I have lived here for years and years. Every year I look at different complexes and always end back…read moreat Hampton Cove. I just cannot find the same amenities and attached garage for a similar price. They offer great value. My friends are always surprised when they find out the cost of by rent-- they all asume I pay a few hundred more. All my maintenance issues have been promptly taken care of. I've never had issues. All the staff I've interacted with have been polite and helpful. It is pet friendly, has two pools, and generally nice grounds.

The VOHC has great office staff and maintenance. They made my move from GA very easy.read more

I am areal estate agent and I called Amy to let her know that my client had obtained a new job and…read morehad to start work on Monday. I expainedI would need a fast turn around. I sent my client here and he was so impressed with the service delivery and the apartment he would be getting. He applied on the spot with Amy. He loved the property and location, since he works on the northeast side. True to Amy 's word she got my client approved and the move in was within two days and in time to start his new job.. I so appreciate her efforts. I will definitely send more clients to Amy. And the rents are so reasonable. Demi the Locator

I'm very thankful for Amy on the seamless application process.Amy was wonderful and explained to me…read morewhat I should know since it is my first apartment. She answered all my questions and love the property and apartment. Very clean .. great special and great price.

It's just a scam, I can't say more. I moved out over a month ago and they are still trying to bill…read moreme for things after I turned over the apartment. The apartment manger attempted to overcharge me by 2,000$ and breaking the terms of my lease until after 3 weeks of emailing her to explain she is commuting a crime. Then after moving away grey star reaches out with the same charges. Now I have to fight grey star because they added additional fees after dropping the first fees because again they need more money. This place is pathetic they will attack your wallet at all cost. As far as living my building was roach infested. I told them right away and my response was "sorry". After reading reviews they've known about the issue for a while. Be prepared to pay every fee and avoid the property manger at all cost she treats her employees horribly, she is extremely rude. Verbally telling me as a nurse I should be able to email her during the business day even if I'm working (guess I thought my job was More important than it was) when I responded 1 business day late to her. FYI if your 60 day notice is late (from my experience) prepare for at least a 90% rent increase for ever day it's late. Read your contract too, if you were unaware your 60days was up then they did not properly inform you and you do not owe them that money. This is my honest review. I loved all the workers except for Diedra and the company as a whole is coming after your wallet and will take every cent they can in anyway they can.

This is my second year at the community and I'm very happy with my residential experience. The…read morestaff and maintenance are great! The amenities including the gym and lockers are pretty good. The location is a clear win for me! I like it when the management brings the tenants together once in a while for special events and also the food trucks! However, I do feel that the overall cleanliness of the space can be improved. Overall, I am happy to call these apartments my home!

I have loved living here so much. This is, by FAR, the best apartment complex I have ever lived in…read more& I have moved 12 times! The staff is amazing and the amenities are always clean and available. Maintenance is also so on top of everything! I have not one complaint about this place. My apartment was so beautiful. Coming home every day to such a modern, clean, gorgeous apartment was such a blessing. I will miss this place so much & will always look back fondly on my time here. Thank you for making Caroline such an amazing place to live!

Individuals are allowing their pets to urinate and defecate in the elevators and hallways, leading…read moreto an unpleasant urine odor in certain buildings.

