Zero out of zero stars. Bought a 2012 sled that was supposed to have been gone through enough for…read morethem to put a 90 day warranty on it and the sled was not even looked at. Had a laundry list of issues. 1. Was about to be loaded into my trailer with NO Carbides at all 2. Plastic hood would not clip on and would have fallen off 2 minutes down the trail due to the other plastic not adjusted correctly 3. Air box assembly missing all Velcro straps holding it to the frame At this point I took it back to them and they said they would go through it again and make it right. 10 days go by and it's UNTOUCHED. Waiting on parts they claim. I order the parts from river raisin power sports and they come in within 3 days. I take the sled home and come to find these issues 4. When handle bars are turned right, brake fluid pours out of the reservoir, lid screws were loose 5. Speedometer was not functioning, wires pulled out of a connector 6. Fuel gauge said full and was less than half tank..sending unit not correctly installed 7. Front shocks on completely different settings, one on 3.5 the other on zero 8. Non functioning brake / tail light, harness UNDER fuel tank unplugged and a burned out bulb in the tail light socket (service tech claims it was working when it left) IMPOSSIBLE! 9. Dry rotted hood straps that were ordered January 12, lowers came in top ones were wrong part ordered still haven't got the correct ones 10. Spark plugs had a bout 90 minutes left on them not 90 days, surprised the thing was even running with what it had in it. 11. Missing 2 springs on the exhaust, one holding the pipe to the muffler and the other holding the muffler to the frame. Upon further review, the sled having been in a accident all the bolts used to put it back together were installed with lock washers instead of the factory lock nuts. Over time would have vibrated loose and started falling out one by one. The upper shock bolt of the left shock has about two threads on the nut holding due the bolt being not long enough. The sled was a death trap waiting to happen if the shock would have came off running down the trail at 60 70 80 mph could have been shot off the trail and straight into a tree Go back and tell them I don't trust that thing to go riding in New York this weekend, take it back on trade and I'll buy a brand new unit off the floor, sticker price, cash sale.. ANSWER WAS NO FOR 2 DAYS! Owner would not even come out and talk to me about the situation. Get a call saying they will work with me I said ok what's the numbers and they had none to give me ? Waiting on February incentives ? your a dealer how can you not sell a new sled when some one wants to buy one. Went to river raisin power sports in Monroe and got exceptional service and walked out with a 2017 ski doo mxz 800 blizzard with a handful of free accessories and great discount on all other items purchased. Bright could have gained a customer for life but instead chose the other direction to go with the situation. To add to the lack of service from the service department, had an arctic cat f5 in at the end of November that hadn't ran in a few years to be check out and tuned up.. go to start it and pull pull pull till you turn blue. Go to pull the plugs and the brand new plugs they installed which still had no carbon on them.. were able to be taken out by hand.. no wrench needed..tightened them up and fired up on the third pull. Unbelievable what they send out the door of the service department.

Jerks. They talked my sister into cosigning for an ex-boyfriend's motorcycle, then laughed at her…read morewhen said boyfriend stopping paying his bills after they broke up. Now don't get me wrong, that was about as dumb of a decision as is humanly possible on my sister's part. But come ON, it's like they wanted me to come Yelp them and give them one star.

Took the Rider academy, it was fantastic. Shawn, John, James, and Tommy were great and very…read morehelpful. They were very knowledgeable, and could easily explain the concepts.

Took the MSF course here at Motown Harley , and just want to say thanks again to the great…read moreinstructors there . If you are thinking about taking this course and you are an absolute beginner like I am , over 40 and 1st time ever being on a Harley or whatever age or experience you have don't hesitate you will not regret it . Donna was awesome instructor she was very good at communicating and very knowledgeable and made our class very comfortable with the whole experience. I definitely will be back for an Advance course when I am ready . Thanks again to the whole staff I really enjoyed the whole experience and still enjoying it Completion day 4/18/25

Taking my 91 dodge Dakota convert all there to have them fix them portioning valve that's no longer…read moreavailable. They fixed it no problem replace two of my shocks price was reasonable Dan's a good dude. ! Thanks guys. !

I wish I could give ten stars! I have a 2016 Dodge Journey. The touch screen went dead about 4…read moreyears back and I talked to multiple mechanics, and did millions of hours of research on You Tube and the internet to try to figure out the problem. No one could help. I went to the dealer and they said I had to buy a new computer for several thousand$$, so I just let it go for all that time. Then I found out that, Tony (the owner and an old high school friend of mine) was a great mechanic so I had him give it a try. He diagnosed it immediately and repaired (not replaced) the computer and did multiple other service updates for an extremely reasonable price!! I'm recommending him to everyone I know!

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.