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    Villas at the Rim

    3.5 (43 reviews)
    Closed 9:00 am - 5:00 pm

    Villas at the Rim Photos

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    Trash filled hallways 24/7
    Kayla C.

    Stay far away. My girlfriend and I moved into Villas at the Rim in July of 2020. Two months ago. We recently moved to San Antonio for a job and to be closer to my girlfriends family. We rented an apartment at Villas at the Rim because the leasing office advertises themselves as a luxurious style complex and with there being a global pandemic we decided on a place we assumed would have higher standards of cleanliness. After we moved in I spent the entire month of July in Chicago and My girlfriend has been commuting back and forth to Del Rio to care for her mother. We have accumulated a lot of pictures that show why we are unwilling to keep our lease at Villas at the Rim. The pictures are only over about a 3 week period. When I spoke with the property manager, she advised me she had just gotten back from a 10 day vacation so it might be hard for her to get back to me quickly. I sent her the pictures we had accumulated of the lack of sanitation around the community and asked her to let us out of our lease because we'd prefer not to live around illegal narcotics and we expected a little more sanitation during a global pandemic. We were also advised to have brought up each instance to the leasing office when we saw them happening. We have a lot of personal things going on in our lives, we don't have time to manage an apartment complex as well. We decided to pay a little more rent to be comfortable in the little downtime that we do have. Apartment complexes shouldn't be able to hold you hostage in filth. The pictures that we have show trash filled hallways. Dog feces and urine in the parking garage in entry doorways. Dog feces on almost every area of landscape the property offers. Overfilled trash cans in pool areas. Dog feces right in front of our front and back doors. Empty Beer cans in the pool. And a bag of cocaine near the dog wash center. We don't feel safe health wise at this property. Definitely would not rent here. They refused to give us a phone number to corporate where we could voice our concerns for the lack of management. Surprise! Corporate doesn't care either. Update: the apartment complex has not taken any responsibility for the filth at this community. They have given us three different balances ($) for an early termination of our lease fee. Not only do they not care how their tenants live but they are thieves when you've finally had enough and decide to move out.

    Kitchen area of one bedroom apartment
    Stephen B.

    I just moved in on 11/22. My entire experience from my first tour to my move in was effortless and pleasant. This is a brand new property and was the first one in the apartment I selected. The smell of new everything was exciting. This modernly designed property comes with a great selection of amenities making this a perfect place to call home. The elevators, hallways, and garage are clean and modern. The inside of the apartment is beautiful and my view is priceless! The amount of amenities are incredible and make it well worth calling Villas at the Rim home. I absoultely love the pool area with the gazebos and many BBQ pit areas that are first class, encased in beautiful stone settings. You can lounge in the wading section seated in a chase chair felling the water around you. The gym is state-of-the-art and made up of two sections. First a full workout area with treadmills, stairmasters, rowing machine, weights, weight lifting machines, TRX, boxing equipment, and more. The second room is a spin/yoga/pilates room that has the latest technology. Select a workout from the touch screen outside the room and then head in to enjoy a large screen TV that will guide you throug your workout. Don't get me started on the incredible hot tub; a MUST TRY for everyone. There is also a sauna, racketball, and indoor basketball. I haven't tried many of other amenities outside, but you can stay really busy. Oh, and if you are having guests over, take them down to the game room for an entertaining fun-filled afternoon or evening. I love the convinence of managing my account through the residient portal. I can pay my rent, put in service request and check the status of them, and stay updated with resident information. NOTE: For the section of paying rent, it is a free service when you use a checking account. Using a credit card does have a fee, but that is pretty common with a lot of businesses these days. I have had a great experience with using my checking account. The staff is incredible. Having lived in apartments all my life, I have been so impressed with the staff here. They are incredibly helpful, professional, and just awesome people. There is staff on duty 7 days a week at specific times, but I have also emailed them after hours and heard from them the next day when they arrive. It's been a great experience so far! I am glad to call Villas at the Rim home. I am so close to the shops at the Rim, the movie theater, very nice restaruants, and the Shops at La Cantera. For those that like hiking, Frederick Wilderness is just one exit away. I hope my review has helped and I look forward to signing again when my lease ends.

    Too much crime in parking garage. Stolen tires.

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    9 months ago

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    Apt M.

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    5 months ago

    Amazing apartments and wonderful people around. Nice amenities and very good dog park.

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    Community M.

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    5 months ago

    My experience has been great at Villas, the staff has been super helpful and the amenities are worth it!

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    5 months ago

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    10 months ago

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    1 year ago

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    4 years ago

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    3 years ago

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    3 years ago

    Have lived here for 5 years and love the staff. Courtesy officer and have made many friends while living here.

