prompt courteous perfect service replacing windschield and calibrating the numerous safety systems…read more Roughly half cost of Toyota dealer. Also meticulous dash cleaning and vacuuming of car. Two days from call to finish, as ws ordering was required.

Everything was smooth and easy. They had great prices and great service with a quick turnaround…read moretime.

They were pretty quick to respond to messages. I contacted them over the weekend and they came…read moreearly morning Monday to replace my windshield.

Easy from step one (reaching out on Yelp) to the last step, installation of a new windshield three…read moredays ago. Happy to recommend. Thank you!

Moises is one of the best if not the best auto glass person in the Napa region. My windshield…read morecracked about 90% so I went to Yelp to find a local place that could help. I communicated with 3-4 vendors. Moises was very responsive. He solved my problem a few hours after I contacted him. He was quick to respond, professional, and did great work at a good price! I would definitely recommend him if you have an auto glass problem in or near the Napa region.

My quote was quick and very competitive, about 20 percent less than safelite. They came out within…read more24 hours and finished the job quickly. Very happy with the responsiveness.

Noe did an excellent job repairing my chipped windshield. He was very pleasant to talk to and truly…read morewent above and beyond. I'm grateful for his kindness and highly recommend their service. Thank you so much!!!

I had an appointment to have my windshield replaced. Fernanda called me the day and time of the…read moreappointment and cancelled due to the installer having a problem. Ok, we rescheduled for a few days later. I even called back and asked if I could have 2 chips in the wife's windshield fixed also and was told by a friendly gentleman Yes no problem and he gave me the price. Great! Well Fernanda called again the day of the second appointment and again said they had to reschedule. I told them no thank you I'd find another company since she canceled on me twice. She called right back and apologized and said the installer would make the appointment after all. Mauricio showed up and replaced the windshield but said I had to reschedule my wife's car. Thanks but I'll call someone else this time...

1: lightning quick response time from Jason. My car rear…read moretriangle window was smashed by vandals in downtown Oakland when we went to a concert at the Fox Theatre. I was so upset when I called him on Sunday! On SUNDAY! And he got right back to me. 2: Technician was on time within the scheduled time. 3: Work was professionally done and cleaned up. 20 minutes and the technician was all done. Talk about superb service!

Total professionals. From customer service to price to glass replace. Go here! Speak with Alison.read more

I had to replace my windshield due to a crack thanks to a rock hitting it on the freeway. I was…read moreable to make the appointment online and take care of payment. There are several payment options available. I chose to take the car to them. The shop was clean. The staff was friendly and attentive. The only drawback would be the amount of texts and reminders. It's a bit of overkill, imo. Their work was great and would definitely recommend.

I would never recommend this Safelite or any other Safelite to anyone!…read more I called to schedule an appointment. Cool they'll be out on Tuesday from 12-5. On tueday, they called to tell me my appointment was moved to Thursday because the installer called off. Thursday morning comes along, we call to confirm the appointment and they tell us everything is good and they'll be here this afternoon. 2:30 rolls by and we call Safelite for them to tell us the installer cancelled! Wtf! Cancelled twice and the second time I had to call them to tell me he wasn't coming! Worst thing is you can't even talk to anyone from the Safelite facility that's working on your car. You talk to some random 800 number person who barely speaks English. What a joke for a nation wide corp to run a business like this. Save your money and support your local mom and pop businesses who are way cheaper and treat customers way better.

Great customer service from the first call to the goodbye after they completed a well-done job. The…read moreasking price was lower than any other quote from competitors. I doubt that they would finish the windshield replacement in 90 minutes because they did not rush. They got it done in one hour; cheers!

Mazda wanted to charge us $950 and these guys did it for free…read more I never got the name of the awesome individual who took care of us, but this level of service needs to be celebrated.

Great experience with Jet Black Tint and Glass. The tint came out even better than expected and…read morecompletely transformed the look of my vehicle. The quality of work was top notch, clean, and professional from start to finish. Wes was especially great to work with -- very professional, knowledgeable, and reassuring throughout the entire process. He took the time to answer all my questions and made me feel confident I was making the right choice. Highly recommend this shop to anyone looking for quality tint work and excellent customer service!

My husband and I had scheduled two back to back appointments at 11 AM and 1130 on a Sunday to get…read moreour cars tinted. So that we were not left without a car, they suggested we leave our truck first and they told us they would call us when to come back to collect the truck and then they would tint our car. Minimum of four hours later, I decided to call because I have tinted my windows in the past and it's never taken that long. They told me it'll be ready in 30 minutes and they would call me so no need to come down and wait. I relayed this message to my husband and he decides he's just going to go down there anyway. Well he sat there for another three hours. They obviously hadn't even started our tuck. Clearly they are overbooked and will take everyone who walks in. Long story short, they worked on our two cars, while obviously taking a bunch of other cars, from 11 AM till after 8 PM on a Sunday. We had to work the next day, we were so mad. There were tons of little bubbles and imperfections in the tint, some of it has settled. When we called to come back, they told us to give it a little bit more time. We will be bringing it back to have the adjustments made as they claim they have a lifetime warranty to any of their locations. We paid for the most expensive tint they offer. I'm embarrassed to even say how much we spent. They have a sample of all of their tints and they put a heat lamp in front of it to show you how much of the heat it will block. Ain't NO WAY the tint they put on our windows was the same one that they showed us and we paid for. My car is so hot, and we paid a ridiculous amount of money for the "best" they offered. Don't be fooled, just get the regular tint. It's a scam their little heat trick. I'm a business owner myself and I don't take lightly writing reviews for a business, I try to only spread positivity, but the amount of money we paid and along with the experience we had and what we are left with....totally not worth it.