We just used them for a big move and it was a great experience from beginning to end…read more They were the only ones to offer up front to send someone to look at our place to get a great and accurate estimate. They also strove hard to gain our business even giving us an awesome rate. In the end the move took longer than thought and they had more people come out, but maybe we moved more stuff too. Everything was handled very smoothly, and they take credit debit and e-transfer which is awesome. They also packed for us the day before which helped tremendously.

Very poor communication? Is it just yelp?…read more Looking for a formal quote to submit to Alberta WCB just like one would have to for social services or any other government identity paying for the move! Quoting job per hour and not giving me distance did not help Neither did stating $3000 or around there?

A great little operation, very helpful and service oriented. Have used them a few time and will…read morecontinue to do so. Along with moving and packing, they also have storage facilities, so if you need some of your things to be stored between moves, they can handle that for you. I discovered that I needed to get some stuff out of my boxes from storage and they had them pulled and ready for me to look through, making the whole process very easy. Would definitely recommend them to anyone asking.

A great a experience with Whitby and Tower! The work was exceptional. Nothing was broken or…read moredamaged, the movers wasted NO time and prices are very reasonable. No "hidden fees" or any sort of extra charges. The final move was even a little below my estimate! Have already recommended them and will certainly use them again in the future! Thanks Paul, Bill and Don!

5 Star. We've moved quite a few times and these guys were the very best. They were very efficient,…read moreorganized, friendly, professional with a great attitude. Everything went smoothly and according to plan. I would hire them again without hesitation. All our items were well protected and they went above and beyond on the move out and back in. I can't speak more highly of their work.

I asked for a move quote a week before moving and Sam gave a very reasonable quote. Mine was a…read moresingle bedroom apartment move and the crew was fantastic. These folks work with few insurance companies in Vancouver area so they are very diligent and efficient. I had a two persom crew and they moved everything perfectly. Highly recommended!

A family member recommended this moving company after their recent move…read more We were VERY pleased with the service that was provided. It was easy to book our date. They were customer focused, accommodated our date change, were very courteous and friendly. The movers worked quickly and were very careful with our furniture - using special wrap to keep things safe. I dislike moving, but Metro Van Movers made the day easy and actually fun. My husband and I both highly recommend this service.

We found MVM because of their unique offering of reusable, heavy-duty totes instead of cardboard…read moreboxes for moving. This is an excellent way to reduce waste and ensure your items arrive at your new home safely. You will need to pay a cash deposit up front of $15 per box, to be returned once they collect the boxes. This was great and I wish more companies offered it. We had three packers for three hours the first day which was speedy and efficient. Both days they arrived early which I really appreciated. The second day we had three movers, however they moved a bit slower than I would have liked. One of three of the workers stayed in the truck the entire time and did not rotate with the other workers, who started showing signs of fatigue after several hours (understandable). I understand getting tired, but towards the end of their work my instructions were not followed and boxes were placed haphazardly on our first and second floor rather than where I asked them to be. It took them almost two hours to get from our old to our new place, during which time they mentioned stopping for food and water (but I was charged the full time). I want these guys to get a break and asked if they would get one, but never got a clear answer, and I think I paid for all the time anyways. All and all, we enjoyed using this service and would recommend it for anyone tackling a big move in Vancouver. They could work a little faster, but all of my items arrived safely which was my primary concern.

The initial home assessment was going to be 3_4 hrs top. I had provided an address of the…read moredestination of the move however a week before I had chosen another address and informed the general manager of this. On the day of the move an emergency had arose and one of their regular guy couldn't make it so we had to with another guy. Between having the regular mover explaining how to move things and his lazy pace the entire move for a single condo cost me more than $700 when it should have costed me about $500. Max. On top of that he charge me another 1.5% due to that they didn't know of the new location until the day of the move! The general manager obviously didn't update them and I had to pay as a result. I was upset for the service and lack of professionalism. The temp guy should have known that he was paid by hour and shouldn't be on his mobile while he was walking back and forth to the truck, very slowly. I moved before and used 2 younger guys in their 20's and the entire move was twice the distance and took less than 2 Hrs. These guys are close to 50s. You be the judge. I emailed the general manager and explained to him that I was disappointed because service was great from the beginning. Charging that amount for a small move and within about 20 blocks is ridiculous. Well I never received an apology nor a response. I guess they could careless after they walked of off with the cash. I wouldn't recommend them to anyone.

