Excellent job on our classic '87 Benz. Fine line replaced the interior seats and carpet and it looks like new. The communication was great and the staff is friendly. Highly recommend! read more

Nice father and son team but getting them to answer the phone isn't going to happen. I took my 2002 Yukon XL as it needs a new headliner, I also bought a new driver side seat cover and armrest cover for an install. I can't reach them at all and it's been two weeks. read more

Family owned businesses Very cool staff. Got the job done within 4 hours. Raul a very nice guy. I would definitely recommend this location. read more

Javier has upholstered items for me. Each time it was excellent work perfect timing and such a kind. The work that was has been about 3 to 4 years ago. And now looks new. I recommend highly. Their experts and their craft. Of course I wouldn't call on anybody else for my work. Thank you so much for your greatness. read more

Father & Son shop. Very experienced and you can trust them to do quality work. I have brought several items through the years. 10/10 would recommend. read more

Raoul and Mike are incredible! They replaced the soft top on my convertible, repaired the 2 leather seats in the car, and repaired the seat on my antique motor scooter. Their work was perfectly done. The car looks new! Their prices are extremely reasonable and their turn around time is always fast. I like these guys a ton and will keep coming back as long as they let me! read more

Highlands did the upholstery on our renovated jackknife bed in our RV. Beautiful job that still, after 4 years, looks brand new. read more

Highlands Upholstery - Furniture Reupholstery Near Me - North Highlands, California

Do not bring your stuff here. In 35 or so years of being a consumer, this was hands down the worst experience I've ever had. The Owner (or person you deal with at least) is a hot head and has zero inclination of what customer service means. My story starts 10 to 12 weeks ago when I went in to have some boat seats reupholstered. I was told they would be ready in about 2-weeks. No problem as I was not in any rush. At least 6-weeks went by and I didn't hear anything so I stopped back in to find my stuff untouched. At that time the guy helping me offered no apology and basically said I don't know what you want me to do about it. I should have taken my business elsewhere, but instead asked how much longer and was told about 2-weeks again. I said I could wait a couple of more weeks but really needed it to be a couple of weeks this time. After this conversation another 4-weeks went by and I didn't hear anything so I stopped by again. Guess what, the seats still hadn't moved from their spot in the corner 12-weeks earlier. The guy comes to the counter and I said I'm checking in on my seats but I see they're still sitting here. He says "oh yeah, I might not be able to get to it." At this point I have every right to be angry but all I said was you need to have the courtesy to let someone know when things aren't going as expected. He offered zero apology, got defensive and went into his whole what do you want me to do about it routine once again. He then says so take your seats as if I had any other choice when you just said you don't think you can get to them. I kept my cool but once again stated that it wasn't good business and that he could've called me. At this point he basically lost his mind. I'll quote one of his line here "what the F is wrong big dog; your arms don't work"? "You need me to carry your stuff out"? I said no I'll handle it and he say then what the F are you doing still standing here. I could've lost control right here but held my composure and went about carrying my seats out. He comes over and tells me to get the F out of his shop. He then brings the last cushion out to the parking lot and said F you to me several more times despite no further provoking on my part. Beyond the way I was treated and the fact that we could've easily ended up at blows had I not held it together, I've now lost 12-weeks and have to start back at square one. It is amazing to me that anyone can conduct business in the manner and keep the doors open. Do yourself a favor and take your work elsewhere. Anywhere else will be better. read more

I was so happy with the job done by Highlands Upholstery. They repaired the chair backs, added new material and the upholstery job was perfect. They marked where I needed for easy installation when I brought the pieces home. I've had many jobs done by them and will continue to recommend them to everyone. Thank you. read more

Highlands Upholstery - Furniture Reupholstery Near Me - North Highlands, California

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Raul is extremely friendly and helpful. They also have very fair pricing turnaround time. I highly recommend this business.

