Awesome little shop with great & knowledgeable staff . Really didn't want to go through the hassle…read moreof the big bike shop experience and this shop was exactly what I was looking for . Fast & friendly service at a decent price . They are just a couple of blocks west of thier original locaction ~ 11720 Wormer Ave . Redford, MI 48239 313-286-3800

Best shop, super knowledgeable, professional and friendly. I will always recommend them to fellow…read morebikers

After a rocky start and unfortunately a long wait. They finally got the job done. They did a great…read morejob on the install, with no problems. With all the extras ordered they did miss one, but promised to fix it.

We went to Genthe to purchase riding gear for a new dirt bike. Our lack of experience in this area…read morewas transparent. The staff in the parts department were patient in describing what was needed and sizing. They were particularly helpful in sizing for a helmet and goggles. The motorcycle sales staff take their jobs very seriously with a focus on safety and skill level. We will continue to come here for future needs.

Great work especially when adding modifications. Give great honest advice, even if they don't do…read morethe work. I have never had an issue with them. I also store my bike with them.

Bought two mopeds here and will buy many more. Owner is great! Very knowledgeable and friendly!read more

The owner, Alexander the Not so Great, cancelled an invoice on me the night before I was supposed…read moreto purchase a bike from his shop. When I contacted Alexander Samul the owner of the company he claimed he was not making enough money on the deal and I now needed to send him the money via zelle, cash app, or PayPal friends and family so he could avoid paying taxes and "keep it off the books" as he put it. What kind of legit business asks a complete stranger they've never met in person to send them 2800 dollars thru cash app to pay for a bike they've not even seen in person yet? He couldn't even stick to the agreement we made a mere 3 hours prior and canceled the invoice he sent me without telling me. This Owner of Detroit Moped Works lied to me and did not keep his word. He then tried to justify his lies by saying things change and we didn't have any type of legal agreement to purchase the bike. Where I come from a man's word means everything and this guy is giving small business's everywhere a bad name by not honoring the agreement we made. He then cried the blues about how he could barely keep the lights on and just needed to make payroll which seemed like a very odd and unprofessional thing to do for a business owner. I contacted him to purchase a bike not be his therapist. There was nothing complicated or personal about this transaction. I was trying to purchase a Bike from Detroit Moped Works a retail shop that sells bikes, mopeds, and scooters, why would that be so complicated for them. They tried to change their story later when I called them out on what they were doing by saying it was a personal transaction when clearly it was not. In fact the bike I was going to purchase is for sale inside his store Detroit moped works so why would it be a personal transaction. They sent me an invoice to pay for the bike that was from the company Detroit Moped Works, again not something that would indicate a personal transaction. The words "off the books" were his words not mine as you can see from screenshot below. If your intention was not to operate "off the books" then why would you say that and use those exact words? Sure sounds like the owner is lying yet again. They continued to lie about what happened by saying the invoice was revised, the invoice was not revised because I asked for an extra day, in fact it wasn't revised at all. It was cancelled altogether because the owner became upset and thru a temper tantrum because he said he wasn't making enough money. Cancelling an official invoice from the business and asking someone to cash app or zelle you personally so you can avoid the taxes and credit card fees is not what I call revising the invoice. This business says they operate with professionalism so why does the owner not show that same professionalism. The bigger question is why is the owner of Detroit Moped Works selling bikes from his own shop personally off the books? That does not sound like a legit business operating on the up and up to me. The invoice I received from him was from the company Detroit Moped Works. That would indicate it's NOT some type of personal transaction. I'll attach a copy of the invoice received from Detroit Moped Works to purchase the bike. I want to be very clear. This did NOT happen because of any type of miscommunication. The owner of Detroit Moped Works straight up lied to me and backed out of the deal we made because he was greedy and decided he wanted to make more money from the transaction.

I have come to Zack's for about 15 years now. Ever since my parents gave me my first little 80cc…read moretoy. Prior to that my grandfather brought his Polaris work horse atvs here. It has been a staple in milan since before I was born. They do great work. Have a small selection of everything, can order anything. But most importantly they are very straight forward. I will continue to give them my business for years to come.

I started going to this dealership when I first started riding, based on the recommendations of all…read moremy friends who had been riding for years. It started off fine, no complaints. This year, for whatever reason (more on that in a moment), the service has fallen off the cliff. TWICE this year, I have made appointments for dropping off the bike, called the day before to confirm, and on the day I was to drop off the bike, there was a problem. So twice this year, it has been a total waste of time and money taking bike down there only to be turned away. The technician there seems to be really good, and knows his stuff. I really don't have any complaints with any of the actual WORK that has been done. The problem is in the front of the house, namely with the owner and the person he has answering his phone (which is his son, I believe). There seems to be no communication, and what's worse, there is no consideration given to customer service/addressing customer complaints. No sorry, no money off your bill, no bring your bike in next time and we'll make it right for you. Just blank stares. This place has gotten so bad, that I have chosen to go back to the dealerships. Dealerships are also known as "stealerships", and that's why I avoided them in the first place. But Zack's has gotten so bad, I have no choice but to go back.

There aren't many motorcycle shops in Oakland County that can expertly work on Harleys,…read morePeriod......I needed some minor work done and had it back running beautifully in short order. You can tell that he knew what he was doing just by looking at his shop and all the scooters he was working on. He also gave great insight on some areas of my scooter that I hadn't really considered. Some really cool stuff that will enhance my ride and keep it running smooth. I've had many Harleys over the years and have always found it EXTREMELY difficult to find a Dealer or a Person that is as passionate as you are when it comes to your Ride. You can tell when you walk in A&J that they are committed to delivering you quality service and a great product. You can clearly see the pride he takes in the service he provides and delivers. I will always confide in A&J when I need something tuned or done on my Scooter. I was truly thankful for the excellent service I received. FINALLY, a good Cycle Shop. AMEN !!!

The mechanic there is awesome. I needed tires installed on my motorcycle he took me in right away…read moreeven tho he had a lot of other big work to do.

Melissa and John were the most honest and down to earth people I have met in a very long time. They…read morewere personable and professional. Thank-You all at Cafe Racer for being the type of business rooted in old school values and customer service. Makes me look forward to my next visit!

Very friendly & knowledgeable people here, helped diagnose a major issue on my 2023 zx6r, and when…read morerepairs didn't go as planned they corrected the problem immediately

I got tired of dealers especially for routine motorcycle maintenance and found Thunder Valley…read morePowersports last Fall. I called to make an appointment, and right from the beginning, I was impressed with how friendly and professional they were. They were flexible and were willing to accommodate my schedule. Carl, the owner and primary mechanic was pleasant and knowledgeable, and answered all my questions without making me feel like he was rushed. I appreciate that. He even pointed out a couple of items that needed attention at my next visit, but I never felt he was trying to pad the bill and do unneeded repairs. Yesterday, Carl installed new tires and changed the brake fluid. Again, everything was done professionally, ahead of time, and as promised. Unlike the dealership, Carl did NOT scratch my rims - Thanks, Carl!!! And thanks, also to Fran in the front office who handles calls and makes appointments; she is a definite asset to the business. If you want reliable, professional service done on your motorcycle, give Thunder Valley a try. I hope to keep them as my go-to place in the future.

So glad I found TVP! I have older JPN brand motorcycles needed services and TVP did great job!read more