Well, thanks to Park at West Ave (P@WA) my family was homeless for 24 hours…read more We visited the property two months ago to find a temporary home for our family of four as we were relocating to the San Antonio area. We viewed their 2 bedroom townhomes, but finally decided on leasing the 3 bed townhome to afford us more space. While we didn't get a chance to view the unit we would ultimately be leasing, we were assured it was almost identical to the 2 bed we toured. Because we lived 2 1/2 hours north at the time of reservation, we postponed signing the lease until we could do an in-person walk-through. Thank God we did. Lori was our leasing agent and the individual who gave us the tour of the units. She was also the one who took us to the unit we reserved to do our pre-move in inspection. She should've just told us to start looking elsewhere. Black mold in the bathroom, unknown mold in the kitchen cabinet, hornet's nests everywhere on the exterior walls and eaves, cobwebs throughout, broken blinds, cabinet shelves and doors? I was shocked that Lori would even bother to bring us to such a place! It explained why she kept rushing us to get back to the leasing office to sign the contract. The fact that she thought we would after seeing all of that was insane. I asked to speak with Sarah (the apartment manager) when I became infuriated at the realization that her employee expected our family to be okay with this s#!tshow of a townhome. That, coupled with the fact that all of our worldly goods were to be delivered to this location within 48 hours, enraged me. Sarah brought over the maintenance supervisor and attempted to mitigate all this drama, but it was spiraling out of her control as I peeled back the layers. We had nowhere to sleep that night, so I tried to find a hotel asap. Thankfully we did, but we were still left with not having a place to receive our home goods. Sarah offered us another unit, same situation: pests, cobwebs, dirty cabinets, hornet's nests, etc; in addition to the unit's being way too small. We agreed to let them clean up a unit for us to move into the following day. I left feeling dirty and pissed off. As I lay in our hotel bed that night I came to the conclusion that there was no way I was going to rent a place that was too small for our family for close to 2K a month, just because P@WA didn't have enough respect for potential (or current) residents to take pride in their property. The plan was to temporarily rent the smaller unit until one of the 3 bed units could be "brought up to standard", then have us move into that one. So, to recap: 4 moves in less than a year? We're a lifetime military family and we have never done that with the Army, let alone because a "luxury" property is too lazy or inept to maintain a unit. We called the property manager and told her we would not be returning and asked her to refund our complete deposit. She did so. It's been a week and a few days- we just received the refund check today. I wouldn't recommend P@WA to anyone, let alone military families. I think the property is a pig painted up with make-up. That's actually an insult to pigs. We were left scrambling to find a place to live with our two children and I'd be utterly disgusted if anyone involved in this debacle still has their jobs.

I've been living here for an year and 3 month and here is the reason why I'm giving 1 star and…read moretaking my time and effort to give it! I wish I can cancel my extended contract. Overall, this place is in good location. And decent amenities such as gym with tower service. However, my truck got broke into and this is very common here. they don't even care about it. Really, It's been happening alot here not just me. When I saw the other truck was on bricks with no tires on, I thought they were replacing them. But it was actually some one stole their tires and left truck on bricks. I got all of my stuff from the truck stolen. The office told us to make a police report, and they can't do anything. Well ok. This can happen anywhere too I guess. They have a patrol for the club house to make sure to kick everyone out at 10pm, but not for security of tenants. Fine. Second, the trash valet is trash as it is. I don't know who the contractor are, but they simply throw your trash bin away after they pick it up. I put out trash bag and recycle bag separately and they don't even pick up the recycle bag. Instead, they just kick the regular trash bin (or throw it back to floor) your are lucky to find your trash bin out of your door after you put them out. I found mine front of the next door because there was 2 of them and one is like on picture. I really don"t see the point of paying $35 a month when I actually have to go dump out my recycles every day. Overall, this apartment looks great when you see it while you do a tour. But what you see is just sugar coated. It is not worth it to pay this much money for this place. I truly regret my contract here. Do more your homework before you move in here. Oh. I had to add up some more after I read the other reviews. Yes. There is a lots of dogs. I do love pets but there is alot of people don't clean up after their beloved one do their job. I stepped on the poop few times already. There are so many other things to mention too such as fixing dish washer like 5 times and still not working, gate clicker issue that happened many times and other stuff that other ppl mentioned. But can't point them all out because there is SO MANY!!! Updated on Sep 29. Wow. Trash vallet guy took the top of the tiny trash bag, then left the other bag. To be clear, the top of trash bag was very small amount bag that the bin lid was closed all the way. It's not like I put out two big trash bags that can't even be closed. I checked my neighbors to see if trash valet guy have been came through. Worthless. I can't even find this apartment on the better business breu. I researched whois for the parkatwestave and it only shows they are from Arizona. I'm going to find out and report them to BBB as well.

