I brought my 2016 Audi Q5 in on December 15 for a scheduled 115,000 km service, including a brake…read morefluid flush. During the service, the advisor, Albion, contacted me and said the front brake rotors were corroded and the pads measured 5 mm. He specifically asked whether I had noticed that the brakes felt soft. When I confirmed this, he recommended replacing the front brake discs and pads to address the soft brake pedal, at an additional cost of $1,730. I approved the work based on this expert recommendation. After picking up the vehicle, the brakes still felt soft and required deep pedal travel to stop. When I followed up the next day, I was told that soft brakes are "common in older Q5s. And no adjustments can be made to resolve this issue." This is unacceptable. If the brake softness is a known characteristic and not something that replacing discs and pads would resolve, then recommending a $1,730 repair as a solution was misleading and unnecessary. I paid a significant amount based on professional advice, only to be told afterward that the problem was "normal" and effectively unfixable. Brakes are a critical safety system. An Audi service center should provide accurate diagnostics and honest recommendations, not sell costly repairs that do not address the customer's safety concern. This experience felt deceptive and has completely eroded my trust. I would not return here and cannot recommend this service center to anyone who values safety and transparency. Stay away from Audi Newmarket for your own sake.

I am writing this to warn anyone considering the 2025 Audi SQ6 e-tron. After waiting over a year…read morefor my factory order from Audi of Newmarket, I have been left with a vehicle that has significant, recurring safety malfunctions and a dealership that offers zero accountability. Despite being marketed as a flagship of innovation, my vehicle has suffered from the following critical failures since delivery in January 2025: High Voltage Electrical System Malfunction: "Drive with caution" warnings. All-Wheel Drive & Charging System Failure: Multiple system-wide malfunctions. ABS & Driver Safety Monitors: These systems frequently shut down entirely during normal Canadian weather (light rain/snow), disabling collision-avoidance features. When I raised these life-threatening concerns, the General Manager at Audi Newmarket admitted to me: "I am very familiar with the 'system unavailable' messages as I experience them too." It is professional negligence to continue selling these vehicles while acknowledging that even management's own cars are failing. The dealership claims the car is "too new" to fix, and Audi Canada has been completely unresponsive to my repeated attempts to reach them. Audi of Newmarket and Audi Canada have shown zero consideration for customer safety. If you value your safety and want a reliable EV, do not lease or buy this vehicle. I am now forced to escalate this to regulatory authorities to hold them accountable. In normal Canadian weather rain, snow & the vehicle frequently reported that safety systems were unavailable. This directly contradicts Audi's own marketing claims about advanced collision‑avoidance and driver‑assistance technology. The repeated failures of the safety monitoring systems, especially under normal driving conditions and inclement weather, raise significant concerns about the reliability and safety of this vehicle. I believe these issues warrant immediate investigation and intervention by the appropriate regulatory authorities to ensure consumer safety and to hold the manufacturer accountable for addressing these defects.

Friendly local dealership with a very good reputation. Owner is very honest and will go to nearly…read moreany extent to insure a satisfied customer. I have so far purchased two of my cars from them and I cant wait to bring them more business in the future. The owner has gone above and beyond for me on numerous occasions. You simply don't see used car dealers like this any more, I would definitely recommend them to friends and family!

I had a fabulous experience dealing with Limestone Motors. After owning a car riddled with…read moreelectrical issues, I was feeling a little nervous about buying another used car. Someone recommended Limestone to me, mentioning that they had bought many reliable cars from them over the years, so I gave it a shot. Frank, Rob and the rest of the team were extremely friendly, courteous and delivered a great overall service. Not only was their customer service top notch but they were very professional. You can tell by speaking with them that they are knowledgeable and really care about their clientele. There was never any pressure to purchase or any hidden fees along the way. I ended up buying a great car, with an immaculate service record for a really good price. I would definitely recommend Limestone to anyone looking to buy a quality used car.

I had a great experience with the purchase of my first BMW. I went from an F150 to a BMW…read moreconvertible, quite a change. Phil was excellent! He explained the pros/cons with a convertible. Very knowledgeable with the car and never pushy. He followed up very quickly with any updates on the purchase and completely transparent with all details. I'll definitely be a return customer. Alice was also amazing through the financing part. She really explained all my options. Thanks again, PC