I tried Left Coast Movers on the recommendation of my sister who had recently used them and had a…read moregreat experience. I'm an easy customer - very willing to see the best in any service provider - however there were a couple of things that really bothered me about the service we experienced. First things first, the two guys who showed up were perfectly nice. They showed up on time and didn't bat an eye when our flat was still rather chaotic on the morning of the move. So that was good. However, I was slightly horrified that they didn't bother to wrap our furniture in moving blankets before loading the pieces onto handcarts. I watched as piece after piece of fragile, expensive furniture was carted away unwrapped including a coffee table we had shipped from the UK and a teak sideboard that was our wedding gift. Both my husband and I were too nice to say anything to the movers but in retrospect, we should have especially since it was raining outside and pieces got wet. We would have wrapped key pieces ourselves had we known they wouldn't be wrapped by the movers. We underestimated the time needed for the move - our fault - and asked if the movers could stick around another hour. They agreed. However, it turned out that they had been promised a last-minute job if they could get across town by a certain (unrealistic) time. As a result, they were rushing so quickly that they broke several plastic boxes that they stacked together. Since they were in such a rush to leave, we paid them with a pretty generous tip and said our good-byes. Unfortunately, it was after they left that we realized these boxes had been broken. I know that they use different teams to move so this review really is only for the team we had. That said, as a small business owner myself, I wouldn't be very happy if customers were experiencing subpar service under my branding.

I don't advise you let such dishonest people into your home, nor should you trust them with your…read morepersonal items. These guys showed up with minimal supplies, parked their red Tesla, in my driveway, blocking in both me and my neighbor, despite there being ample parking directly in front of our house. It never crossed their minds, that blocking this communal driveway might be an inconvenience to the people who use it. How can a moving company arrive at a job underprepared, then bill the customer for procuring the very supplies they should have initially provided? Furthermore, we were charged by the hour for the two employees who went hunting for supplies. While two movers went supply hunting, and little to nothing was being done in our home, we were charged an hourly rate for 3 movers, because the moving company failed to bring necessary supplies, and by "supplies" I don't just mean boxes. I'm talking about the scissors, tape, tools, dolly, etc. We had been pleading with them for weeks to provide us with a detailed receipt because the charges for supplies were so inflated that we suspected an error. It required our assistant doggedly pursuing them day after day before they finally furnished us with an itemized receipt. This is not an honest company. It is poorly run, with poor leadership. If Yelp allows it, I am going to attach a copy of the invoice so everyone is able to take a look at exactly what this moving company sent us, the inaccuracies and inflated charges. Please keep in mind these charges are in CAD not USD.

I will definitely use Brothers Moving Services for my next move…read more They provided professional, efficient service in a friendly manner at a reasonable price. I had only one item, but they came the same day I called and took great care with the delivery. Great service! Marilyn H.

This was our first time using this company, and it will be our last…read more We hired 2 professional movers+ truck at an hourly rate. What we got was a man and his teenage son, who sadly was very slow, unclear on what he should be doing and not good at taking direction. The move went 2 hours over the quoted price. Lesson learned.

I've moved alot over the years & used a few different companies. None of them were as professional…read more& efficent as 1-Call Movers. They treated my stuff like it was their own. They were fast, efficent & careful! They showed up on time and worked hard until the job was done. I would hire them again in a heartbeat. If you're looking for mover who care this is them!

Amazing move with the most professional gentlemen ever. Sebastien and Ryne were so caring,…read morethoughtful and polite. They worked hard and everything was moved safely and perfectly. They wore masks at all times indoors and we really appreciated that!! Thank you so much for a great move!!

Great company, very professional work. The movers themselves were professional, arrived on time and…read moredid a great job. Very quick, hassle-free move. Would definitely recommend to others that are looking for a good moving company in Vancouver.