After many experiences at a variety of groomers island-wide; Paws University has the best groom…read moreservices available for our service animal, family member. Mochi smells great. But more importantly you get all of the services you request. Nails trim and buff. Glands cleared. Ears cleaned. Shampoo and conditioner all accomplished with love and support which calms her during a first time visit. Quality services include day care and boarding. Mahalo to the caring care providers who are consistent and the price is the same as the standard groom services available anywhere else. Remember to Tip your service providers, everywhere! Aloha! A hui hou! Hele on!

My Golden doesn't get much play time with other dogs. He has been going to Paws University since we…read moremoved here a year ago half now and every time we pull up the driveway, he starts wagging his tail and can't wait to meet his new doggy friends. When we pick him up, he's happy and drained from playing. Thank you Paws University.

We bring our dogs here multiple times a year. The owners and employees are highly trained, and you…read morecan tell are animal lovers. Whenever we arrive, the dogs get so excited, they're crawling over me trying to get to them. One of our dogs was abused as a puppy, and is very skittish of people, even those that she is familiar with. She shows no fear when we arrive at Lucky D. The property is pristine, calm, and what I particularly liked, is that considering it's a place that boards dogs, it does not smell, and I don't arrive to chaos, overcrowding and dogs barking out of control as was the case with where we used to board our dogs. Everyone is so nice there and accommodating. We've never had an issue if we have to board an extra day or at times when we have very little notice. I highly recommend Lucky D. My dogs also feel the same way.

Having boarded numerous dogs over 26 years at Lucky D, I have to say that my animals have had the…read morebest of care. Now that most of the kennels are actual mini-apartments with large fenced outdoor enclosures, our dogs get to cohabitate together just as the do at home, play, eat and sleep without a hitch. I highly recommend the facility as a home away from home for your family pets. There the are treated like "Family" Ken Bloom Kailua-Kona

I have used this place when it was owned by the last Vet. She was great. I have heard from other…read morefriends with animals that they like the new Vet. I have a few cats that require fixing. So soon making appointments

Had to call for help on cats paw. Finally it healed after using liquid bandage. Office staff was…read morevery helpful. Hope we won't have to go back but knowing their there is comforting. Maybe open 5 days a week would be better

It is with great sadness, I write this review. My previous opinion was a five star. I really…read morebelieved that Dr. Jackie Pickerell was awesome and capable of making decisions for the welfare of our beloved dog, Mochi. Unfortunately, after our dogs illness that happened last week and the lack of care or support, I need to write this review. I am offering this as a cautionary tale; Dr. Jackie use to be on top of her game. However, since her unfortunate accident, and a loss of someone close to her, and a recent emergency call to her on a Sunday afternoon, I write this. After the last visit to Jackie, and a dose of two powerful drugs into our five pound Chihuahua; Mochi began to have diarrhea two days later. We ignored the symptoms until we noticed, she stopped eating, and by Saturday, began to vomit. On Sunday, we called Alii Vet Hospital. Mochi has been a client for over a year now. Dr. Pickerell returned our call from an exciting boat trip whale watching. Rather than refer us to another clinic, she suggested we give our dog pepto-Bismal. This made our dog throw up and by Monday, she was lethargic. Concerned, we called back, left a voicemail and waited for a return call from Aina Ahou; no one called. Dr. Jackie called in sick on Monday, and no one returned our call about our near death, beloved Mochi. Fortunately, we made contact with a hospital in Kona and rushed Mochi there to Alii Vet Hospital. We are sad by the lack of care or concern from Dr. Jackie and her staff; we hold everyone there responsible. Mochi is still; a week in the hospital recovering from her diagnosis of a serious life threatening illness. We wish Jackie well, and that she gets the emotional support needed. All things happen for a reason. Our Mochi is in good hands now, in Kona at Alii Vet Hospital, available 24/7 as an emmergency hospital. Me ke aloha.

Couldn't find an emergency vet near us in Hilo when our 4 years old pup got very sick suddenly. We…read morecalled and called many places with no luck since it was late night in Hilo. We found Aina hou hospital number on the internet and called in with desperation. Dr. Jackie answered the phone and helped us remotely over the phone giving us step by step instruction to treat our pup. It was a very scary experience for us seeing our beloved pup who is normally very active get sick. really appreciate that Dr. Jackie was there for our pup and us. Thank you so much Dr. Jackie.

So incredibly thankful for Dr. Shizu. He truly went above and beyond for us during a very stressful…read moresituation with our pet. He took the time to patiently listen to our concerns and respond with so much compassion and reassurance. Dr. Shizu truly cares. An 11/10 Doctor, thank you so much *heart emoji*

I took one of my young pigs that were having a neurological event, I called that morning they got…read morehim in, in hours. They treated him did bloodwork. They are located in a great spot. Lots of parking off to the side of the building or in front of the building. The only thing I was disappointed about was the cost of everything done. They never told me any of the cost for anything until I got up to the front counter to pay my bill. Here I'm thinking 100 oh no it was 800.00. This included the fee to send the bloodwork elsewhere to be tested to figure out what the problem was. ****they accept Care Credit...Credit cards, cash, debit cards. Checks probably if a long customer I really enjoyed the vets and the techs at the clinic. They did respond to all of my questions and concerns, my pet pig did great after the visit and never had another episode One of the Vets called back a few weeks later to give me the results from the bloodwork Overall experience I would say a 4 out of 5. That 5th star is deducted for not discussing the cost before hand. I will an am going back to them for more care of my cats

Changed ownership and name to Horvath Veterinary Clinic…read more Very very kind staff and Vet. A little expensive. It's worth it.

I called today to see if I could get wormer for a stray cat we found. The entire encounter was…read moreexcellent starting with a phone call, I spoke with a gentleman he said yes bring the kitten in and will take care of it. As I understand it this practice is not currently accepting new clients, but given the circumstances they were extremely accommodating. The vet seems very passionate about her work and I certainly appreciate that. Thank you again, we hope to be clients of yours as new openings emerge.