I have been going to this practice since before it moved to this location, so decades. The new…read moredocs, Dr. Harrison and Dr. Hunt, have kept the old tradition of extremely professional service. Appointment time was kept promptly, which to me is the hallmark of a well run practice. BTW, some of the whiners giving bad reviews complain about delivery times. All practices (even Wal-Mart and Sam's) are at the mercy of the optical labs. While this has not been my experience here, it's an issue for any optician's office - small or large. Like only 2 companies dominate the market world wide.

After going through my eye appointment. I was told that my glasses would be done in two weeks…read more Never got a call, so when I did call in they told me unfortunately, my glasses came in incorrect. I was told it would be another two weeks. They're trying to put a rush on it. Another two weeks went by, never received a call after two weeks. So I called and they told me that my order was lost in the mail ‍.I again received no call from them. I called to find out if they were in after another two weeks. I was finally told "oh yes, they're in." I never got a call to find out any of this from them! I was hoping for an apology or something from them, but nothing. That's not the only problem I've had with this place. Be careful.

Dr. Reeves and the whole Reeves Eye Clinic staff are the best in the area, as far as I'm concerned…read more I'd been to another local ophthalmologist before switching to Dr Reeves and, by comparison, the two doctors were like night and day. The other doc was abrupt and impatient and he didn't want me to ask any questions. His demeanor indicated that he just wanted to check my eyes and get on to his next patient. Afterwards, I felt like I'd been on an eye assembly line! Next!!! For this visit, Dr. Reeves came in, looked at my "chart" and looked at my eyes and he talked. He patiently answered all of my questions. He also took the time to discuss a genetic eye disease that I just found out that I have. From beginning to end, I was treated like a special patient and when I left the clinic I was totally at peace with the care I'd just received. I've already recommended Dr Reeves to a friend, who's already made an appointment to see him. My eyesight is very important to me, as is my time and the specialist care I need to keep my eyes healthy. I highly recommend Dr. Reeves.

I think Dr Reeves is okay, but the business office that runs the place is horrible. I've been…read morecalled in for apppointments and then cancelled on. Yes I have missed an appointment and I get chaged 36 bucks! I have had to wait long periods of time, and when it comes to paying the bill - they make it very difficult to do so as their on-line payment portal never seems to work correctly. I'm definintely going to hope I can find a different place to go to.

We were paying $400 a year for eye insurance. Plus $70 in copays for exams. My kid's crappy glasses…read morewere $150 with the "insurance discount". Her contacts were $650. We cancelled insurance and took her to Stanton. Her exam AND contacts were $240. Her glasses were $101. The exam was computerized, it changed the machine on her face between 1 and 2. At the last place they couldn't get her pretty normal prescription right. Stanton had no issues and my kid is happy with her contacts. Plus the staff was A+

The two guys that waited on me were super friendly. I walked in without an appointment and they got…read moreme in very quickly. I got a pair of glasses and six month supply of contact lenses for a good price. They waived the fee for the eye exam. I got a decent pair of good looking frames. I thought because it was a discount store,They would have all ugly frames, but I found some decent ones for around $79. My experience was far superior to any other optician I've been to.

Great clinic! They were able to get me in quickly after I checked in. Eye exam went well. They all…read moreanswered all my questions. Very friendly staff. Overall great experience!

Very friendly staff, easy to get to from Johnson City and little to no wait time. Glasses and…read morecontacts take about 2 weeks (which is normal) and they will attempt to accommodate pick up if you are unable to be there by closing. Lots of frames to chose from and was in/out in less than 1 hour total.

I needed a new eye dr since my retired. I have been here multiple times for contacts, dry eyes and…read moreglasses in the last 2 months. They sent me the wrong amount of contacts 6 months instead of the 1 year I paid for, called then they sent the 1 year instead of just 6 more months. Meaning I had to take back the others which wasn't a problem. The rebate was expired and then they didn't have a rebate I needed. I came to pick up my glasses at the same time and got ignored for 30 mins while someone else picked theirs up after my appointment to do so. I have never felt so uncomfortable at an office while I'm supposed to be a paying customer. Then I had to go back to get my glasses adjusted bc the receptionist gave them to me

dr feeley was wonderful. she took the time with me. she looked at my old glasses in order to…read morehelp me with the former poor script that i had been given from another place of business. dr feeley spent a great deal of time and attention with me. she went the extra mile by going out to the fitters and helping pick out frames that would look good on my narrow face. dr feeley took her time with the exam and was very capable. i would reccomend her. the best........

Dr. Carlson's office is equipped with the latest technology to aid in their optical assessments…read more The staff members are always friendly & courteous and the eye exams & diagnoses are thoroughly & clearly explained. Wait time was about 15 minutes. I've been a patient of Dr. Carlson's since he took over the practice in Johnson City & I've found him to be thorough in his examinations and accurate in his analysis.

Got a call 30 minutes or less from appointment time that they were understaffed and could not…read moreaccommodate the contact fitting we were scheduled for. What the heck has happened to this once very reputable business? It has seriously taken a nosedive. We are now going to be a month out from original appointment to do contacts (if they can accommodate that appt). Sad. Your understaffing is not your customer's fault and customers should be notified before 30 minutes to appointment time.

Dr. Cook is fantastic. His staff appear to follow his lead in their care of the patient and in…read morecarrying out their assigned patient tasks. This begins with signing in as you enter the office building through to your discharge with copy of return appointment, any referrals and prescriptions to your pharmacy. Dr. Cook has a great knowledge of the eye and all that entails and in his ability to make his findings well understood by the patient. There is no time constraint when he is with his patient. He is very personable and puts the patient at ease, feeling that he is in the best caring hands available. I am a retired Registered Nurse and am perhaps very alert to how I am cared for. I can tell you, without reservation, I have never had better care or felt more trusting in what I am told in regard to my condition. I cannot recommend him high enough. He is a Blessed man and the area is very fortunate to have him as a physician and an individual.

As a new resident of the area, I needed an eye doctor for an eyelid issue. This place was…read morerecommended and it turned out to be an excellent choice. The staff is friendly and accommodating. The wait was minimal and the service exemplary.

I have no issues with this practice other than Dr Carlson. He is unkind, uncaring, cruel,…read moredisingenuous, and disfiguring. Do not have surgery with him if you would like to be treated with dignity and respect and not be left with your face disfigured. He should not be practicing plastic surgery and that is not only coming from me but also the plastic surgeons who saw what he did to me. Heed my warning and do not let this man make any incisions in your face or you will live with the same regret I do.

Dr Carlson and his staff were great. My daughter was very nervous before her eye exam. Dr Carlson…read moretook the time to make her feel comfortable and made her visit a positive experience.