Ray Dertz and Mile High Designs completed a 500 sqft covered patio to our home in the Summer of 2012. From the beginning of the project to months after, all I can say is that we were very impressed!
We contacted Mile High Designs in the fall of 2011. Ray Dertz, the owner and head contractor of the operation, came out to meet us and listen to what we had in mind. We had received several (6 or 7) estimates for our outdoor living space but got a good feeling about Ray right away. Our first impression of Ray was that he was confident, knowledgeable, and trustworthy. Through the entire process he accommodated our requests and was extremely patient with our severe indecisiveness. Never once did he push the hard sale on anything and actually recommended several design features that reduced the total cost of our project by 10% or 15%.
Ray's design ideas were the best of the 6 or 7 we reviewed and his bid came in the as the most comprehensive (he included the most detail). While not the least expensive of the bids we received, it was less than the median.
With any project of this size, problems are bound to arise. We had a few minor ones, such as a cracked window and some shifting and settling which affected an existing door shutting properly. Ray addressed all of these items immediately and without any issue.
After the project was complete Ray checked in several times to make sure everything remained to our liking. A week or so after completion we decided we didn't like the color of our lighting trim. Ray agreed he didn't like it either and replaced without it any delay or push back.
The addition to our home has really added a "Wow effect". It's our favorite part of our home, and we have yet to bring a guest out there without multiple compliments and lengthy discussion. We've said if we ever put our home on the market, viewers of it will remember it as "the house with the awesome patio".
All in all, we were extremely pleased with Ray and the subcontractors he used. I would recommend him to anyone looking to add additional space to their home without reservation. He's a professional of the highest degree and a real pleasure to work with.
Ed & Heather M. read more