My apartment complex used them after we moved out to clean our bedroom carpet. According to a…read morewritten letter from Kenny, our carpets had "heavy black stains". The carpet had no stains when we moved out and we made a point to never wear shoes on the carpet or rugs - we don't wear shoes at home. Kenny also suggested replacing the pads which were only 2 years old. Considering we had 3 dressers/chests, 3 wire-frame shelves (storage since we couldn't use our moldy closet), and a queen sized bed in the apartment bedroom, there was limited space to even walk around to get to the bed. Either A Step Ahead left "heavy black stains" from their cleaning or they're not a trustworthy company. Disappointed either way.

I am so glad my friend recommended A Step Ahead Carpet & Upholstery Cleaning! They were promo,…read morefriendly, affordable and amazing! My 10-year-old carpets look almost brand new! I had a lot of stains and they are gone!! I totally recommend you give them a call!

I have a 2023 Frigidaire that stopped freezing properly, so I filed a warranty claim. Frigidaire…read moreassigned One Source Appliance for the repair. While the technicians, Anthony and Matt, were polite and professional, the dispatcher, Kimberly, was unhelpful, dismissive, and displayed a poor attitude. She should not be in a customer-facing role. During the first visit, the issue was diagnosed, and parts were ordered. When the parts arrived, the technician accidentally broke one of them during installation and had to order a replacement. He informed me that someone more familiar with my model would handle the next visit. The next technician arrived but discovered the wrong part had been ordered. Another part was ordered, but again, it was incorrect. This cycle repeated multiple times--three additional visits in total--with the wrong part sent each time. I now have five boxes of parts sitting in my home. When I called One Source for an update, they told me to contact Frigidaire. Frigidaire then called One Source Appliance, who claimed the correct part was on backorder. However, no one at either company seemed to have accurate information. After waiting over a week, Frigidaire informed me that One Source had closed my service ticket--without updating me--despite previously promising to ensure the correct part was ordered and to follow up. When I called Kimberly to express my frustration, she disconnected the call while both I and the Frigidaire representative were on the line. Based on this experience, I cannot recommend One Source Appliance. They need significant improvement in communication, accountability, and customer service. In particular, their dispatcher, Kimberly, should not be handling customer calls.

I was having trouble with my LG Sidekick washer and my LG dryer. Both machines were under extended…read morewarranty with Lowe's. The One Source technician told me I needed to have my dryer vents cleaned, and that was the service provided (although it may be the case)? what was frustrating, is that I was also told he would not service my sidekick washer. My extended warranty protection gave them the model unit and the serial number for my machine before they came for servicing. I waited all day (from 8am to 3pm) to have them come out to basically do nothing.

They extended the life of our refrigerator by replacing the freezer defrost heater unit, so now our…read morefrig will have more years of service. Technician Greg is very professional but personable. We have used this company in the past to also extend the life of our dryer. If you want to extend the life of your appliances, then I recommend that you call Cary Discount and Capital Appliance Repair. Be peaceful my friends.

Had water collecting on bottom of refrigerator. Freezer/refrig worked fine but water collection…read morefrom clogged defrost line. Greg was on time, professional and very pleasant. Showed him the issue and he explained what he would do to fix the issue. Cleared out the clogged line, checked the temp control unit and replaced icemaker, temp unit, etc. Checked the back of refrig bottom and saw a clog of debris was flushed out with the steaming of the defrost line. Will use service again!! Very professional!!

They answered my call and were able to get a tech to come out the same day even though it was late…read moreto come look at my dryer. He was unable to get the part needed for the dryer due to it being after 6pm and the warehouse they go to get parts from closes at 5. He was extremely kind and even walked me through the issue and showed me while he was diagnosing how the issue happened that caused my belt to break. and while he was there he went above and beyond and did a full cleaning of the inside of all my lint and buildup over the years that was very nice. He was back right on time the next morning at 9 am sharp and had the new belt installed and had us up and running cant recommend them enough.

This is your team. Tired of the mountains of cardboard &debris from my recent move, I decided to…read morecall for a quote THIS morning. Not only did Sam respond quickly but he scheduled me a pickup for the same day. It's 90's and the humidity makes it feel way over 100. Justin and his team arrived promptly and cleared everything in short order. Fast, courteous service and a very reasonable price! Stop putting it off and hire the Warriors

Needed to get some old stuff hauled away after cleaning out the shed. Service was fast, friendly,…read moreand easy. Would 100% recommend if you want good prices and excellent service.

I've used Mad Hatter for chimney sweep and duct cleaning for the past 10 years. They are very…read morereasonably priced and are prompt, personable, efficient and expert at what they do. They also wear shoe covers which is a nice extra. I called them for what an inspector thought was a broken baffle. Once they cleaned all the lint out, Ivory told me that the baffle was not broken. That honesty and integrity is another reason why I'm glad to highly recommend Mad Hatter.

Tech (who was very personable) called on a Saturday and said he was on his way...the appointment…read morewas Monday. We cancelled plans - not a big deal - and told him it was fine to come (a couple days) early. The service itself took around 45 mins to complete - we were a bit surprised by that as we expected it to take longer. The kicker was the utter disregard for the house - literally had to clean walls/floors after the job was done. Handprints, scuffs - you name it. I even asked the tech if 409 would clean the walls. Was assured it would...he did not offer to clean up the mess. Was the job satisfactory? Who knows - He flew through the cleaning and managed to totally miss one vent. No followup, etc. I think I'll try another company next time I need this service performed.

They did a great job removing some bags of junk from house after I did spring cleaning. Highly…read morerecommended and reasonably priced

We were extremely pleased with the service provided. They were reasonable, professional, and very…read morecareful in removing the items out of the house. We will definitely use them again.

I stopped in to see if they with would cut a couple of pieces of metal I need to adapt my camper…read morehitch. They agreed and with a few minutes had it done perfectly. Super professional dealing with them. Thanks so much.