make you feel special and exceeded my expectations every time I go there warranty work aftermarket parts assembly very reasonable very smart and knowledgeable Steve in sales. "The same "young guy in their name Jacob tries really hard. Jeff Scott loves motorcycles as much as oxygen. He's a great guy I won't buy or service a motorcycle anywhere else ever I wish I could give them Six star ,s

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.

After a rocky start and unfortunately a long wait. They finally got the job done. They did a great…read morejob on the install, with no problems. With all the extras ordered they did miss one, but promised to fix it.

We went to Genthe to purchase riding gear for a new dirt bike. Our lack of experience in this area…read morewas transparent. The staff in the parts department were patient in describing what was needed and sizing. They were particularly helpful in sizing for a helmet and goggles. The motorcycle sales staff take their jobs very seriously with a focus on safety and skill level. We will continue to come here for future needs.

Great work especially when adding modifications. Give great honest advice, even if they don't do…read morethe work. I have never had an issue with them. I also store my bike with them.

From the owner: we do custom frame and repairread more