We had our 2022 RAV4 in for an odd issue, accumulating water in the doors, and Terry mentioned that…read morethere was a bulletin that Toyota had put out right away. Had us scheduled in and turned around the parts in a couple of days. As always, Terry and team were courteous, friendly and on top of it. Thanks Susi and Mark Newmarket

I recently purchased a 2019 Toyota Corolla, which not only is in great shape and no issues to…read morereport, but the service I experienced from initial contact to the quick reply and test drive along with the purchase was a smooth process all around. I dealt with Kevin Li and he was professional, courteous, patient and answered all my questions throughout the course of the sales process. I highly recommend this dealership and Kevin Li if you are looking to purchase a vehicle.

Customer Service is the worst. Called several times to arrange to buyout my vehicle with finance,…read moreNO ONE ever called me back. Finally reached out to another dealership for help, unfortunately they couldn't assist without it costing me another $650. I recommend you shop elsewhere.

Every time I go here I'm treated like family. Nathan, Tony, Andrew, Jason and Roman have made my…read moreexperience like no other as well as the service guys (and gal) are highly knowledgeable and upfront with you on turnaround time and all associates costs. HIGHLY recommend going to see these guys, they'll put you in something nice and work with you to make your budget fit.

I own a 2008 Hyundai I went there to see if I could replace my key fob which has died the sales…read moregenius !!! looked at my old one and told me it could t be replaced because it's not a Hyundai remote and offered no further advice, except to go back to the dealership where I bought it I know the car is old and so am I 86 yrs old I guess he saw no gain in it for him Absolutley disgusting behaviour what a great example of Hyundai customer service

I recently took my car in for a routine oil change, but when the service was finished, the advisor…read morecame out and claimed that they had thoroughly inspected my car and discovered a list of issues that needed immediate attention. They said my brakes, rotor ball (or something like that), spark plugs, and HVAC system all required work. The total for everything came to $3,000, and I was told my car was unsafe to drive off the lot. Naturally, I felt uncomfortable spending such a large amount of money on the spot, so I decided to get a second opinion. I took my car to a trusted family-owned mechanic shop in the city, and to my surprise, they found absolutely nothing wrong with my car. It's running just fine. I would strongly advise against trusting this place. It seems like they're more interested in making money off unnecessary repairs than actually helping customers.

I had a great experience with the purchase of my first BMW. I went from an F150 to a BMW…read moreconvertible, quite a change. Phil was excellent! He explained the pros/cons with a convertible. Very knowledgeable with the car and never pushy. He followed up very quickly with any updates on the purchase and completely transparent with all details. I'll definitely be a return customer. Alice was also amazing through the financing part. She really explained all my options. Thanks again, PC

3.5 years of ownership on my current car, lifelong owner of BMW. From the original sale to the…read moresubsequent service, I had yet to have a single positive experience. When I finally had enough, calls and emails to management went unanswered. Buying, leasing or service: go anywhere else.

Richard, Brian, Mike in Service and Rene in Parts are among the few employees left at Sterne who…read moretruly exhibit empathy, compassion, and a sophisticated sense of customer service. Both are equally fantastic at what they do. To be honest, the only reason I continue to return to Sterne is because of Richard and the combined service team as well as Brian, who is also excellent. While most people expect the Sales department to be the highlight of a dealership experience, that is definitely not the case here. The Service Department is the true standout of Sterne Acura. Sales is just sales, but this service team is truly special. Huge shout out to Mike from Service as well--he did an amazing job helping me out!

Family own dealership. Great facility with great people both from sales, financial services and…read morealso service. Very professional and up scale.

Last week I had to take my baby (my 2010 Jeep Patriot Limited 4x4) in for service. Out of no where…read moremy windshield washer fluid was not pumping out and with the salt and snow of this time of year, I was virtually blind while driving. While I didn't purchase my vehicle at this Chrysler dealership they obviously honored my extended warranty and were quick to take my vehicle in for inspection. The part needed was out of stock across the board and they had no way of getting me the part. I was told that as soon as a part was available anywhere in Ontario it would be mine. I typically avoid dealerships for any type of service based on the sheer cost and gouging you incur. However for things covered under warranty i have no qualms about paying them a visit. The staff here are exceptionally friendly and thorough for the most part with their explanations of processes and what will need to be done. My car was dealt with about a week later and in that time in between I received an extra status check call to let me know how the part order was coming along - a great service! In addition, their shuttle service while your vehicle is being serviced was extremely convenient.

My husband brought my car into to get a few things looked at and get a quote for repairs. After…read morepaying $197 to diagnose problems, we were quoted $1,700 to fix my horn. We took the car back home because we couldn't afford that. Out of curiosity my husband opened the hood of the car to look at the fuses. One was loose so he popped it back in and now the horn works. I was told by Dan in the service department that the technician checked the fuses. Apparently not. They would have charged us $1,700 to fix that! Don't trust these guys people!!

Great service and price. Was able to accommodate with short notice. Next time I need work done I…read morewill certainly be returning.

I have only good things to say about this newly found gem. I've done oil change, changed off winter…read moretires and fixed a bent rim at GT Precision Auto. The price is the best I can find in the neighborhood; owner Gorazd is professional, efficient and went extra miles to serve my needs. I will definitely come back for future services. And I'd highly recommend GT Precision to anybody who wants professional, fast, affordable auto services!