Dr. Cook is fantastic. His staff appear to follow his lead in their care of the patient and in…read morecarrying out their assigned patient tasks. This begins with signing in as you enter the office building through to your discharge with copy of return appointment, any referrals and prescriptions to your pharmacy. Dr. Cook has a great knowledge of the eye and all that entails and in his ability to make his findings well understood by the patient. There is no time constraint when he is with his patient. He is very personable and puts the patient at ease, feeling that he is in the best caring hands available. I am a retired Registered Nurse and am perhaps very alert to how I am cared for. I can tell you, without reservation, I have never had better care or felt more trusting in what I am told in regard to my condition. I cannot recommend him high enough. He is a Blessed man and the area is very fortunate to have him as a physician and an individual.

We've been going to Mt. Empire for 30 years. The drs. are thoughtful, take the time to talk and…read morelisten (even though our daughter has many disabilities). My husband has a condition the recurs frequently, and he is always treated correctly. Sometimes you do have to wait, but it is because they do their jobs AND take the time to listen. They have treated us for glaucoma, cataracts, uveitis and other problems.

Great customer service!!!! Folks are knowledgeable and answered all my questions. I was in and…read moreout in an hour and fifteen minutes!

I normally hate going to get eye exams, but the Bristol America's Best staff made it a wonderful…read moreexperience. Everyone was so nice and went the extra mile to help me with my contacts. I wish I could remember the name of my doctor but he was very professional and kind! He really helped me out by finding me a trial pair I could leave with. I really wasn't expecting them to be able to find a pair the same day as most other vision centers I've been to are out of stock or don't keep lenses close enough to my prescription. Nate was so nice to talk to as I was paying and super informative with helping me understand the trial brand I was leaving with. Him and the guy who did the initial test on my vision were very transparent with prices as well. I've been tricked before at other places into paying extra at eye exams, but I was so thankful for the transparency. You can tell everyone there really loves their job and it was an overall great experience! I'll definitely be making this America's Best my primary location to visit.

I have to both Kingsport and Bristol locations. I take Plaquenil and special tests need to be done…read moreto make sure the medication is not causing damage to my eyes. I loved Monica that was in Kingsport, but she left , and Torrey, but I have full confidence in all of them.

I went to Dr Carlson and Associates in Bristol, TN today and am extremely happy about how the visit…read morewent. The entire process was a great experience, even received personalized instruction/training for contacts from Harley. She is very knowledgeable and was a great help! I saw Caitlin Follansbee OD and she was wonderful! I recommend this office 100%

My grandmother and I went into LensCrafters hoping to get her eye glasses repaired. Not only did…read morethey fix her glasses for free, but they were helpful in making future eye glass recommendations as well. They were super friendly and I would highly recommend!

Dr. Elmore is great! Very nice, clean and modern office. Dr. Elmore took her time to make sure I…read moreunderstood each test, did additional tests to make sure everything was correct and was very friendly and professional.

Dr. Bunning has been my eye doctor for a few years now. He is absolutely amazing!!! I take…read moremedicine that requires an eye exam ever 6 months and each time I am very pleased with him and his staff. I would highly recommended Dr Bunning

I needed a new eye dr since my retired. I have been here multiple times for contacts, dry eyes and…read moreglasses in the last 2 months. They sent me the wrong amount of contacts 6 months instead of the 1 year I paid for, called then they sent the 1 year instead of just 6 more months. Meaning I had to take back the others which wasn't a problem. The rebate was expired and then they didn't have a rebate I needed. I came to pick up my glasses at the same time and got ignored for 30 mins while someone else picked theirs up after my appointment to do so. I have never felt so uncomfortable at an office while I'm supposed to be a paying customer. Then I had to go back to get my glasses adjusted bc the receptionist gave them to me

dr feeley was wonderful. she took the time with me. she looked at my old glasses in order to…read morehelp me with the former poor script that i had been given from another place of business. dr feeley spent a great deal of time and attention with me. she went the extra mile by going out to the fitters and helping pick out frames that would look good on my narrow face. dr feeley took her time with the exam and was very capable. i would reccomend her. the best........

Ok. Appointment was 5:30. I got here at 5:15. It is currently 6:15 and i have yet to see the eye…read moredoctor. So my suggestion for anyone who values their time. Don't go here.

From the owner: Dr. Torrey J Carlson & Associates is the local eye doctor to see for all of your eye care needs in…read moreBristol, TN. As your local Bristol optometrist, Dr. Torrey J Carlson & Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 554 Pinnacle Parkway Bristol, TN 37620 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.