Excellent service and product sales will come back again…read more Informed and fast service and very good service and parts selection.

Very unfortunate experience leading to a several hour DIY repair post bike shop mishap. Took it in…read morefor a pedal replaced and crank retapped as it was threaded. Had to buy a new derailleur hanger due to service, a new (ridden 3x) bike has several gouges and scuffs now. The break piston was pulled in locking the hydraulic rear break out resulting in a process of pulling the bike apart to correct along with significant cable adjustments as the bike only shifted into 1/2 of its gears roughly after the service. The two stars are for the price charged for actual service sounded fair and cost $103 for the crank repair. But If I were not capable of DIY it would have cost me a lot more. My fault for overlooking the environment and shape in which the shop is kept. Will never return to shop or for service. Very unfortunate experience leading to a several hour DIY repair post bike shop mishap. Took it in for a pedal replaced and crank retapped as it was threaded. Had to buy a new derailleur hanger due to service, a new (ridden 3x) bike has several gouges and scuffs now. The break piston was pulled in locking the hydraulic rear break out resulting in a process of pulling the bike apart to correct along with significant cable adjustments as the bike only shifted into 1/2 of its gears roughly after the service. The two stars are for the price charged for actual service sounded fair and cost $103 for the crank repair. But If I were not capable of DIY it would have cost me a lot more. My fault for overlooking the environment and shape in which the shop is kept. Will never return to shop or for service

Bought our new machine here in 2023. They straight out charged us a couple thousand dollars extra…read morebecause of supplying demand and weren't trying to tell us that. The finance guy tried to get me to use one of my friends addresses with 10 acres or more up north to not pay sales tax and use that money to buy an extended warranty... sounds like fraud to me

Speak with Jimmy M. , he's a straight shooter, no haggling or hidden fees. Closed the deal on a new…read moreYamaha R1 with no problems. Drove all the way from IL to Michigan and when I got to the dealership he made the closing process as breeze. Highly recommend this dealership and salesman!

After a rocky start and unfortunately a long wait. They finally got the job done. They did a great…read morejob on the install, with no problems. With all the extras ordered they did miss one, but promised to fix it.

We went to Genthe to purchase riding gear for a new dirt bike. Our lack of experience in this area…read morewas transparent. The staff in the parts department were patient in describing what was needed and sizing. They were particularly helpful in sizing for a helmet and goggles. The motorcycle sales staff take their jobs very seriously with a focus on safety and skill level. We will continue to come here for future needs.

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

I've been to most of the shops in the Detroit metro area and this is, by far, my favorite. Seth is…read morean excellent mechanic, has a vast experience in cycling and the community. I've gone to other shops; Trek stores, shops in Ann Arbor, other local bike shops and none have provided an overall experience equal to Sweet Bikes. If I have any complaints it's that it's a small shop. If he doesn't have it, he'll order it. 15 years, 5+ bikes, multiple friends sent her, dozens of repairs and parts. This is my shop.

Seth and his staff are extremely knowledgeable and provide great and prompt service. Seth enjoys…read moregetting to know you and your level and provides great recommendations for your next steps into the cycling world. The valuable tips he and his staff have provided me have really helped me on my cycling journey‍

We found this place after my wife was needing a road bike for a triathlon. People were very…read morehelpful, educated us on the bikes, love this place. Only drawback is they are only open 3 nights a week. Bought my son's birthday present there. He was soooo happy!

Such a nice fresh of breath air in downtown Toledo. The staff is best in town and you can either…read morelearn to fix it and gain knowledge and satisfaction, or you can have Eric and the staff fix if for you. The best place to take your bike in Toledo. I've both bought a bike from there and I have worked on mine, and it's gone perfectly every time