I had a tear on my drivers leather seat and some seams that were coming apart. I'm so glad that I took my car to Highlands Upholstery. From the time I called to make the appointment to the time I picked up my vehicle, they were so polite and professional. The seats looks amazing and it was done in 1 day. Besides how nice it looks, you can't tell that any work was done. Thank you Raoul and staff. I will definitely be back and will refer people your way. read more

Raul and his son were super nice and helpful. I had a terrible headliner on my sl500 that had old adhesive and old glue everywhere and they were able to replace it with a clean new headliner that matched my visors!!! read more

I took my car in to have the center console repaired. After the employee Mike evaluated it he said, he could repair it, but I also had a puncture hole in the leather from my dog. So, he gave me the option of redoing the whole thing for a great price. Mike did an amazing job, and I am very very pleased, I would recommend them to anyone that needs upholstery work done. Thanks again. read more

I needed a custom shade top made for an off-road vehicle. I spoke with Raul, and scheduled to bring the vehicle in. After bringing my vehicle in, I went over all the details with Al, the person who would be making the top. This was a unique top with custom detail, but Al listened and paid attention to every detail. Al modified my partial existing top, and added new sections just like I asked. The work turned out perfect. Can't wait to use this top off-road! The initial concept for this top when I originally scheduled with Raul, required more material and more work. The final concept and completed work required less. Without me having to ask, Raul adjusted the price from the original estimate. Thanks Al, and Raul. Great job! read more

I have been coming to this shop for a very long time. I had the drivers seat repaired in my 1996 Ford Probe. I had the drivers seat repaired in my 2006 Ford F150 and just recently I had a new convertible top replaced in my 2001 BMW Z3 Roadster. All jobs done perfectly. The top on my roadster is absolutely great! OEM perfect! The price was great, the product was great, the time frame was exactly as stated when I got my quote. That's 24 years I have done business with these people. You can't get a better recommendation than that. Thanks Highlands Upholstery. read more

Had them add some cushioning to my rv seats, came out terrible and they actually broke items. Had to have the work redone at a different shop. Definitely don't recommend this place. read more

I drive past this place ALL the time and with a baby on the way, it was the only upholstery place I knew of when I decided it was time to get my droopy headliner and seats redone. Oh my! Quality work is an understatement! You can see in the craftsmanship that the time and care was really taken to make sure they did the best job possible. A decent price and super friendly guy at the counter. I would recommend to anyone for anything and will keep them in mind for the future! read more

Based on the reviews we were excited to give this place a try. I called about getting a quote on some cushions and were told we could come on by. We arrived within 20 minutes and were told that the furniture guy had just left, but if we left our cushions they would call us with a quote. A few days later my husband called and was told that the furniture guy was very busy but would get back to him. A week later we went back and picked up our items, having never heard from them. When we walked in and told the woman behind the counter that we wanted to retrieve our items (which we still sitting where we had left them in the front area the week before) because we hadn't had any call back, her response was 'that doesn't surprise me'. A major bummer, but we happily found another place that was open, reasonably priced, and had our items done in less than a week. read more

It is impossible to describe in words the fine work done by this establishment. I've had two vehicles, one they rebuilt the front seat on a 1976 Ford Pick-up years ago when Raul ran the counter. And now recently my 2007 Jetta that needed the headliner replaced and Raul's son Michael was at the counter. Fine work, or is it exquisite craftsmanship, or a masterpiece of artistry that describes the jobs done for me. I don't know...but job well done guys.....WELL DONE. And at a very fair and reasonable price too. They know the upholstery business through and through, five stars for fine work to Raul, Michael and Highland's Upholstery. Thank you.... read more

Took our 16' trampoline mat in for a repair on two of the straps that the springs hook onto. The service was great, they didn't even charge me. They asked if I wanted to reinforce the other 82 straps for $40. I decided to wait. Two weeks later I had another strap broke so I decided it was time to have all the straps reinforced. We took it back in and were quoted $100. We explained they told us $40 two weeks prior but they wouldn't budge and insisted they would have never quoted that low. Terrible customer service. read more

I wanted to support local business so I brought my vehicle seats in to be reupholstered with a custom touch. We were told it would take 2-3 weeks. I stayed in contact every few weeks and was told they were busy with other jobs and that mine would be started that next week. I called for 8 weeks...always friendly, never rude but still got the run around. Finally I asked if they could be done within 2 weeks and was told that custom cars do not pay their bills, the big jobs from corporations and dealerships are more important and that they do not appreciate feeling pressured..THEY told me TWO WEEKS. Picked up my undone seats that day. I didn't appreciate the lack of customer service. read more

