Had an 11am appt on Saturday and no one showed up. Place is still closed at 2. No call from them…read more No one answering the phone. Entire day thrown off. Terrible business operator. Stopped by at 11pm just to be sure they wasn't any mixup between am and pm and they were still closed. At least 1 additional person seemed as perplexed as I was.

I got a Blonde balayage & some highlights. Done by the amazing Esmerelda! This salon is cute,…read moretrendy & snuck into the bishop arts area. They do excellent work & always make sure their clients are well taken care of. They are reasonably priced & very talented. Would definitely recommend.

I have held a membership at this location for 5 billing cycles, paying $1,702 total. My membership…read moreincluded 22 services over that time. I have used 5, leaving 17 prepaid credits I have never been able to redeem. Here is what happens every single visit: staff confirms my available credits at check-in, I receive my service, and at checkout I am told they do not know how to apply the credits. The manager is messaged and I leave without a resolution, every time. I have reached out following multiple visits and have not received a single response. This is not a one-time miscommunication. This is a repeated pattern of collecting monthly membership fees while consistently failing to honor what those fees cover. I have full documentation of every charge, every visit, and every unanswered follow-up. I would like this resolved.

LOVE this place. A great place to get makeup AND hair done all in one place. Their makeup is great…read more(I have some at home and it's super pigmented and a little goes a long way. Their hot tools are also phenomenal (I have the straightener and love it). Any location is great, you can't go wrong with any of them!!!

I recently got my eyelashes done by Jane and I couldn't be happier! From the moment I sat down, she…read morewas so professional and made me feel completely at ease. The lashes look absolutely stunning and they really accentuate my eyes. I've also received so many compliments.

I can't recommend for brow services. The brow shaping service is not consistent…read more Good music and chill studio vibes.

I had my full glam hair & makeup done by Omar...and OMG let me tell you how AMAZING he is!!!!! Such…read moregreat energy!!!! You will immediately LOVE him & his work....perfection!!!! He was so warm and welcoming and I instantly knew he would be my go to makeup artist here in Dallas. Seriously he is so adorable and positive and TALENTED!!!! True artist who knows his craft!!! I cannot wait to come back again. You wont be disappointed. I left feeling sooo beautiful

To say I am disappointed would be an understatement. I really hope this was an "off" day and this…read moreis not something that occurs constantly. I am such a big fan of Jake and recently listened to a podcast in where she talks about striving to provide the best customer experience. Her team failed to live up to that promise. I think it may have been a lack of communication issue. I really do hope that's all it was. I scheduled a make up appointment the day of. I called the location and confirmed date and time. I live an hour away and was looking forward to being glammed up at The Body Labb with a MUA I had heard/seen so many great things about. I arrive to my appointment right on time. I had called ahead to advise them I would be maybe 3 minutes late and the young lady who answered the phone was so polite and said to not worry about it. So there was notification of me still planning on arriving to said appointment. No one greets me and the MUA I booked with had someone in the chair. I assumed maybe that appointment was late and it was about to finish up. I don't know anything about make up so I could not determine if it was half way in or almost done. After 35 minutes of waiting I finally said I was such time appointment and asked the MUA if i had some time to run to the store to grab something to drink. The MUA states yes. I go and purchase the drink only to come back and have the MUA tell me they are feeling ill and cannot take care of me. This is 45 minutes after my scheduled time. The person offered to have the other MUA work on me but that person had a few people there. I felt like if I accepted I would be an inconvenience and I would also be pushing my upcoming plans even more behind. My original person apologized and offered a discount for the next time I book and was very polite. I would've really appreciated a phone call to cancel the appointment if the person was feeling ill. I was there for 50 minutes total with no idea that my appointment would not take place. I could've tried getting in somewhere else. I declined the offer of the other MUA taking care of me because at that point I felt that i would be pushing my plans back even more. When I called to advise them on the probability of being late, I would've appreciated them to tell me that the appointment was canceled due to illness. I would've been understanding of that even if I was already close by. Maybe the MUA didn't relay the message of leaving for the day to the young lady who answered the phone. I hope this never happens to anyone else and this simply was an off day.

Have booked several appts for 3 of us and one person showed up and the other one did not show up or…read moreanswer my text messages. They want to charge me for this because said she showed up and I didn't respond even though I did respond within 2 minutes but she decided not to respond! Horrible customer service and charged me for the service along with charging me another $265 which is unknown and does not include the other charge for the Pro's who showed up. If you would like to be charged and robbed for services you did not even receive and one that they are not even able to explain where that charge came from but still charge you for

if you are looking to apply to this job. I would consider saving your time. it was highly…read moreunprofessional and the vibes were weird I'm not gonna lie. the lady administering the zoom where we had to show our skill as an audition was not answering to other peers when asking a question. I guess she left? I was also almost finishing creating my makeup look and the host had kicked me out. whether it was a mistake or not. this is not a company I would trust. I wasted 1 hour of my time doing a makeup look. ( that didn't even get acknowledged)

BOOK SHAINA! she's super passionate with what she does!…read moreshaina brought health back to my hair after i thought my hair was too dead to revive. she treats my hair like it's her own hair. what i admire about her so much is she's always willing to learn more to keep up with trends and provide the best service that she can. my hair is really dark since i have asian hair and going blonde is not easy. a lot of hair stylist don't know how to lift dark hair but SHAINA DOES!!! she's a 10/10 and she will always make sure your hair looks good and healthy. BOOK SHAINA!!!!!!!!

I don't even know where to start when it comes to my hair journey. I've basically attempted every…read moreat home coloring system available and when I first sought out a professional, it would still be a hot mess. No one could get past the brassy tones whenever I asked to go lighter and I was on the verge of giving up. That was until I met Diana Dao who is absolutely PHENOMENAL. One of the best things about her is that she actually listens to what you want, evaluates the health of your hair, gives you realistic/honest options, and is so personable. Before, I thought that I could achieve my blonde after one appointment, but later learned from Diana how important it is to keep the integrity of your hair. Because let's be honest, no one wants broken, brittle hair! Her work ranges from natural colors (blonde, brunette, black, etc.) all the way to fun colors (rose gold, teal, etc.) and they're all breathtaking! I'm going to be honest and say that I've never even considered anything other than a blonde/brunette, but now I want to just let Diana take the wheel. Her work is beautiful! She truly worked magic on my hair. After 2 sessions my blonde is ashy, healthy, and bright! I don't think I could ever trust someone else with my hair. So you can bet that I've already booked my next appointment with her! She is amazing and I'm completely obsessed with her work. Therefore if you're in the Dallas area I highly recommend that you check her out!

Tony created us into HOT masterpieces! He did the makeup on…read moremy mom, daughter and myself for a quinceañera celebration in the family. I am very particular on my makeup but Tony did an exceptional work! Despite my oily skin, the makeup stayed all night and at the end of the night the makeup still had a matte finish. Tony is highly recommended and I would not hesitate to use his services again. Give him a call and book your appointment ;)

I met Tony through his Instagram hair color giveaway. Let me repeat that, a HAIR COLOR GIVEAWAY…read more What Cosmetologist offers a hair color giveaway? This is what makes him so different, he truly cares about his clients and wants to be sure they are satisfied. He asked me constantly if I liked my hair, or if there's anything I wanted him to change. He has a great personality and is hilarious. He also recommended some good hair products for me to use. He took his time to make sure my hair was perfect! Will definitely be returning, my overall experience was amazing :)

Got haircuts for me and my daughter. Reasonably priced, great conversationalist, good with kids. I…read morewill definitely be back!

She is amazing and my hair and makeup turned out fabulous I recommend 100% and great conversation.read more