, I would like to share my experience of residing in these apartments for over four years. During…read moremy tenure, I encountered numerous instances where individuals entered my apartment without my explicit consent, despite my previous warnings expressing my discomfort with such actions. Regrettably, these incidents persisted. In response to these repeated breaches of my privacy, I was compelled to file multiple police reports, including one for burglary due to the damage they caused to my door. Furthermore, I was left without an air conditioning thermostat for approximately three months and a patio door for six months. Even when my apartment flooded, causing significant property damage to my own, I recall that staff or maintenance did not respond the following day. Subsequently, I was presented with a document from Janet in the office, which essentially stated that my apartment had never flooded. She had provided me with a different description of the purpose of the document, but it ultimately amounted to requesting me to claim that my apartment had never flooded, despite the fact that it had . She had deceived me and had to sign a document that was false. that wouldn't be the first time. The situation escalated when the maintenance staff and apartment associates disregarded my property rights by accessing my belongings without my permission. . A particularly egregious incident occurred when the maintenance/staff did not offer assistance to enter my apartment after I had locked myself out. However, when they wanted to gain entry themselves, they disregarded my changed locks and essentially broke into my apartment. I recall a specific incident where I had just left my apartment and, as I was about to go leave the gate , I noticed the maintenance staff entering as I was leaving. Within a matter of minutes, they had already reached my apartment. They explained that they were looking for something and cooling and heating wires in my unit, which I understood to be related to the time of year when I did not have a thermostat. It is concerning that many of the similar instances mentioned in previous reviews that have been removed from the platform. However, there are still numerous similar reviews available. I am not the first person to have experienced these issues, and I believe it is important to raise awareness about this matter. Despite events, these individuals persist in attempting to extract an excessive amount of money from me, even though I was paying more than the amount I had initially stated. The discrepancy between what I paid and what they collected remains unclear, and I am uncertain of their intentions. Nevertheless, they are attempting to charge me an additional 15,000.

Love this place. The office staff is super sweet and attentive. Everything is kept clean and up…read moreto date.

Moving into an RV is not a normal purchase -- it's a major life transition. Dusty gets that, and it…read moreshows in the way he works. I came in curious but unsure. I didn't fully know what I wanted, and honestly, I didn't even know the right questions to ask yet. Instead of throwing endless options at me, Dusty took a very intentional approach. He showed me a limited number of RVs and used each one to narrow down what I loved, what I didn't, and what would actually work long-term. What stood out most was how closely he listened -- not just to what I said, but to how I reacted. He noticed what made me light up, what I hesitated on, and what I clearly wasn't willing to compromise on, even before I fully realized it myself. By the time we found the right RV, there was no second guessing. No pressure. No confusion. Dusty doesn't just sell RVs -- he guides people through one of the biggest decisions they'll make toward freedom and independence. If this is your first time stepping into RV living, he's exactly who you want helping you through it. RV Whisperer is the perfect name.

I have been a resident of Birdsong for almost 1 year and have enjoyed everything about this…read morecomplex. The management is so responsive if any issues do arise, which are few and far between. The pool area is amazing, and the fitness center is great. The community is very well maintained at all times. I would highly recommend Birdsong to anyone searching for a great place to live.

I just moved to these apartments over two weeks ago, and I absolutely love how quiet, peaceful and…read moreprivate it is. I moved here from a large house and at first, I was skeptical about apartment life until I finally moved in. There aren't a bunch of apartments on one single floor like most other apartment communities. There are 8 apartments in each building, the patio and front door area is private. The office staff are so friendly, and they always look happy to see you, especially Holly. I'm so thankful for how communicative and easy they made my moving process. 5/5 stars!

Lived here for 7 years and love the management. They've been great with communication and working…read morewith any issues that may arise. Maintenance has always been very timely and polite. I've lived on the first floor the entire time, 2 different units, and only had issues with 1 tenant. The gate USUALLY works, but there has been many time that I get paranoid that it has been broken. I've seen tenants try to beat the gate closing, causing them to actually crash into the gate. I wouldn't say that's management's fault though.