We have had multiple repairs done by highlands starting from 2 convertible tops first on a mustang and another on a Camaro my dad has the Camaro 6 years later still in nice condition. Have had car seats padded and restitched for my parents Acura and Jeep Grand Cherokee as well as a headliner for my Jeep Cherokee. Just had a motorcycle seat done and asked for modifications and a special request and they called me just before they did it to make sure they were doing exactly what I wanted. They told me it would be done in a week and it was done just short of a week. Love their work, and the prices are fair. I will be continuing to bring my work back to them. read more

Poor service and lack of communication as I can say I called to get a price quote on my headliner to be fixed and the guy named Raul told me to take a picture of it and send it to his phone so he can see the picture so I do and he tells me he will give me a call back so I'm like sure never expected a call back and very unprofessional service Raul has the poorest communicationI ever witnessed within a business of you promise to call your customer right back do it or you won't be in business customer service comes first Raul so end of the result negative stars if I could to bad yelp won't let me !!!! read more

I had my beloved 1997 F-150 seats redone last week. I tell you I was really sitting on the fence about reupholster versus buying a new truck. My truck runs great, looks good and fits my needs, except the seats were shot. I took it in and Raul carefully looked at it, gave me a ton of information about different ways they could redo the seats, gave me options of material, methods, and costs. I decided to take the chance and in two days, my truck looked brand new again! I am really impressed by their service, knowledge, and skills!~ Yes, they are in an old building, yes it could be a contender in a "Hoarder" series, but if you are looking for top-notch upholstery at a very reasonable cost, then go to Highlands Upholstery. I will recommend them any day of the week to family, friends and anyone else! Anthony read more

I brought my mothers victorian style chair to North Highlands Upholstery to replace all of the fabric that had been worn out. They took extra effort and did a fantastic job. I am so pleased with the quality. Highly recommend!!! read more

I had my convertible top on my Porsche replaced here. Raul and Mike were courteous and quoted me a reasonable price for doing this job that I thought was a bit too much for me to try myself. When I got the car back the next day, the top was installed perfectly and the car looked great. I got instructions on how to assure the top would stretch into place correctly and go up and down as it should. This is a great place to go for convertible top installation. read more

Wonderful service! Once the fabric was in our 6 dining room chairs and 4 barstools were completed in two days! All the chairs look marvelous. read more

Based on Anthony's review I decided to go with Highlands even though I live in Napa. The savings was worth the drive. So glad I did. They were able to squeeze into a single day of work, the installation of my new (replacement) convertible top for my BMW Z3. Not just quality workmanship...that extra level of customer service so I didn't need to stay overnight. All in all, I saved over $300 by using Highlands AND, got great work!! read more

These guys are great! They helped me pick the right foam for my mini-project of redoing my dining room chairs. He took me in back to look at options and then cut 4 for me using my sample that I took off an existing chair. Great customer service. The place was busy too, many people working in back. Great to see a local business so busy like this! read more

Had my headliner done on my truck. They did a great job on the headliner, but when i got my truck back the outside was covered in spots of glue. When I mentioned it to them they said that when they sprayed the new glue on the new headliner the over spray must have gotten on the truck. They did not offer any compensation. read more

Brought in a center console from my 2000 Ford F-250 that needed to be recovered. Highlands Upholstery matched the color and texture perfectly and the workmanship was first class. Their price was in line with other upholstery shops in the area. I would visit them again for my upholstery needs and I highly recommend them! read more

Worst service I have EVER experienced. I walked in and asked for a rough estimate to refoam and put material i already have on my bench seats for my 64 Cadillac and he just laughed in my face and was a huge jacka** so bad to where i just left in the middle of him attempting to talk to me. I would not tell anyone to take their business to highlands upholstery. I know im not. read more

I have taken numerous item to be recovered, repadded, carpet redone in my car. These guys can match colors with vinyl even the rest of the car interior is done in leather. The service is great, the prices are right. The turnover for a job is prompt and accurate. The shop may look a bit dated, but as long as I've lived here in Sacramento, I heard and experienced that these guys are the best. They have been around as long as I can remember. Great Job Guys! read more