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    2 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    9 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    8 years ago

    Don't do it...one of the worst apartment complexes I've lived in. Amenities are good but everything else is horrible.

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    6 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Villas at the Rim

    Review Highlights - Villas at the Rim

    Melissa Norton has been great from day one, and has continued to check in, making sure I have settled in comfortably.

    Mentioned in 6 reviews

    Read more highlights

    Caroline At Rogers Ranch - Caroline Rogers Ranch
Leasing Center

    Caroline At Rogers Ranch

    (5 reviews)

    I have loved living here so much. This is, by FAR, the best apartment complex I have ever lived in…read more& I have moved 12 times! The staff is amazing and the amenities are always clean and available. Maintenance is also so on top of everything! I have not one complaint about this place. My apartment was so beautiful. Coming home every day to such a modern, clean, gorgeous apartment was such a blessing. I will miss this place so much & will always look back fondly on my time here. Thank you for making Caroline such an amazing place to live!

    At first my review was 5 stars. Place was amazing. Beautiful and at the time of move in my 1…read morebedroom apt was only $1,195 but that same apartment with same sqft is now $1,404. Personally I would never pay that for a 1 bedroom apartment in San Antonio. My truck was broken into and there was no urgency to return my call or help me resolve the situation. I clean very meticulously and still have ants everywhere. The front office is sweet but not very helpful at all. The "security" gate is just for show most days because it's down more times than it's up. Pool is beautiful but with more people coming to rent and live here, it's clearly too small to enjoy a pool day with several other people looking to do the same with young adults drinking, smoking and twerking while kids are swimming nearby. I had a maintenance request, the maintenance man removed the problem but left a mess I left a note about the mess and no one followed up. Better to find a new home.

    Victor at Alamo Ranch

    Victor at Alamo Ranch

    (12 reviews)

    Moving into an RV is not a normal purchase -- it's a major life transition. Dusty gets that, and it…read moreshows in the way he works. I came in curious but unsure. I didn't fully know what I wanted, and honestly, I didn't even know the right questions to ask yet. Instead of throwing endless options at me, Dusty took a very intentional approach. He showed me a limited number of RVs and used each one to narrow down what I loved, what I didn't, and what would actually work long-term. What stood out most was how closely he listened -- not just to what I said, but to how I reacted. He noticed what made me light up, what I hesitated on, and what I clearly wasn't willing to compromise on, even before I fully realized it myself. By the time we found the right RV, there was no second guessing. No pressure. No confusion. Dusty doesn't just sell RVs -- he guides people through one of the biggest decisions they'll make toward freedom and independence. If this is your first time stepping into RV living, he's exactly who you want helping you through it. RV Whisperer is the perfect name.

    I have been a resident of Birdsong for almost 1 year and have enjoyed everything about this…read morecomplex. The management is so responsive if any issues do arise, which are few and far between. The pool area is amazing, and the fitness center is great. The community is very well maintained at all times. I would highly recommend Birdsong to anyone searching for a great place to live.

    Cortland Brackenridge by Cortland Property Management

    Cortland Brackenridge by Cortland Property Management

    (17 reviews)

    Mahncke Park

    I've been living here for one year now and I can confidently call this place my home…read more I was not able to tour in-person before signing, but the managers were very accommodating, and FaceTime/sent pictures throughout the whole process. They were so patient and helped me find the perfect floor plan (first floor, big patio, and kitchen island). I am absolutely in love with my space, the layout, and this neighborhood. Benefits: - Quiet neighborhood - Close to restaurants (walking distance) - Close to grocery stores (walking distance) - Close to the military base (10 minutes drive) - Right next to a big park/walking trail Cherry on top: - Apartment pool/patio area is luxurious and clean - Monthly events (poolside yoga, food trucks, and random donut/pizza days) - Amazing front staff (Rick is always available to answer questions and always in a bubbly, happy mood) - Amazing maintenance team (Henry is on top of it with fixing everything from a leaky sink, washing machines, and the AC). I put in a work order and get immediate assistance, every time! Overall, this is a safe and comfortable neighborhood and I am so happy I made the choice to live with Cortland Brackenridge!

    I am going into my third year living here. It isn't the cheapest place to live, but living here is…read moregreat. The staff works together to make sure the tenants have a smooth experience. I have a stressful job (as I am sure many of my neighbors do), and it is so nice to not have to worry about anything at home. Maintenance is extremely efficient and friendly. They go out of their way to help. The apartments and community are beautiful. Any concern is promptly addressed. There is little staff turnover. I am so grateful to live here, and for the great team here!

    Villas at the Rim - apartments - Updated August 2026

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