I wanted to find a hospital where both my husband and I could get our COVID vaccinations. My…read morehusband has heart failure so I wanted to get his vaccination in a hospital, just in case he had a negative reaction. I was fortunate to find St. Anne Hospital (formerly called Highline Medical Center) in Burien. I got appointments for us both last Thursday. We waited in line to register for about 15 minutes (the staff let him sit down until I got to the desk) and then the actual shot was very smooth and neither of us felt a thing. We were asked to wait for 15 minutes in a room where chairs were placed 6 feet apart and where there were nurses circulating around to check on us. Every staff member we met was pleasant, calm and very knowledgeable about the process. I highly recommend St. Anne Hospital for your COVID vaccine. AM

Seen May 11 2026 in emergency room after driving myself in, which extended to hospital admissions…read moreand surgery for hernia repair and correcting obstructed bowel. ER took me in right away, I was given pain meds, all nurses and techs were very attentive, gave clear answers, I was assisted within minutes of requests at all times - from the time I arrived until leaving May 12, 2026. Surgeons answered all questions, I felt safe, cared for and seen as an individual and felt both protected and respected as a patient. Pain meds were given as needed they helped me with both chief complaint and residual migraine I had upon arrival. They helped me before during and after surgery and assisted me as I went thru steps of recovery afterwards . Admissions was great, drs top notch, all I came in contact with were pleasant and gave help right away and informed me each step of the way about my care and helped alleviate my fears and nervousness. This visit was easily one of the best visits I have had to an emergency room. I would both recommend and encourage others to seek treatment needed from this facility without hesitation.

The staff- amazing. Very accommodating and compassionate…read more Very disappointed that after our loved one passed away that the body was placed on hold with a third party vendor for organ harvesting and that our loved one needed to not have her final wishes fulfilled upon passing.

. Thank you so much to the entire team for taking good care of our mother and for making our family…read morefeel supported during this difficult time. God bless you all!

I had a procedure to repair an inguinal hernia. The staff were kind and respectful, and I felt like…read moreI was in excellent care with Dr. Avery and his colleagues. However, I was very rushed by the discharge nurse. When I woke up in recovery, I was feeling very sick, and my head was spinning. I asked my husband to turn off the light so I could rest for a few more minutes, but the discharge nurse came in loudly, turned on the light, startled me, and handed me papers to sign. I wasn't sure what I was signing since I was still disoriented. She left for a moment and then returned with a wheelchair, preparing to take me out immediately. I understand the urgency of her role, since I'm also a healthcare worker, but I really wish she had waited until I was stable before moving me. I also felt a bit unsafe when I arrived at the hospital around 5:20 a.m. There was a man lingering in the parking lot with his pants down, and he tried to speak to my husband and me. When we got to the door, all the lights were off, and one of the doors was locked--I almost walked to a different entrance. Inside, it was very dark, and I was worried I had gone through the wrong door. So, while the care itself was great other than the discharge process, getting into the building at 5:20 a.m. was really confusing.

I haven't even been seen here yet, and I am already dreading it. I'm about to have my ND send my…read morereferral to Seattle and will just have to stomach the drive. The receptionist who handles the phone and faxes is abhorrent. Imagine being the front line for a place that is supposed to issue care and being a short-mouthed drone devoid of any emotion. I've called to verify my referral for cardiology so that I may get answers in what is going on with my heart, but she keeps claiming that no fax has come through. She said that yesterday, but in fact the fax had come through because they sent a response back to my ND needing clarification on something. She responded back at 3pm yesterday. When I called to confirm today, she immediately said no, I informed her I verified with my ND and mentioned the back and forth yesterday and she still said she didn't have them, that she manned all the faxes so she would know. Firstly, lose the attitude. Maybe you made a mistake, you're not going to take 3 seconds to double check? SHE NEEDS TO BE FIRED and work in a job where she doesn't deal with people. **Editing to add: Two stars given back for the OTHER receptionist I talked to that helped me to figure out what actually happened with the fax, rather than just write me off. They need more of you.

First timer and was hard to navigate my way around. However, staff are unbelievably friendly,…read moreprofessional, and eager to help! Thank you!!!

This is a stop I highly recommend if you're feeling under the weather and are at least somewhat…read morecertain it's not something dire. This time I was smart and made an appointment (it's not difficult to get a next day appointment). This made the process much faster, as well as the fact that I had been before so they have my information. Front desk was wonderful - warm and efficient. Med tech was just fine although said something weird about "if this gets worse go to emergency" - huh? Is there something I should know? LOL. Doctor was just fine as well. Later that day I met a guy at the pharmacy having the same concerns as I was and poor dude had NOT been to the doctor (there's no way he was going to get better without a prescription; over the counter not gonna do it) and I told him: Go to Indigo!

They wanted me to come in for another consultation to just give me a refill for a cough syrup that…read morewas prescribed 2 days earlier, which did not last the time it should. That is ridiculous

I've been a patient of theirs for over a decade. I first started there by seeing Dr. Mendis,…read morerheumatologist. I had struggled for years with pain and arthritis at a young age and felt like no one ever took me seriously. After a couple of visits and lots of testing Dr. Mendis was able to provide my unique diagnosis and treatment plans. I then switched my primary care to Dr. Nair in Internal Medicine and have never looked back. Everyone has always been very helpful, some more kind than others, but never a bad experience. I highly recommend this practice and there's nothing better than having all your doctors and a lab all in the same location to make your life easier.

My primary provider left the clinic she was working at one year ago. She ended up joining this…read morepractice and I'm very glad that she did. They use my chart and everything is communicated quickly and effectively. If I need to refill a prescription or change an appointment I can go online and do it quickly. For in person appointments, there is adequate parking at the location. Very close to IKEA in Renton. The MA staff is very friendly and quick to get everything charted. I have not had to wait more than five minutes to see my provider when I come for appointments. I have been to their lab a couple of times for blood draws and the process is very quick and efficient. Overall great experience

Went for deep cleaning at the Tukwila dental office, Saul was very helpful and did a good job with…read morethe deep cleaning. we communicated via phone app that translate. thank you. Adam.

My primary doctor at Healthpoint is Dr. Shanti Rockwell ND…read more She is excellent! She is extremely knowledgable, genuinly caring, and knows how to help her patients obtain great health. If you are looking for a fantastic, top-notch doctor, Dr. Rockwell is it!

A few of my Dr's have moved to this location. My first few visits I left frustrated about the…read moreparking. But if you drive around to the back of the building there is plenty of parking with the same amount of walking. The facility is nice and clean. The staff have all been super nice. I have a billing issue going on in regards to the lab, but apparently they bill differently and I have to deal with them to get it resolved. I have one visit that has hit insurance, but another one earlier has not. Only time will tell how that will work out. But the Drs here I am happy with. Didn't rush me. Both were great about options and I felt comfortable with them. This place isn't close to me, but worth the drive for the good medical care. I hope the insurance stuff works out eventually, but it's clearly not fast in filing, and the lab...we can only hope they get it worked out.