This place literally saved my life and gave me back my future. Their respectful, highly…read moreprofessional organization that will help you see results in gaining back your life.

I will admit, I was able to get sober at Mountainside; however that had more to do with me then the…read moreinstitution. This place is one big financial exploitation. When I was in detox they sent their salesman in to rip me off and get me to wire them an exorbitant amount of money in excess of the cost of treatment above and beyond what my insurance paid as they had me drugged up on Benzo diazepam. I was in detox for a week and then did 3 weeks in residence. First off the food is horrible! I was also injured as I was suffering from bad arthritis and bursitis in my right hip. There are no accommodations for disabilities, they have no real medical facility and their medical director is a joke! Also, they don't care how much pain you are in, as long as they are collecting their insurance money and picking your pocket. They even mark up the cigarettes you give them the money to buy by $2 a pack! Most of their holistic practices are basically to keep you occupied, not much on behavioral therapy. After two months of arguing with them they are still trying to keep half of the extra money they got me to wire them when they had me drugged up, so I have no choice but to take them to court and sue them for the rest of my money back and damages. Plus now I have to go through the ordeal of filing financial exploitation complaints with the Connecticut department of health, the Just council as well as an American with Disabilities complaint to the U.S. Department of Justice for the financial exploitation of a disabled person in their care. I left after 3 weeks of residency, after I witnessed them lie to another client who was in PHP and when he caught them in the lie they started making up fictitious complaints about him to have him thrown out. After I saw that, I told them I was leaving. I wasn't receiving any kind of really beneficial treatment anyway. The idea of Mountainside is nice, the actual care givers are very nice people who seem to care. But once you get to management, they are all just liars and money grubbing thieves who are just trying to take as much money from you as possible. The rate that people return there is also unbelievable, I ran into more than a few people who were on their third trip through rehab at Mountainside, that year! I personally would not recommend Mountainside to anyone. I got sober because before I got there I had decided that I had drank enough and that is why I succeeded. There was nothing at Mountainside that was of much help to me; actually it seemed to me that it would have been easier somewhere else as they were constantly trying to pick my pocket, never kept any promises and were just generally a huge pain in the ass. All they care about is collecting your insurance money and picking your pocket for as much as they can. Hoping, in my opinion, that you come back. I hear the return rate at High Watch is much lower, that might be a better place to look. One man's opinion, who has been there and had to deal with them.

My 32-year-old son went to arms aceas about2 months for alcholol use To stop drinking and wanted…read morea better life.. He started as an inpatient for about about a week to 10 days. He was treated with drugs. And given perscription meds to be on ..although he saw a Dr and a therapist. These appts were few and far between. With little real value. He was not alcholol free and continued the meds . All their treatment program did was add neds to his alchol use . To be fare, he did cut down on alchol use and switched to spiked teas Little to no history done , we his parents never been contacted. Little to no meaningful follow up . The result of his treatment now besides drinking he took meds daily. He was not alcohol I believe that their alcholol program a shame and scam.and can be dangerous And thete are others who posted the same Tara posted her brother was dead 5 days after he entered their facility . Sheb claims poor care , said aminals treated better ,and said, don't send anyone you love there . I agree . Although there are other factors involved ,there drug based program is not suited for everyone and their lack of screening and almost no follow up . Just handing out meds weekly was a primary cause of my son's present state in the hospital in intensive care and if he lives will never be the same. All his hopes and dreams gone. Our family shattered. This is not what he wanted nor us

It's a 28 day short term rehab what I liked about it was that on the third day they gave me the…read moresublocade shot other places made me wait 2 years I had a good time , lots of people use it as a shelter they are strict and keep you away from the women it was a good place good food only thing is was non smoking

The Pines meets all the care needs of my 105 year old Mother. Everyone there has been very helpful…read moreand understanding.

my friend's mom was in the rehab at Pines. She was in pain, so when the pain management "doctor"…read morecame, he put her on a very high dose of oxycodone. She became mentally incapacitated. She was not only incapable of doing any physical therapy, but was unable to feed herself or lift a cup of water to her mouth. We went to see her and her lips were dry and chapped so we brought the water straw to her mouth so she could drink. Her eyes stayed closed and she moaned and cried the entire time we were there. I tried to ask her questions but she couldn't answer us. She was like this for days. They eventually sent her back to the hospital where she awoke several hours later with no recollection of what had happened. I feel sorry for the patients that have no one to advocate for them.

As a previous resident of that disgusting excuse for a nursing, be afraid. The treatment, or lack…read morethere of, is horrendous. Family owned means they dont report to a larger company, no one to make sure they give certain level of care. Instead, they hide things with the staff they have had, including the nurse practitioner and head of nursing. I watched my dying roommate suffer because her breathing treatments were not on time, and the call nurse button did not bring a nurse immediately but after 5-10 min an aide who would say the nurse was coming but sometimes it was hours. Be ashamed wolcott view manor. You are the last people many have, and will see.

Do not bring a loved one here at any cost. Never saw a doctor and the APRN is uncaring and…read morecondescending. My parent was not only neglected but suffered abuse at the hands of management who tried to demean and bully us. Don't walk , run from that so called facility they don't care unless you want to have pressure areas and lose all function. Shame on you !!! State of Connecticut notification also .

