UPDATE: Clean Cut has contacted us this week and is working with us to figure out a resolution…read more Sounds like there was some sort of personal issue that took the owner away from the business and someone else within the business is trying to address the lingering issues, like our situation. They wanted to ensure we got our money back through the bank (which we did) and have also offered to complete the job if we want to do that. While I wish we had gotten this done back when we initially went through the process, I'm impressed they followed up after all this time to make sure we are made whole.

I am really sad to report, that it appears that this company has gone under. They took $4750 from…read moreus (50%) deposit for our windows and have been missing in action since then. I tried to reach out and I havent been able to get hold of them. Really really disappointed.

We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am posting this to warn other homeowners, as documented in our active fraud complaint with the…read moreTexas Attorney General's Consumer Protection Division (OAG Complaint Number: TCP-051009) We hired JP Exteriors in November 2025 trusting their heavily advertised "James Hardie Elite Preferred Contractor" status. During installation, they routinely left sharp metal nails scattered across the property that our tenants had to magnetically sweep themselves, repeatedly left gates open resulting in our pets escaping, and damaged our dividing fence to the point of collapse. After installation, we discovered a siding nail puncturing the kitchen plumbing, wrapped in black duct tape. We only discovered this deliberate cover-up long after the payment when opening the interior drywall for an unrelated renovation. Active dryer exhaust vents were completely covered with fiber cement siding and some exhaust vent covers were heavily painted over that they are stuck shut; they all have been venting inside our wall cavities for months. JP Exteriors fraudulently triggered GreenSky loan disbursement while actively concealing life-safety hazards and severe IRC Chapter 7 building code violations behind our newly installed James Hardie siding. After numerous failed attempts to resolve our complaints directly with our project manager Gabe, we had to involve an independent inspector and the James Hardie Alliance Department. The 42-page certified inspection report indeed confirmed systemic installation failures and active concealment. James Hardie Alliance Department confirmed that JP Exteriors' installation violated their Elite Preferred contract guidelines. James Hardie Warranty Department offered to provide free replacement materials so that JP Exteriors could execute a proper rework and makes things right. Despite having the materials covered, Vice President Allan Raykhelson refused to cure the life-safety defects and allowed their strict statutory Texas Property Code Chapter 27 (RCLA) settlement deadline to expire on June 25, 2026, legally abandoning the project. Do not trust this company with your home or your safety.

Great service! Professional!…read moreGreat people! Will recommend to my neighbors and friends Thank you!

Replaced my bedroom window, they were wonderful and did a great job at a great price. Very nice.read more

I contacted * Luke at Zen Windows in November. It was so easy to look at things on the Internet…read moreinstead of having someone come out and do the hard sell. I took the time to look at other products before I decided.I decided I wanted the patio door work done by the them and called to talk about specifics. Aric the Installer, came out to measure before the door was ordered. I understand not all businesses do that, but I was told they wanted to make sure it was a perfect fit. Because of Covid, the door took a little longer than expected. Once the American made door was delivered to the local business, installation was scheduled within a week. Aric the Installer called to verify our appointment time. He showed up on time, removed the old door and installed the new one in the morning. He also removed the old door so I don't have to wait until the city bulk pickup. zen Windows guarantees their product and should I sell my home, the guarantee goes with the new owner.

They honored the warranty on a back patio that cracked. Fixed it completely free in a timely…read moremanner. Luke and his team were a joy to work with. This group is under new management and clearly know what they're doing

