Product does not keep insects out of the house . That's the one thing it's supposed to do Had…read morethem come back three times in a month and product does not work The home defense spray from Lowe's was night and day better and never had issues with bugs when using that

Handyman request. I…read morerequested an estimate from Arrow Handyman Services and had a technician visit my home in June. I wasn't provided an estimate until Sep 25th after placing 7 phone calls and never receiving a call back or an estimate. I finally talked with the supervisor Sharon three weeks ago and she assured me I would receive a call back that evening. I never got one. I called back today (Oct 6th) and asked why I never received any communication from them. It turns out that the estimate they sent on Sep 25th went to my junk folder. Additionally the estimate didn't include the scope of work that I took time out of my schedule to walk around with the technician and explain. If you want a porch swing and some lights hung on your patio, be prepared for a $4700 dollar estimate to do so. This is absolutely ridiculous and wouldn't recommend anyone doing business with them.

I'm always happy with the service from the Daphne office! They have a friendly staff, answer the…read morephones quickly & make appointments that work with my schedule- a HUGE plus! Also no bugs coming in & if I see a stray one they will come out & respray. I've also used their Wildlife Dept and they did a fantastic job in my attic to keep the critters out! Very pleased for many years.

From the owner: Arrow Exterminators offers pest control, termite control, extermination & wildlife control for your…read morehome. Ask about our STEPS® Total Protection System. Visit our website or call for a free evaluation.

The technician was very knowledgeable and friendly and I recommend Arrow to everyone I know that…read moreneeds pest related issues. Thanks

Simply said, they are great. Affordable and flexible with appointments. I changed from another…read morecompany and am SOOO glad I did.

Johnathan was knowledgeable and very detailed with termite service. Provided pictures and strategy…read moreto address the issues. Highly recommend

The service we receive from Arrow is top notch. We work with Wayne quarterly to prevent insects and…read morepests and now work quarterly with Travis and Justin for mosquitoes. I first met Wayne and became familiar with Arrow while renting. Then when we purchased our home, the first service we set up was with Wayne and Arrow. They are affordable and because they are on top of scheduling. I don't have to worry about keeping up with when it's time to service. They are right there to set it up for me. Super Service, Affordable, Convenient, and no pests!

Way overpriced! They wanted 8,000 dollars to kill a rat and repair damage done by the rat to my…read moremother's house, 3,000 just trap it!

My termite bond has gone up just shy of 50% in just the past 4 years since Arrow bought out my…read morecontract from Kelly's - and which is more than double the Consumer Price Index inflation rate for that same period. Totally unacceptable!

We haven't had them very long but so far, has worked out well. The only thing is we would like…read morenotice of when they are going to service instead of showing up and ringing the doorbell though.(work from home) Called today because we thought we had termites in some mounds in the yard. Emailed pics and turned out to be some sort of nonagressive bee that will move on on its own. Office was super helpful and friendly as was the Sales guy, which is more unusual here then it should be. Lots of cranky people in Mobile but not here! Thanks!

The West Monroe, Louisiana Terminix field office is a complete joke. I have reached out numerous…read moretimes regarding a mice treatment I paid $160 for, and the service was never completed. Technician Cody Evans showed up, sprayed my house for insects instead of addressing the mice issue, then told me he would return to place bait traps. He never came back. I repeatedly contacted the lead supervisor, Paul Gunby, and received no response whatsoever. I then escalated the issue to the corporate office requesting a full refund, and I am still waiting to hear from the local general manager. What's especially telling is that before my money was paid, I was able to reach both the supervisor and the technician. Once payment was made, all communication stopped. Calls to the local office now go unanswered. This office has zero accountability, terrible communication, and no problem taking money without providing services. I feel completely taken advantage of. Do not trust the West Monroe field office with your money.

As a few others have said..if i could give negative stars I would. We had terminex take care of…read moreour home when we first bought it 15+ years ago. We had a termite contract with them. A month ago we needed to replace the columns and railing on our front porch. We found termite damage in the one column. We called terminex and were informed we had requested the termite clause be removed in 2016 and only wanted outdoor pest control. We did not do that. We called another company that had come highly recommended by several of our friends. After their inspection we were told that no pest control had been done. Luckily for us there was no termite damage to the house. The damage we did find was old. We had been paying terminex for nothing. We were lied to about canceling our contract and lied to about the pest control being done.