This is the worst BMW Dealership I have ever experienced. Not only is the attitude of the sales…read morebad, the service quality is also terribly disappointing. I bought a Demo BMW X5 here, and after a couple of months, the shifter trim broke. And followed by it, the parking break lever also detached from the Center console. We went back for a warranty claim, and the staff who worked there claimed we cleaned the car too often, resulting in the damage. After a year the car was purchased, the crack engine light turned on, turns out the automatic vents at the front of the car was broken. We went back to claim the warranty, however when the warrant was approved, we had to wait basically 2 months to get the car fixed. 2 months is an incredibly long wait period to get a car repaired for such a small issue. However, because of the lack of loner cars they have at this dealership, or some management issue in the service department, I had to wait very very long. When I revives the loaner car, it was incredibly dirty, and poorly maintained. However my sales person called me in an incredibly disrespectful attitude saying he received complaints that the loaner car was dirty, which I find genuinely hilarious, as the loaner car was dirty the way I received it. Around the same time period, the exterior front grille started to peel paint, and the interior window switch trim started to bubble and peel off. We went back for a warranty claim, and the sales came to us and said to us this problem is not covered by warranty at all, no matter which BMW dealership you go to, you will not be able to claim it. (As sales, it is not your decision to tell me if or if not a warrant can be claimed...) However, I went to BMW Markham to claim the warranty, and in 2 business days, the exterior grilled and window switch trim was approved, and could be replaced. This was genuinely the worst experience I had purchasing a car, especially from a BMW dealership.

Most expensive test drive I've ever been on. I put a deposit on a used car and I had to back out…read moreof the sale and they would not refund the deposit. I will never deal with this dealership again nor would I recommend them.

I took my Nissan Maxima Platinum to Newmarket Nissan because I was getting a chassis module error…read moreon dashboard. They made me to take my car 4 times and they charged me $1268 to simply repair a wiring issue. After all frustrations and going back and forth, I noticed that back up camera is completely shut off. I brought this issue to my advisor ( Stephen Plumley) and I was told they need to replace the entire unit for $4000 despite the fact that display was working previously. I have no doubt that they messed up the wiring. I got a hold of the service manager (Aaron Miceli) and he was completely arrogant and helpless. Simply said, they are all incompetent and unprofessional. I do not recommend this dealership to anyone. Take your car someplace else and save yourself a lot of time and money!

I own a 2008 Hyundai I went there to see if I could replace my key fob which has died the sales…read moregenius !!! looked at my old one and told me it could t be replaced because it's not a Hyundai remote and offered no further advice, except to go back to the dealership where I bought it I know the car is old and so am I 86 yrs old I guess he saw no gain in it for him Absolutley disgusting behaviour what a great example of Hyundai customer service

I recently took my car in for a routine oil change, but when the service was finished, the advisor…read morecame out and claimed that they had thoroughly inspected my car and discovered a list of issues that needed immediate attention. They said my brakes, rotor ball (or something like that), spark plugs, and HVAC system all required work. The total for everything came to $3,000, and I was told my car was unsafe to drive off the lot. Naturally, I felt uncomfortable spending such a large amount of money on the spot, so I decided to get a second opinion. I took my car to a trusted family-owned mechanic shop in the city, and to my surprise, they found absolutely nothing wrong with my car. It's running just fine. I would strongly advise against trusting this place. It seems like they're more interested in making money off unnecessary repairs than actually helping customers.

Purchased a 2010 Hyundai touring for a great price and under 9pm. Driven it 5 months and not one…read moreissue

terrible experience inquiring about a vehicle. met with unprofessional customer service from…read moreMatthew Sarchuk. Will take my business elsewhere due to this "salesman" behaviour

Matthew, the Sales consultant was a joy to work with as was Nathan, the financial manager. It was…read morejust before closing of business for the day that we arrived and were getting turned away but Matthew noticed us looking at a car and asked if he could help us. The rest is history. I believe we were there at the right time, as was Matthew, to get this transaction completed. Thanks so much Matthew and Nathan!

Corrado and Rick and the entire team did a first class job on my 2019 Terrain recently. Top notch…read morefrom beginning to end. Fixed it with authorized GM quality and first line factory specs. Perfect! Greg from Newmarket.

I bought my vehicle at another local dealership but started bringing it to Highland Chevrolet…read moreCadillac for service on the recommendation of a friend. Their team does not disappoint! I appreciate their honesty and especially that they do not employ scare tactics. I have had my previous vehicle serviced elsewhere where they make it sound as if your vehicle is not road-worthy, in an effort to achieve sales. Gord, Kevin and Erica are really great people to deal with. They recommend service for certain items but don't intimidate or bully you into completing it. In one instance, Gord suggested a regular maintenance item but my bill was already steep with other needed work and I asked him if I could defer it. He said, "certainly." This is the kind of service you need for your "baby" so that you can have many trouble-free road trips and missions and errands. If you own a GM vehicle, you need to take it to Highland for service. Trust me, you'll be glad you did!

WOW!! what a great experience with them, Cassandra and George honoured their agreement and provided…read morethe highest standard of customer service. I have already advertised their services to other potential clients. They are so wonderful to work with.... they will find what you need, at a price you can afford!!

I love my first SUV, Smart Auto Financial is ther right choice to help people to get a vehicle! I…read morewould recommend this this place is so excellent!!!