I can't say enough great things about the amazing experience we had with Window World!! We just…read morefinished replacing all 55 of the 30-year old aluminum windows in our home with the very high-quality Window World ones. They are beautiful!! Many of our windows face south. Our breakfast nook and kitchen were made almost unlivable by the amount of heat that our old windows let in. We have had many mid to high 90 degree days since our new windows were installed, and our breakfast nook and kitchen have become our favorite places to be, as our Window World windows keep all that heat out completely. Our entire house stays much cooler now. Braden, our salesperson, was extremely professional and not high pressure at all!! Unlike some sales people, he understands all technical details of the windows, and the process of installing them. He used to be a window installer himself, and it really shows. He took very, very accurate measurements, so all our 55 windows fit perfectly when they arrived. As he looked at every window for the estimate, he explained what would need to happen for each one, such as caulking, masonry, etc. The price for all 55 of our windows was 1/2 the price of the 3 other companies we got quotes from. The quality, and look, of the windows is fantastic! After the installation was complete, Braden came by and looked at each window. He tested them for ease of raising and lowering them, as well as tilting them in and out. We found about 12-15 that were too tight, and he sent a crew over the next day to take care of them. They did a tremendous job of making them absolutely correct. I can't say enough positive things about the crew either. They arrived exactly when they said they would each day. Wes was our foreman, and did a good job of communicating with us on the first day. Bruce was the foreman-on-site of our job (was there every day), and he did a SUPERB job! He answered all the myriad of questions we had in a very professional and friendly manner. It took a 4-5 man crew 3 1/2 days to install all 55 windows. Bruce was very easy to communicate with. All the men on the crew were very friendly and easy to communicate with. Each crew member was very proficient and knew exactly what to do. The men got along very well with each other. It was a very happy crew. In my opinion, a happy crew does a good job. They had large tarps which kept the construction mess away from our carpets and furniture. Even with the tarps, they thoroughly vacuumed all the carpets and wiped down our belongings at the end of each day. They were very respectful and careful with our belongings. We were very impressed that WW's installation inspector came by twice just to be sure that things were being done properly, and to our satisfaction. We are extremely pleased with every aspect of our experience with Window World. It could not have been any better.

Thank you Window World. Thus a long process ended happily and positively! We contacted no less…read morethan six window companies to replace 21 windows (the entire house). Window World Austin was BY FAR the most engaged, direct and customer focused. The salesman, Jose, came by for an initial and a follow-up call. Then he came out to measure - this was when his magic shined (as we found out later). He said "our installers are professional and customer service is priority." He offered me two options and gave us just enough info for us to make an informed decision. He said two months AND IT WAS EXACTLY. We got a call from customer rep, Kathy, who just continued the positive experience. Had to work around the holidays on timing and a couple logistic issues but it was not a problem for Kathy. ALWAYS RESPONSIVE. Now time for install. I was told "Bruce and his team (Anthony, Bairon, Juan & Jair) would arrive in a specified timeframe and be on site for two days. The arrived on-time and left the house as promised and clean as a whistle. Also Jose's measurements proved to be SPOT-ON as the windows fit perfectly and as promised. We followed the instructions given us and on arrival Bruce and the team went to work. The team did take over quickly and we admittedly were slow to vacate so their music and back-and-forth did cause us consternation. However, in all my years of home ownership and repairs and renovations I have never had a crew who was so focused on a good job and genuinely enjoyed the task at hand and their coworkers. Great job team! So now the weather is changing, we have 21 new windows, no drafts, clean lines, and clear windows. Thanks again Window World Austin.

I had all my windows at my home replaced by Hardy Windows. The entire experience from start to…read morefinish was excellent and efficient. Joel and his team were awesome to work with. I highly recommend this company. Along with having beautiful new windows, I have also noticed that my A/C is not having to work so hard! Thanks Hardy Windows!

We are so pleased with our new windows! The price Adam quoted was great and the installers did a…read morefantastic job. Our house was built in 1987 so to have new updated windows is amazing! I definitely recommend Hardy Windows.

Highly recommend MJC Glass solutions. They installed a large glass panel for us with great service…read moreat a reasonable price. Will definitely use them again.

Melanie and the team (Chance) at MJC stood out in their initial response to the end execution…read morecommunication. Their initial response for the picture I sent over for my glass door repair was thorough. They were the only ones who gave me the price estimate over yelp. Once measured, their estimate and actuals matched which is important. They scheduled the work quickly, measured, installed all with complete professionalism. All in all the end to end experience was smooth and efficient.