The care my brother has received here has been a miracle. He has multiple medical issues and the…read more Prognosis from the Doctors at the hospital were very grim. Since my brothers admission The sweet Social worker Latoya, PT,OT,speech, Dietary,laundry, house keeping ,Nurses,CNAs, maintenance , and Maxine cna and all the team work thanks to everyone my brother is thriving. He went from being bedridden on a feeding tube incont,wounds to ambulating with a walker eating meals now. Being a nurse for 35yrs myself I know how hard this job is and living in Florida I cannot see my brother that often but I speak to him 2 to 3 times a day and the peace of mind I have after speaking with him to hear how well he feels means everything. Thank you all and God Bless all for your hard work. Eileen Farrell

Their waste water treatment facility, tucked in the back of their property, spews sewage 24/7 for…read moremonths on end. The fetid aroma, environmentally unsafe and toxic to all living beings, is an indication of how they treat their patients. The place has been in violation for Y E A Rs and flagrantly refuses to repair/rebuild it. This is the perfect place to kill off someone you hate - no one will be the wiser!

Horrible place. My husband has "fallen" 4x in a matter of 3 weeks in being there. No one answers…read morethe phone. No patient updates after being takin into emergency room for a "fall on his head"!! Plan on calling Attorney General's office to report incidents since arrival for rehab after hip surgery. Weekend staff almost non-existent. Cannot say enough about the poor level of care at this facility.

Well, apparently I wasn't the only one kept in the dark about my loved one's problems in this…read moreplace: https://www.nursinghomesite.com/inspections/075338/GOVERNOR%27S_HOUSE_REHABILITATION_%26_NURSING_CENTER immediately tell a family member about situations? Really?

Overall no complaints about my treatment stay at retreat. I was told my insurance covered 100%. 4…read moreyears later they send me a $1000 bill with a three year billing period.... After they went out of business! Ha! Nice try.

Amazing food cooked daily, staff that always cares about your well being and you can rely on them…read moreat anytime of the day. I would highly recommend retreat to anyone that is on the edge of getting help. The type of care they gave me was something I will never forget. By far the best rehab I have ever seen in CT. Last but not least, the people I met at this place have changed me to be a better person and take my addiction very seriously.

The worst place!! My mom is there and had to have her moved. she was getting worse instead of…read morebetter. Nobody returns phone calls they do not keep you updated with medications or how the patient is doing. I've asked several times never received a call. They do not pay attention to the patient. The state should come in there and watch how it's ran.

This place is the worst and I wouldn't send my worst enemy here. They left my boyfriend in his own…read moreurine and waste multiple times, ignoring the call bells and not checking in for hours. My boyfriend suffered damage in his spine and was unable to move any of his limbs, multiple times he became stuck and hit the call bell just for no one to come for over an hour. There were times he wasn't fed his dinner until 1am, and many times staff would come to check on him while on their phones, disregarding what he said. At one point he requested to go to the ER, as he was getting worse daily and wanted to see a doctor, he was refused twice. Had to wait until he was at a doctors appointment and demand to be sent to the ER from there just to get there. Turns out the doctor confirmed he should have been sent the moment he asked because he urgently needed another surgery. They tried to wipe it under the rug that he was getting worse and would have continued pretending he was fine if the doctor hadn't advocated and listened when he said he didn't want to go back. They messed up taking him to appointments, making him miss them and did less than the bare minimum for therapy. The staff there are only there for a paycheck, spending most of their time on their phones and ignoring their patients. Don't send your loved ones here, they'll end up worse than ever before

I recently finished rehab at GRPT. I worked primarily with Joe who was very professional and…read moreknowledgeable. He designed a customized exercise plan for me to follow as well as a post discharge plan for me to follow at home. Jean and Lauren, at the desk were always available to provide information regarding scheduling and insurance issues. The entire staff was friendly and supportive, particularly Nealy, a therapy assstant who helped me so much while performing my exercises. I totally recommend this facility to anyone needing rehab, looking for a warm, comfortable and effective environment in which to recover. Rosalie W.

Glen Rock Physical Therapy is outstanding in every way and I recommend it 100%. Prior to going…read morethere I had been to 2 other PT places which were ineffective and unprofessional. At Glen Rock PT I worked with Paul, the owner, who was outstanding. He spent time listening to me and working with me to find the best way to deal with my symptoms and also to help me to build my strength back. Paul never rushed and was very compassionate and thought "out of the box" regarding ways to help me heal and improve. I can not say enough about the excellent treatment I received from Paul in addition to all of his staff. I also worked briefly with 2 other of the PT's - Brian and Kathy and I received excellent treatment from them as well. All of the staff members (the aides, the office staff) were extremely kind and helpful. I would never go anywhere else!

My Guilford House experience was outstanding!! The management, Nursing , and Aide staff were…read moreattentive, caring, kind, etc....and so many more accolades. The Physical therapy staff was always accommodating to my time and provided me with the utmost care! I consider myself a bit of a food snob but the food at Guilford House is definitely above any hospital or medical rehab facility that I have attended. With all that being said, I would definitely recommend getting Physical Rehabilitation there. A Caring and Clean Environment!!

Scary place - residents are not bathed regularly - maybe once a week; dead flowers everywhere;…read moregarbage overflowing - should be inspected; staff are hostile. Recreation is limited compared to Evergreen Woods down the road and so is this facility