I am very impressed by this practice. I was met promptly and professionally. I waited less than 5…read moreminutes to be seen once I checked in. Throughout my eye exam, everyone was very pleasant and professional. Time was taken to answer my questions. I also love that you can complete the history questionnaire online before your appointment. They have very convenient hours and calls are promptly returned.

over a week ago I suddenly lost vision almost completely in my right eye, I'm already blind in my…read moreleft, I'm scared and called to get seen, my doctor was not available, I had to beg to see the standby doctor to make sure whatever was happening did nor need immediate assistance. I had an appointment to see Dr Klienman in 3 day, the staff cancelled that appointment even though nobody also would treat whatever is going on. Why do that to me? so they rescheduled for 7 days later to the Bristol office, sent a confirmation to my phone, I got there and the receptionist gives my a blank look and said it was canceled, I said why? she just stared and said reschedul. This use to be a caring organization, not anymore, now after much begging and pleading supposedly I'm scheduled for January 14. They are our only choice in Tri Cities area of Tennessee

Have been a patient of Dr Larzo for several years and he has been very professional, carin, and…read moreconcerned about my vision. I would have lost vision in both eyes had it not been for him. I would highly recommend him or his associates for eye treatment. a wonderful staff at these offices

I needed a new eye dr since my retired. I have been here multiple times for contacts, dry eyes and…read moreglasses in the last 2 months. They sent me the wrong amount of contacts 6 months instead of the 1 year I paid for, called then they sent the 1 year instead of just 6 more months. Meaning I had to take back the others which wasn't a problem. The rebate was expired and then they didn't have a rebate I needed. I came to pick up my glasses at the same time and got ignored for 30 mins while someone else picked theirs up after my appointment to do so. I have never felt so uncomfortable at an office while I'm supposed to be a paying customer. Then I had to go back to get my glasses adjusted bc the receptionist gave them to me

dr feeley was wonderful. she took the time with me. she looked at my old glasses in order to…read morehelp me with the former poor script that i had been given from another place of business. dr feeley spent a great deal of time and attention with me. she went the extra mile by going out to the fitters and helping pick out frames that would look good on my narrow face. dr feeley took her time with the exam and was very capable. i would reccomend her. the best........

My initial experience with Dr Bowers was great. He was able to diagnose an eye condition and give…read moreme the correct prescription, something none of my former doctors had done. His office rescheduled my next appointment and have now attempted to reschedule the new one. Both times the new appointments that were offered were months in the future. They offered me appointments with other providers but extremely disappointing to wait this long for Dr Bowers and now be cancelled again.

We have been fighting there insurance manager for years. My wife has two insurance's and has never…read morehad a co pay . One is with med a care and they say they have never filed a claim with them but they say they have. So now we have to do there work. Do Not use these people. Eye doctors are a 5 star on what they do.

I called prior to walking in to find out if they would be able to fix my glasses that were bent at…read morethe base of the arm, the piece attached to the lens under the screw. They informed me that they could with the fee of 5$. I walked in and they were very pleasant and nice to me. The employee there, his name is Barry. He fixed what I thought would be an impossible task. I went to 1 other opticians office and they weren't even able to help at all because of how awkwardly the bent was on the glasses. I am more than pleased with his work and I can wear my glasses again, which means the world to me. 5$ to turn back time? Steal! Thank you so much!!!

Really nice caring people who took their time to find a frame that looks great and fits me well too.read more

Dr. Cook is fantastic. His staff appear to follow his lead in their care of the patient and in…read morecarrying out their assigned patient tasks. This begins with signing in as you enter the office building through to your discharge with copy of return appointment, any referrals and prescriptions to your pharmacy. Dr. Cook has a great knowledge of the eye and all that entails and in his ability to make his findings well understood by the patient. There is no time constraint when he is with his patient. He is very personable and puts the patient at ease, feeling that he is in the best caring hands available. I am a retired Registered Nurse and am perhaps very alert to how I am cared for. I can tell you, without reservation, I have never had better care or felt more trusting in what I am told in regard to my condition. I cannot recommend him high enough. He is a Blessed man and the area is very fortunate to have him as a physician and an individual.

As a new resident of the area, I needed an eye doctor for an eyelid issue. This place was…read morerecommended and it turned out to be an excellent choice. The staff is friendly and accommodating. The wait was minimal and the service exemplary.

I have no issues with this practice other than Dr Carlson. He is unkind, uncaring, cruel,…read moredisingenuous, and disfiguring. Do not have surgery with him if you would like to be treated with dignity and respect and not be left with your face disfigured. He should not be practicing plastic surgery and that is not only coming from me but also the plastic surgeons who saw what he did to me. Heed my warning and do not let this man make any incisions in your face or you will live with the same regret I do.

Dr Carlson and his staff were great. My daughter was very nervous before her eye exam. Dr Carlson…read moretook the time to make her feel comfortable and made her visit a positive experience.

Dr. Bunning has been my eye doctor for a few years now. He is absolutely amazing!!! I take…read moremedicine that requires an eye exam ever 6 months and each time I am very pleased with him and his staff. I would highly recommended Dr Bunning