Came out right away!! Even cleaned my window after installation, 10/10 service, I'll definitely be…read morerecommending to my friends!

Great customer service! Fast and efficient! Thank you Deniss! He was on time, it took about an hour…read moreand half, very friendly and courteous.

Stopped by to see if they could open the side doors on my van that'd been stuck closed for a week…read more Eric (Weaves) came outside to check it out, went back in for some tools, and not only popped it open in a few seconds, but fixed it right there in minutes! Then he explained why it was happening and how to keep it from happening again. I asked how much do I owe him and he said nothing. My mouth dropped. All that for just some good will? Wow. I remember people used to do that years ago, but who does that now? Apparently this business does. I was so impressed that I started to ask about a couple other things I'd like to get done to the van, but he said they were booked out 'til August (It's mid-June now), so I'll get the pressing things done now and save the others to contact them later this year or early next when I have time to deal with it again. I think they'll be worth the wait.

These folks at the Marble Falls facility took care of my Prius and they did a great job. Of…read morecourse, the damage was more extensive than I expected but they took the time to explain the why(s) and whatfore(s) of every single line item and there were no surprises. The car came back cleaner than I dropped off (embarrassed here), which was a nice surprise! Thanks guys!

What a great place to get your windshield replaced. Great guys here! Easy and quick to get done!read more

It's funny you can put a one-star review on Google and they've already had it removed less than an…read morehour really fishy had a window pulled put in at the time you told me it was fine window fell out two days later they tell me the tracks are bad I opened it up just to find the two nuts loose that hold the window to the regulator

I was backed into by an Allstate insured. Allstate gave me several shops to get an estimate from…read more Classic Collision,, Leander, TX was one. I used the app on their web site to send pictures and info to them for an estimate, which they sent me. I got several emails asking when I wanted to schedule the repair. I spoke with my claims agent Evan at Allstate about settling and not having the repair work done. He told me I would need to go to Classic Collision and get an estimate. He would send them an assignment. I then received a call from someone named Sierra with Classic Collision. She set up an appointment for me. When I arrived, the receptionist ( who had a heavy accent and mumbled) had my appointment, but told me they do not do estimates for Allstate. Couldn't help me. I call my claims adjustor and explained. He spoke to someone at the shop who after a lot of run around told him they don't do estimates unless they are doing the repair. They don't seem to understand or be able to communicate their procedure with either the insurance company or customer. Never a word of I'm sorry. I would NOT recommend this business for any type of repair as they seem to be on the bottom of the learning curve with regards to customer service. Mary B

Our 2018 Chevrolet Silverado suffered a fair amount of hail damage mid-May 2025. Classic Collision…read morewas an Allstate-approved body shop, so in the interest of time (and convenience/closeness to our house), we decided to take the truck there. They were able to get us in the next day. They were very communicative and let us know when they were starting the work on the vehicle and how much their assessment of the damage was. They told us it would be ready by June 6. In the middle of the day on June 2nd, Maria called me to tell me it was ready. Such a nice surprise for a Monday! We were able to drive our Enterprise rental vehicle directly to Classic Collision, pay our deductible and get right in the truck and drive home! Enterprise picked the rental up and processed our return that day. All in all, it was an easy experience during a stressful time.

I'll try to give specifics of my experience as this was a unique one…read more First is this is a mobile business, which means you don't have to go anywhere. Ed will come to your location and change your glass and give your keys back to you. You don't lose any time at all. Next is, Ed is very quick in scheduling, procuring and replacing windows. In my experience he was able to do it next morning, which was pretty surprising as I engaged my insurance in the afternoon anyway. Last and most important is Ed goes above and beyond to make the customer happy. My insurance didn't tell me I was eligible for an OEM window replacement, and sent Ed an order to install aftermarket windshield. Ed did this replacement but when I realized my insurance covered OEM also, I was a bit bummed because I didn't want the aftermarket glass. When I told Ed this, he replaced my aftermarket window again with an OEM glass at no extra charge. The aftermarket/OEM deal was a learning for me as this was my first time replacing a windshield, but Ed's approach on making his customer happy is the more important learning here for me. I'm someone who doesn't post reviews online frequently, but I'll make sure to review Texas Prime Auto Glass anywhere I have an account, because I think great businesses like this should be well known!

I caught a rock on my windshield on my way to Houston and a friend who lives in Austin (where I…read morealso live) recommended Texas Prime Auto Glass to me. I contacted Ed through his website form and he emailed back at 8:30pm on a Friday night offering to come see to the chip the next day. When I told him I was in Houston, and sent him a picture of the chipped windshield, I asked him for his expert opinion: if I should get the service done while in Houston so that I didn't put extra pressure on the windshield driving at highway speeds back to Austin. He suggested I do so. So even though I didn't use his services (I will contact someone where I am locally), I have to sing praises for Ed and his excellent service. I offered to pay him for the consultation but he refused. What a great guy. I'm sure if I got my chip checked out by him I would've had a 5-star rating like everyone else here too. I'll definitely keep his info handy for referrals.

I've been going here for 5 years. Service is always fast, very friendly, and always done correctly.read more

Fantastic Customer Service, very professional and super kind. Went in for an oil change and they…read morewere very busy but fast and stayed very kind and respectful! Definitely coming back again

Great business! Friendly and knowledgeable people! I've been going there for about 6yrs. Ever since…read moreI moved to marble falls. I will continue to be a satisfied customer.

Extremely unhappy!!! I just went to get my oil changed when I got back in my car there was oil on…read morethe steering wheel oil on the shifter oil on the door inside and out and oil on my carpet floor mat!!! When I called up there to tell them it took a while for a responseand he said, " yeah I guess we can wipe it down bring it back up here" Definitely will not be going back to place!!!

These guys are the right guys for the job. Great prices great work great service…read more Will definitely be back

The staff at O'Malley's is absolutely professional and incredibly helpful. Not only that but listen…read moreto this. We get a warranty on the tires we buy there we were in today with a third flat on a particular tire. If we have a fourth flat on that particular tire they will replace it at no charge to us. Now how can you do better than that