Since we just moved to the area, we needed help getting our appliances set up. After waiting for 3…read moredays for 2 other repair companies to return our calls, we found Kev's ad in the local newspaper. We called Kev and he came out the same day and completed the work we needed at a very reasonable price. He is very professional, courteous and we plan to use him for all of our future appliance needs.

I first called Kevin before Thanksgiving for a dryer problem--waited a few days for him. He came…read moreafter Thanksgiving pulled a part and ordered a new one. He put that in and it did not fix the problem. It is December 18--still no dryer. He came 3rd of December, said we needed a timer, collected another $154--I had already paid $135 to put in the other part that we did not need. For almost two weeks he has promised to install the timer, many excuses, i.e., car problems, medical problems, the part didn't come in, etc., etc. Finally on the 15th of Dec. he said he would be out late on the 17th, after 4:30. He neither came nor called. Today, I tried to call him only to be informed that his telephone number is "temporarily disconnected". Unfortunately, I have been shafted and plan to file a small claims case and wait until I can find another repairman. I have had to make two trips to the washateria in the meantime, and am going again today. This has cost another $30+. This has been my worst and most costly experience with appliance repair.

Was very accommodating with what I wanted. The sales people were knowledgeable about the product…read morethey have.

If you'd like to purchase furniture that is well made, affordable, and…read moreif you want to purchase from a store with sooooooo much inventory, plan on visiting Moore's Home Furnishings. It's a beautiful store, with gorgeous product choices, and the kindest, most knowledgeable Sales Team ever! Wayne Patton is a top notch Sales Rep who will go above and beyond to help you with your desire to find the RIGHT furniture for your needs! He will work with you to lock in a delivery date and time......that will work for you! He has a "CAN DO" spirit!! The delivery team is hands down the very best!!! They treat your product with special care from the time it leaves Moore's Furniture until it is delivered and set up in your home. Soooo much attention to detail.

No matter my issue, the experience is always top rate. When its an emergency, they find me whatever…read moreI need whether large or small. If its service I need, someone is here in a matter of minutes. Employees always make me feel I am their their best customer. I love doing business with Tri-City and tell my friends. They all know so much.

They were able to find a great washer, fair price, honest, delivered timely and installed next day.read more

It's dented because it fell off a truck We had bad luck…read morewith the washer we bought because it has missing parts That we had to buy after we got it home

In a normal instance, I'd update my review from 1 to 4 due simply to inconvenience but I decided…read morethat after a long discussion with the store manager I feel very confident in this stores intentions to make it right. We were able to boil it down to some miscommunication and ill-made assumptions. I made it clear that I don't think that they are inherently bad people but I was simply seeking open and transparent communication on processes and expectations. James was very kind to me and even though I had my frustrations with them, I'll never say Ramon and Bo were ever rude to me either. Customer service in reference to tone has always been 10/10 even with the fluctuation in the service. I get it, no one is perfect. It's the holiday season and I'll chalk it up to a brain fart so if you are visiting soon I'd recommend keeping things annotated on paper for reference. I'm happy I took the time to come back to have a good conversation and hopefully give them future business.

This is a furniture and gift store on the Llano Main St plaza. It goes pretty long through couple…read moreof buildings. They have couches, rugs and a section with toys kitchen items and miscellaneous items. Prices were pretty good and staff was friendly.

My husband's family has been using this business for all their appliances and other "goodies" for…read moredecades. We recently bought a fridge from them. The fridge had a glitch (through no fault of the folks at Charlie's), but they have been helpful in fighting the maker of the company and their ding Dong fix it people. The owner has visited with my husband numerous times to make the situation right. Charlie's store goes above and beyond.

I took our push mower that was smoking to A to Z. They had it repaired and ready to go the same…read moreday!! The price was great and the turn around time was even better. I will definitely be back for any repairs. Very nice staff as well.

Definitely a scam. Do not even think about using this company…read more Paid $125 for a service "quote" multiple times. Agreed to the first fee. Had a problem with the multiple fees after first fee didn't result in any positive outcome or result. Management explained that each appliance was separate $125 fee...although no appliance has been fixed and 3 appliances needed and had been assessed and $125 quote had been paid. Supposedly the service fee would be applied towards repair if I went with their recommendation. Which I did agree to. But they never repaired anything... Or gave any recommendations... Or tried...to help me navigate the repairs of any of my appliances. But they charged... and never returned calls and never responded. So, I kept calling them.. and... I researched the problem on my own... and then called them and made them come fix the $11 problem after I told them how to fix & ordered the part myself and asked them to come install.... I guess they felt inadequate and were offended by my escalation to their management... Meanwhile, the company changed ownership 2 times and the service man I was working with told me he hated his job...and was being mistreated by management... and was l later fired... Do NOT USE THIS COMPANY!