I called prior to walking in to find out if they would be able to fix my glasses that were bent at…read morethe base of the arm, the piece attached to the lens under the screw. They informed me that they could with the fee of 5$. I walked in and they were very pleasant and nice to me. The employee there, his name is Barry. He fixed what I thought would be an impossible task. I went to 1 other opticians office and they weren't even able to help at all because of how awkwardly the bent was on the glasses. I am more than pleased with his work and I can wear my glasses again, which means the world to me. 5$ to turn back time? Steal! Thank you so much!!!

Really nice caring people who took their time to find a frame that looks great and fits me well too.read more

My grandmother and I went into LensCrafters hoping to get her eye glasses repaired. Not only did…read morethey fix her glasses for free, but they were helpful in making future eye glass recommendations as well. They were super friendly and I would highly recommend!

Dr. Elmore is great! Very nice, clean and modern office. Dr. Elmore took her time to make sure I…read moreunderstood each test, did additional tests to make sure everything was correct and was very friendly and professional.

My wife and I moved to this area last August and picked Eye Physicians of SW VA for our annual eye…read moreexam. The clinic is very up to date and the staff are knowledgeable, helpful, and friendly. They have a good selection of frames and good prices. We each bought new glasses and look forward to our next visit.

Ive been happy with my exams but billing has really became an issue. After being told the exam…read morewould be no more than $25, hours later they called and said I had a $170 bill. Had I known this, I would have went elsewhere. The glasses I got previously were garbage from the get go. They were never comfortable or fit right. Save yourself the problems and go elsewhere.

Decided to give them a second chance. Picked out frames and was told they would call me to tell me…read morethe price. I received no call. I called and left message that I await to learn price and that I was not giving them a blank check. Still no call back. So I called to say just forget it, I'll go somewhere else.

Be very careful. I spent over 1000.00 on glasses. Asked for specific lenses and did not get them,…read morebut paid for them. Also did not get a receipt except for credit card with amount only on it. That was my biggest mistake!

Dr. Cook is fantastic. His staff appear to follow his lead in their care of the patient and in…read morecarrying out their assigned patient tasks. This begins with signing in as you enter the office building through to your discharge with copy of return appointment, any referrals and prescriptions to your pharmacy. Dr. Cook has a great knowledge of the eye and all that entails and in his ability to make his findings well understood by the patient. There is no time constraint when he is with his patient. He is very personable and puts the patient at ease, feeling that he is in the best caring hands available. I am a retired Registered Nurse and am perhaps very alert to how I am cared for. I can tell you, without reservation, I have never had better care or felt more trusting in what I am told in regard to my condition. I cannot recommend him high enough. He is a Blessed man and the area is very fortunate to have him as a physician and an individual.

We've been going to Mt. Empire for 30 years. The drs. are thoughtful, take the time to talk and…read morelisten (even though our daughter has many disabilities). My husband has a condition the recurs frequently, and he is always treated correctly. Sometimes you do have to wait, but it is because they do their jobs AND take the time to listen. They have treated us for glaucoma, cataracts, uveitis and other problems.

Great staff. Quick and easy eye exam. Great eye glass frame selection. Turn around time for…read moreglasses: about 10-14 days.

Reasonably priced even without insurance. The doctors were attentive and courteous and the eyewear…read morespecialists were very nice and helpful as well. Adequate selection of eyewear, especially if you are looking for something trendy and practical. If I had a complaint it would be that one of the receptionists was a bit curt, but it didn't affect the overall level of service.

I got the most thorough eye examination I've ever had there…read more The physician Dr. Shawna Feeley is knowledgeable, personable and professional. The entire staff are delightful. I highly recommend them. I needed my first prescription glasses and they had many chic options to choose from. I went with Gucci! Dr Feeley specializes in Dry Eye Disease. I have already implemented her recommendations in my daily routine. I'm happy I found Envision.

Good thorough work up. Nice facility and great staff. Communication with doctor needs some…read moreimprovement. My last appointment was for a general exam to get my new prescription. The doctor thought it was a followup to an emergency the month before, which they handled expertly and graciously as it was 4:30 on a Friday afternoon.