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    Highland Glass And Mirror

    4.3 (13 reviews)
    Closed 9:00 am - 5:00 pm

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    Photo of Ken W.
    75
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    8

    1 year ago

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    4 years ago

    Helpful 3
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    4 years ago

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    5 years ago

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    2 years ago

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    6 years ago

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    Photo of H S.
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    6 years ago

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    5 years ago

    I've been using Highland glass for various projects for over 10 years. They do high quality work and are reasonable. Ask for Eddie

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    Photo of R. 7.
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    8 years ago

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    9 years ago

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    10 years ago

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    8 years ago

    Terrible customer service. I walked into the business and the woman behind the counter did not even acknowledge me. I left.

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    10 years ago

    I called for a window replacement and everyone was very nice and helpful. I highly recommend this place thank you Highland Glass.

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    Review Highlights - Highland Glass And Mirror

    After buying new furniture, we decided to have glass cut for some of the pieces.

    Mentioned in 2 reviews

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    Avila Glass & Mirror

    Avila Glass & Mirror

    4.5
    (33 reviews)

    Highly recommend this company. I called with an emergency situation where my dog broke 2 windows,…read moreand they got out here first thing the next morning. They will be my new go to glass guys.

    Based on all the positive reviews I expected better, but despite a good start, quick response to my…read morerequest, it went down hill. We made an appointment for Monday afternoon at 4:30, he never showed and when I reached out he said he forgot to add it to his calendar. Okay, things happen. We made another appointment for Thursday, again 4:30, i came home about 4:20 to find his business card in my door. I called, he said that he had it down for Thursday afternoon and showed up at, if I understood him correctly, noon and when I wasn't home just left, didn't even call, just left. He said that he could still make it tonight possibly around 5:30, to which I agreed, but I felt it was reasonable to say that if he couldn't make it, I wouldn't try rescheduling again. His response was that he doesn't really work on a strict timeline (paraphrasing) and that he knew my time was valuable so he would pass on the job. My job is a relatively small job, I want to add a dog door to our slider, so I get it the it wasn't worth his time, but then say no at the start, don't give me a rough quote and then schedule an appointment just to miss it. Several people I reached out to have already told me they don't do the work I'm requesting, which is fine. I can't judge the quality of work, but the customer service, at least in my case, wasn't good.

    Safe Glass Window Replacement

    Safe Glass Window Replacement

    3.3
    (38 reviews)

    My husband called him at 10:30 PM on a Saturday night. We uploaded pictures of the Shattered…read moreglass, he told us what he would charge to replace it as well as the date he could come out. He is working by himself, bottom line he did a great job and he was very professional. The price he quoted us was fair. We highly recommend him.

    !!!!!!DONT USE THIS COMPANY!!!!! I had a window replaced from this company on June 2,2025 it is…read moreSeptember 16,2025 so literally 14 days after there "30 day" warranty, we'll today as I stated above is 3 months 2 weeks after and the window fell out when I was cleaning it. Mind you you dont need to apply pressure to really clean a window, when I called to speak to them about them fixing there mistake it was the absolute worst customer service I've ever dealt with in my life! The guy didnt even ask for the address to look up the account for the repair, immediately asked for pictures and immediately said he has no records of it being done! Immediately said it would fall out the same day not later. Well my boyfriend called from his phone to set up the appointment/order to get it done. So he literally already was not trying to do something about this from the beginning. Had my boyfriend call, he asked for pictures so we sent them, asked for the receipt of course sent all that, stated he would review them and call back. About a hour later we call back since he never called back to his paying customer, he once again said it would fall out the same day, that the warranty is past 30 days that it wouldn't have fallen out from there work. Rude as can be even called me "homie". Let me tell you, the screws they used were self tapping well supposed to be and yet they didnt lock into anything, there so tiny its insane! They used double sided foam and glue that it still wet to this day!! They refuse to fix it even though its not my fault this happened it was clearly the work this company provided. Now it has to be done by another company and paid for AGAIN!!! Also wanted a paper receipt but they dont give you one and by the way he says they wont do nothing without a paper reciept so watch out for this also! I want the window done right and the money back for the first one and now this one that the owner is paying for this time. This is not right by any means at all. PLEASE, I BEG YOU, if you can use someone else for your services needed please do it!! If I could give them 0 stars thats what would happen by all means. L

    Highland Glass And Mirror - glassandmirrors - Updated July 2026

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