These folks are wonderful and very friendly from helping picking out the right trees to scheduling…read morethe date. That is all Great stuff but doesn't end there. Their team that came to house was way above top notch from keeping me informed on to eta to post planting on what I needed to do. Thank you Phil for your guidance and awesome attitude.

I was looking to buy a couple of trees, so I thought I'd give Fort Wayne Trees a shot since I've…read moreseen their billboards a few times. They had a great selection of big, big trees, and the guys working there were very happy to show me all the options while I went back and forth trying to figure out the right choice. I ended up buying one tree off the lot, and another was ordered for me. They were able to schedule delivery and planting within a few weeks. The guys who planted the trees were very friendly, efficient, and made sure to provide instructions on how to care for the trees. The whole experience was wonderful from start to finish, and I am obsessed with my new trees!

Good place for landscape stones. Can't say anything bad about their selection. A wonderful…read morelayout of rocks and flagstone were available for our choosing.

We ordered five yards of chocolate mulch and a yard of river rock.They delivered promptly and the…read moredriver was excellent. He dumped the mulch just where we wanted it and returned promptly with the gravel. The materials were as advertised and the price was competitive. Give these folks your business.

I hired Joe Galbraith to landscape my front yard, and the project cost me over $10,000…read more His team did a nice job with the landscaping, but he never delivered two pieces of art I ordered as finishing touches: a pagoda for $595 and "the woman with the bowl" for $185. Joe said it would take a month to get these items, and I agreed. When a month passed with no update, I called his office and was told it would take another two weeks. After waiting again, I called to schedule delivery and found out neither piece had arrived nor was on its way from China. I heard many excuses, but I still gave Joe another three weeks. Today, when I called, I was told there was another issue, and it would be two or three more weeks. Feeling deceived, I asked for my money back. I was told Galbraith could only refund $185, not the $595 for the pagoda, because it was a special order, even though both items were "so-called" special orders, meaning they are not in the regular inventory. I ordered both from a catalog Joe gave me, but they would only refund the smaller amount. A staff member told me I would have to wait even longer for the pagoda, but could not say when it would arrive. I was treated as if I should shut up, go home, and wait. No one apologized. Instead, a woman came out of an office to shame me and blamed their importer. She acted as if I should just accept the situation. When I ordered the two statues, no one told me I could not get my money back or cancel the order. I never signed anything saying that. I want my money back. I am 80 years old and know Galbraiths has not been honest with me. I feel they think I am not sharp because of my age, but they are wrong. One staff member tried to intimidate me, but I made it clear I am neither senile nor stupid, even though she spoke to me in a condescending tone. I wanted to tell her she was being rude, but decided not to; she was too uneducated to know better. Whoever parented her did not teach her respect for older folk. I plan to contact the Better Business Bureau and share my experience on social media to let others know how Galbraiths treats its customers, especially seniors. I will also file a small claim against them. I do not care about their problems with suppliers in China or shipping; that is not my responsibility, but they tried to make it mine. They refused to refund my money. I wonder if this nursery is having financial trouble since they will not refund me for a product I no longer want and have waited almost three months for. They have pagodas on display, but they are too small for my project. I am sure when my pagoda finally arrives, Mr. Joe can sell it in his nursery; he is a clever salesman. Galbraiths sells this type of art, so it is not really a special order. If it is, the long wait is their problem, not mine as the customer. I do not recommend Galbraith's Nursery.

I hired Joe Galbraith of Galbraith's Nursery, Fort Wayne, IN, to landscape my front yard, and the…read moreproject cost me over $10,000. His team did a nice job with the landscaping, but I haven't received two pieces of art I ordered as finishing touches: a pagoda for $595 and "the woman with the bowl" for $185. Joe said it would take a month to get these items, and I agreed. When a month passed with no update, I called his office and was told it would take another two weeks. After waiting again, I called to schedule delivery and found out neither piece had arrived nor was on its way from China. I heard many excuses, but I still gave Joe another three weeks. Today, when I called, I was told there was another issue, and it would be two or three more weeks. Feeling deceived, I asked for my money back. I was told Galbraith could only refund $185, not the $595 for the pagoda, because it was a special order, even though both items were "so-called" special orders, meaning they are not in the regular inventory. I ordered both from a catalog Joe gave me, but they would only refund the smaller amount. A staff member told me I would have to wait even longer for the pagoda, but could not say when it would arrive. I was treated as if I should shut up, go home, and wait. No one apologized. Instead, a woman came out of an office to shame me and blamed their importer. She acted as if I should accept the situation. When I ordered the two statues, no one told me I could not get a refund or cancel the order. I never signed anything saying that. I want my money back. I am 80 years old and know Galbraiths has not been honest with me. They think I am not sharp because of my age, but that's not true. One staff member tried to intimidate me, but I made it clear I am neither senile nor stupid, even though she spoke to me in a condescending tone. I wanted to tell her she was being rude, but decided not to; she was too uneducated to know better. Whoever parented her did not teach her respect for older folk. I plan to contact the Better Business Bureau and share my experience on social media to let others know how Galbraiths treats its customers, especially seniors. I will also file a small claim against them. I'm not responsible for their issues with suppliers in China or shipping; they tried to make it mine. They refused to refund my money. I'm concerned this nursery may be having financial trouble, as they have not refunded a product I no longer want, and I've waited almost three months. They have pagodas on display, but they are too small for my project. I am sure when my pagoda finally arrives, Mr. Joe can sell it in his nursery; he is a clever salesman. Galbraiths sells this type of art, so it is not really a special order. If that's the case, the long wait is their responsibility, not mine as the customer. I do not recommend Galbraith's Nursery.

I have always enjoyed coming to The Grainery for various reasons but mostly because I love…read moreeverything in their shop. Most recently I came in to find a birthday gift for a friend and order a Christmas centerpiece for my mother in law. I entered the shop and noticed there were a couple of ladies working. I was not greeted at all, no eye contact even. It was as if I wasn't there. I walked around the entire store hoping they'd make contact with me but for a half an hour, I got nothing. As I was walking through, one of the employees walked past me holding a box of some sort and as she walked behind me, she let her elbow rub along my back as if I was in her way. No excuse me, no I'm sorry. I didn't know what to think! I was so terribly disappointed by my visit that I don't think I will be back for some time if ever.

I ordered a 14" lighted clear tree snow globe on line from the Grainery. Everything went very…read moresmoothly from ordering, shipping, and receiving the tree. It is a delightful Christmas decoration and I was happy that the Grainery had it in stock. Thank you for making this a very easy process!